Replacement to mt4g by T-mobile?

Novarox · Feb 25, 2012

Hey all,

I've been a long time lurker on these forums and I've noticed quite a few people upgrading to the Sensation. From what I can tell, there's a way to get a FREE Sensation by sending your mt4g to T-Mobile for repairs since HTC no longer makes the mt4g. Is this correct? I asked a T-mo customer service rep and she said it isn't true. Of course, she could have been told to tell customers that so we don't all suddenly break our phones and have a new more expensive phone given to us.

If this is true, how can I return a phone after I've rooted it? I've seen various guides on how to return to stock and put s-on back. Would this be enough to get passed the voided warranty issue of a rooted phone?

What if my mt4g is actually in 100% working condition? Is there a safe way to damage it just enough to warrant a replacement?

Thanks, all! Sorry if this was posted in the wrong area.

oak25 · Feb 25, 2012

Becareful because sometimes they send you the Mytouch.. LG version

Novarox · Feb 25, 2012

Yeah, I read about that too. I would tell them up front that I will not accept a downgrade but require a phone of equal or greater value. I'm used to crappy service from these big companies and have found that if you make a big deal out of something, they'll do anything they can to shut you up.

saranhai · Feb 25, 2012

only a few lucky people have gotten the Sensation as a replacement... :/

it kinda depends on whether you get a good rep or not... if you get a bad one.. well good luck with that... lol

as far as bricking... i guess you could always flash a Radio or some system file not made for this device... but be careful with that

Novarox · Feb 25, 2012

Thanks for the reply, S, but I never mentioned bricking in my post lol.

So it looks like the only two devices that are given as replacements are the Sensation and the LG mt4g, right?

Now to my final question; how do you purposely cause your phone to malfunction so T-mo will have to replace it while not voiding your warranty? My guess is to press one of the hardware keys hard enough so it gets stuck. Probably the track pad since I've read reports of people getting theirs stuck. Worst case scenario here is that your phone has no track pad, but who uses that on their mt4g anyway?

estallings15 · Feb 25, 2012

Novarox said:
Thanks for the reply, S, but I never mentioned bricking in my post lol.

So it looks like the only two devices that are given as replacements are the Sensation and the LG mt4g, right?

Now to my final question; how do you purposely cause your phone to malfunction so T-mo will have to replace it while not voiding your warranty? My guess is to press one of the hardware keys hard enough so it gets stuck. Probably the track pad since I've read reports of people getting theirs stuck. Worst case scenario here is that your phone has no track pad, but who uses that on their mt4g anyway?

Uuuh, that's what saranhai was referring to. Reread his post.

oak25 · Feb 25, 2012

be careful, I think in your situation it would be best to report it lost. Personally, my wife lost her phone and they were going to send us an LG phone, but I said no way. It is the MT4G or a better phone. I also told them that my contract is up in a few months and will leave if i get an LG. They said they will call me back today.

Novarox · Feb 25, 2012

estallings15 said:
Uuuh, that's what saranhai was referring to. Reread his post.

He suggested I brick my phone which would imply I rooted my phone which would in turn void my warranty.

oak25 said:
be careful, I think in your situation it would be best to report it lost. Personally, my wife lost her phone and they were going to send us an LG phone, but I said no way. It is the MT4G or a better phone. I also told them that my contract is up in a few months and will leave if i get an LG. They said they will call me back today.

Correct me if I'm wrong but don't you get charged a little over $100 if you report your phone as lost or stolen?

oak25 · Feb 25, 2012

Novarox said:
He suggested I brick my phone which would imply I rooted my phone which would in turn void my warranty.

Correct me if I'm wrong but don't you get charged a little over $100 if you report your phone as lost or stolen?

Yes $130. Oh, if it is a malfunction you do not pay right?

saranhai · Feb 25, 2012

Novarox said:
He suggested I brick my phone which would imply I rooted my phone which would in turn void my warranty.

Correct me if I'm wrong but don't you get charged a little over $100 if you report your phone as lost or stolen?

Flashing a PD15IMG.zip from another device doesn't require root access...
Plus I turned in a dead phone that was rooted. They never found out or if they did... they didn't care.

Sent from my Infernalized Glacier!

-Team Inferno

estallings15 · Feb 25, 2012

Lol. Assuming always gets me too.

Hypothetically, you could TRY getting, say, a radio from a different HTC device and renaming it PD15IMG.zip and placing it on the root of your sd card. Boot into bootloader and it will check for the file and ask if you want to flash it. Flashing the wrong radio will totally screw your phone over. No root needed. However, I can't condone insurance fraud. That's highly illegal

cjwebb · Feb 25, 2012

Id imagine they'd send you an HTC mytouch 4g seeing as it is still sold on there website so no use In destroying your phone unless you have a bad emmc/screen

Sent from my HTC Glacier using XDA App

Nicgraner · Feb 26, 2012

Unless they're in a good mood or something they'll send a sidekick 4G (A pink one at that) and I've gone as far as demanding to speak to a supervisor to no avail and then I see 3-4 guys getting sensations, ugh. Hahah but yes flashing a radio doesn't require root neither does pulling the battery a few times while doing that.

Sent from my HTC Glacier using xda premium

Snakecharmed · Feb 26, 2012

This entire thread is an awful idea.

irrelephant · Feb 26, 2012

Snakecharmed said:
This entire thread is an awful idea.

You are correct, and this is the reason phones and plans cost so much! I'd the phone is fine then why duck it up and become a criminal because you want a new phone! I wish I knew your name and number so I could call and report you!

Sent from my HTC Glacier using xda premium

THEindian · Feb 26, 2012

I agree with you man.
Honestly, i don't understand why you want a new phone in the first place, the MT4G is a great phone and probably performs as well as the sensation anyway...
And Nic, you're right, they offered my a sidekick 4g and then they got upset that i didn't want a downgrade lol....
I have the bad emmc but good screen (which makes it all better)

jjbadd385 · Feb 26, 2012

I would like to see a "good " screen, because I've owned 4 "bad" ones, & they have all been brilliant. In fact, I can't see it getting any better...

Sent from my HTC Mytouch 4G using Tapatalk

Novarox · Feb 27, 2012

irrelephant said:
You are correct, and this is the reason phones and plans cost so much! I'd the phone is fine then why duck it up and become a criminal because you want a new phone! I wish I knew your name and number so I could call and report you!

Sent from my HTC Glacier using xda premium

Am i?

I've never done this, and I had the same view as you expressed here. But after reading of so many people thinking of doing this, and no one expressly trying to stop this, I figured why not join the bandwagon.

If you can't beat em, join em, especially if there's no opposition. Anyway, relax. This was mostly theoretical and I've decided to wait on the HTC One for my upgrade. Or maybe even something even better that may or may not spring up by then.

ext1rpate · Feb 27, 2012

I doubt they'll send you a sensation...

A couple of months ago I got a replacement phone sent because the proximity sensor on my old mt4g would cause the screen to go black during a call and I would not be able to get it to turn back on unless I turned the phone off. So I sent off my old phone and got a replacement mt4g.

I'm pretty sure they still have them in their warehouses.

irrelephant · Feb 27, 2012

Novarox said:
Am i?

I've never done this, and I had the same view as you expressed here. But after reading of so many people thinking of doing this, and no one expressly trying to stop this, I figured why not join the bandwagon.

If you can't beat em, join em, especially if there's no opposition. Anyway, relax. This was mostly theoretical and I've decided to wait on the HTC One for my upgrade. Or maybe even something even better that may or may not spring up by then.

So because I live in an area where there are dope dealers I should sell dope too? I guess keeping good values when other dont is just too much for some people... I refuse to let myself be brought down to,that level. I find it more gratifying to work my ass off and save a little to get the thing I want/need, rather than lie cheat and steal! Its not a shot at you, but at all the people that have been doing it. As this make everything worse on all of us!

Sent from my HTC Glacier using xda premium

Replacement to mt4g by T-mobile?

Member

Senior Member

Member

Inactive Recognized Developer

Member

Senior Member

Senior Member

Member

Senior Member

Inactive Recognized Developer

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Member

Member

Senior Member

Similar threads

Top Liked Posts