So I've been having issues with my 4g since Friday, I tried flashing the dodge kernel to my phone and noticed no 4g after I rebooted. Upon further examination this a.m I think I accidentally flashed another zip but the zip only says flash, I'm thinking that may be a reason no 4g I forgot where I dl the zip I think it was a x99 kernel dl, I could upload to my dropbox if anyone would like to check it pot. Anyway I contacted sprint and we did all kinds of troubleshooting over the phone, updated profile/prl refreshed the system. He even had me manually enter info in my phone to get 4g to work but nada nothing. So he suggested a factory reset and I was like naaaw I don't want to loose all my info(and possibly root) so he made me an e ticket to take my phone into sprint to have it checked out. So I guess the million dollar question is should I? If so, how do I hide my root or is there a way?