Build Quality Issues

Sleepy! · Jul 27, 2013

Please report any build quality issues here so that prospective buyers can be aware of them and so that new owners can know what issues to be on the look out for.

Confirmed
*Dead pixels
*Screen light bleed
*Oddly coloured pixels (mostly on the left side of the screen)
*Issues with accurate displaying of battery levels

Unconfirmed
*Screen creaking
*Screen flickering when brightness level is set below 30% (more details here: http://xdaforums.com/showthread.php?t=2384131)

Please share any more problems that you come across so we can know all the potential issues with the new N7, and any fixes for the same.

phonic · Jul 27, 2013

Sleepy! said:
Please report any build quality issues here.

Dead pixels

Screen light bleed

Please report any more problems that you come across so that we can know all the issues with the new N7.

Hardware Issues: None (so far). I'm actually VERY impressed, as I was quite nervous after the original N7 debacle. No screen lift, no dead/stuck pixels, no problems whatsoever. It feels very sturdy and well built as well, significantly better than the original. Now I just need to get a case to keep it that way.

Software Issues: Haven't had a chance to use it long enough to tell, but there is certainly one major issue affecting some people. I won't go into the details here (it's been discussed in other threads), but some devices seem to be unable to upgrade to the JSS15J OTA update due to a failure to validate one of the files. I bring this up here because, IMHO, it is a 'build quality' related issue, or more specifically a problem with QA. In all reported cases so far, none of these affected devices had the standard wallpaper installed, which seems to indicate that there was a flashing issue at the factory.

Overall, I am very happy with the unit. I wasn't sure whether I would buy it since I still liked my original N7, plus I have a new Dell Latitude 10 tablet I bought a few weeks ago, but I'm glad I went ahead and got it.

Sleepy! · Jul 27, 2013

phonic said:
Hardware Issues: None (so far). I'm actually VERY impressed, as I was quite nervous after the original N7 debacle. No screen lift, no dead/stuck pixels, no problems whatsoever. It feels very sturdy and well built as well, significantly better than the original. Now I just need to get a case to keep it that way.

Software Issues: Haven't had a chance to use it long enough to tell, but there is certainly one major issue affecting some people. I won't go into the details here (it's been discussed in other threads), but some devices seem to be unable to upgrade to the JSS15J OTA update due to a failure to validate one of the files. I bring this up here because, IMHO, it is a 'build quality' related issue, or more specifically a problem with QA. In all reported cases so far, none of these affected devices had the standard wallpaper installed, which seems to indicate that there was a flashing issue at the factory.

Overall, I am very happy with the unit. I wasn't sure whether I would buy it since I still liked my original N7, plus I have a new Dell Latitude 10 tablet I bought a few weeks ago, but I'm glad I went ahead and got it.

Awesome. Here's to hoping that most users have no issues, man.

I personally am waiting for the LTE version.

phonic · Jul 27, 2013

Sleepy! said:
Awesome. Here's to hoping that most users have no issues, man.

I personally am waiting for the LTE version.

Yeah, I was originally planning on holding out for that version too. I have the N73G and, on occasion, found the 3G part to be quite useful. I was a bit hesitant to effectively downgrade to the standard version. However, I decided to go ahead with the standard 32GB version for a few reasons:
1) I rarely used the 3G.
2) When I did use it, I always had my cell phone and could have just tethered it.
3) The added cost to the unit (isn't it like +$70?), plus the $15/month I was paying to AT&T just wasn't worth it IMHO.
4) My two-week old Latitude 10 tablet has an aircard built-in and I have service for that too.
5) I wanted the new N7 now.

Assuming that the LTE version was available yesterday, I would say that I would have almost certainly bought it instead. But since it wasn't, I went ahead without it.

jayochs · Jul 27, 2013

thought there was a thread for this already.. my issues are dust under the screen and dead pixels. returned my first for dead pixels.. my second has dust under it which is black on white and colored screens... I hardly notice it so I'm keeping it... and there's some light bleed up top.

Sent from my Nexus 7 using Tapatalk 4 Beta

dboss007 · Jul 27, 2013

No software issues here, but just found a dead pixel. I'm about to return it to Best Buy for a replacement.

Ravynmagi · Jul 27, 2013

So far no complaints about the build quality on mine. And that is a huge improvement over the 5 or so 2012 Nexus 7s I went through last July, haha.

I have some minor light bleed that is noticeable with dark backgrounds (like reading Kindle in night mode). But it's not bad enough that it bothers me.

skyhawk21 · Jul 27, 2013

I am on the latest update and have issues with GPS still with all location options enabled in every system setting and google settings for location.

I get quick locks on gps in GPS TEST and GPS STATUS, I load MAPS the newest version get a lock, then close and run gasbuddy get a lock, close run speedtest get a gps lock, then goto gps test again and after awhile it will completely stop locking on satellites and reset and then keeps showing a gps searching flashing icon top left screen but after awhile stops locking on to satellites and wont find any! Then you got to reboot everytime you want to use gps...

And my previous trick for other devices to fix the gps does not work apparently! Please someone else do some extensive testing before my 14 day return window so I can see if its only my device or all new nexus 7 2013 devices. I know ASUS has a history of having messed up GPS hardware in their tablets....

Also I had issues with the camera hardware and or software wise with the stock android 4.3 camera app. Still need to do more testing but it was having issues in direct and bright sunlight during photo taking and video taking!

skyhawk21 · Jul 27, 2013

Camera issues fixed with latest update...

for gps I had to do this:

Knock on Wood, I think I got the gps problems nipped in the butt!

I had to reset the tablet from system settings after having both updates installed, when setting up tablet (initial boot) enable all location stuff except for the new android 4.3 wifi location while off option.. Also make sure to disable backup and restore options while doing the initial install.

Now so far GPS has been working steadily ever since first initial boot, no need to reset and power up again and after trying it for an hour all gps apps back and forth its still finding signal sometimes instant sometimes 20 seconds or so but no issues like before this time...

Working like it should now! I guess a hard reset after all updates was needed to reconfigure things!

Doomstang · Jul 27, 2013

As I posted in another thread....

My 32gb showed up from Amazon today...I love the device but I'm not impressed with this flaw down the left side. My pixels aren't dead....they are extra alive

I set up a return for exchange with Amazon. Looks like the 32gb's are out of stock so I will be waiting for them to ship me a new one. I wish Amazon had better info on the status of it, I would like to see it saying "will ship as soon as new stock comes in" or something.
I have 30 days to send them my old one or they will charge me for 2. I've got the label printed but I'd like to get the new one before I ship this back.

cmbeid · Jul 28, 2013

Vertical line of Green Pixels

Doomstang said:
As I posted in another thread....

My 32gb showed up from Amazon today...I love the device but I'm not impressed with this flaw down the left side. My pixels aren't dead....they are extra alive

I set up a return for exchange with Amazon. Looks like the 32gb's are out of stock so I will be waiting for them to ship me a new one. I wish Amazon had better info on the status of it, I would like to see it saying "will ship as soon as new stock comes in" or something.
I have 30 days to send them my old one or they will charge me for 2. I've got the label printed but I'd like to get the new one before I ship this back.

I received my 32GB Nexus 7 from Amazon this morning, and noticed a vertical line of green pixels. It eventually went away, but RMA'ing and have to wait until August 20th. So being impatient, I just ordered another on Google Play and will ship back the defective Amazon one after I get it.

Apocaliptic · Jul 28, 2013

A line of dead pixel from top to bottom on the left side of the screen. Light bleeding and on white background noticed yellow splits. Very disappointed.

Doomstang · Jul 28, 2013

cmbeid said:
I received my 32GB Nexus 7 from Amazon this morning, and noticed a vertical line of green pixels. It eventually went away, but RMA'ing and have to wait until August 20th. So being impatient, I just ordered another on Google Play and will ship back the defective Amazon one after I get it.

Nice. Amazon emailed me giving me the option to just take a refund since they aren't in stock. I have a feeling they will get them in sooner than the 3-4 weeks that's currently estimate. I'm just gonna wait....they created a new order for $0 for a 32gb N7 for me so I'll be lookin for that to ship in a week or 2.

Apocaliptic · Jul 28, 2013

I did some test now in general. Noticed some dust on white background, and no email notifications.

1rreverentZ · Jul 28, 2013

Anyone have any comments on what this means for the battery? Sorry couldn't add pic

Sleepy! · Jul 28, 2013

1rreverentZ said:
Anyone have any comments on what this means for the battery?

It's frankly too early for battery issues to show up.... nobody here has reported any as of now.... but I'd rather check the battery life thread to confirm.

Doomstang · Jul 28, 2013

1rreverentZ said:
Anyone have any comments on what this means for the battery?

The only thing I can tell you for 100% certain about the battery.....is that it's in there.

1rreverentZ · Jul 28, 2013

Doomstang said:
The only thing I can tell you for 100% certain about the battery.....is that it's in there.

See attached picture

Sleepy! · Jul 28, 2013

1rreverentZ said:
Anyone have any comments on what this means for the battery? Sorry couldn't add pic

That's a glitch in the battery stats file, apparently.
A reboot and a full charge cycle should clear that.

Doomstang · Jul 28, 2013

1rreverentZ said:
See attached picture

Oh I know, trust me.

Sent from my Nexus 7 using Tapatalk 2

Edit: Ugh, see below.

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