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aindow

Senior Member
Jun 5, 2010
736
82
Leyland
As long as TNT go off the house number and postcode instead of the incorrect street name on the shipping labels, surely the order will still arrive OK. My order is tracking as being out for delivery from the TNT Preston depot, about 1 mile from my house. :)
 

straxusii

Senior Member
May 8, 2011
202
42
As long as TNT go off the house number and postcode instead of the incorrect street name on the shipping labels, surely the order will still arrive OK. My order is tracking as being out for delivery from the TNT Preston depot, about 1 mile from my house. :)

Unfortunately the house number on all of them is "Gordon House", followed one line down by your real house number/name and no sign of your street name.

The postcode is present though.
 

vossitch

Member
Jun 29, 2012
31
0
London
Pick it up! Then at least you know the delivery is in the hands of someone competent :D (To be fair this isn't TNT's fault I guess, they must have been supplied wrong addresses by Google)

Yeah I'll see what happens, it's a 45min journey on public transport and apparently it can only be between 7 & 10... will decide later!

(No it's not TNT's fault, either the way Google sent the addresses or the way this other crowd who distributed received / printed it and the rest of the address is still flying around the internet somewhere)
 

gyaku_zuki

Senior Member
May 16, 2011
110
15
Belfast
I got the 'shipped' email at 6am this morning. Nothing yet on tracker.

Just off the phone with TNT, lovely lady explained A LOT:

She told me first that my package isn't yet in their system, disappointing but sure. She told me that there has been a delay at their end due to Computer2000, which are the ones handling the passing of the item to TNT. When they sent through their electronic data on the packages, the FIRST ADDRESS line of EVERY package was replaced with 'Gordon House', which she described as 'causing a nightmare for TNT logistics'.
She further informed me that my package is likely in ones given a 'short stay' by Computer2000, so that the data will be properly transmitted with proper address information, and is therefore unlikely to come today, but if picked up today will come tomorrow for sure as the shipping is all 24 hour for Google orders. There's clearly been some communication between TNT and Google on this, as she told me "Although I can't give you more information on your package, you can call Google and they might be able to tell you more."

Very interesting conversation. SO, at least in part, some blame for the shipping is with Computer2000.
 

kalinf

Member
Feb 3, 2012
40
0
Edinburgh
So are we suspecting that the UK distributor has made a mail merge mess with the addresses? Maybe they've also ordered by Surname rather than on order date...

16 GB UK 28 Jun (One of the forgotten)
 

vossitch

Member
Jun 29, 2012
31
0
London
All smiles here now, the N7 is in the house!!!

All the address has is my name, flat number, suburb and post code, they should have been able to figure it out from that, but I'm just happy the guy came back!

Excuse me while I go play :-D
 

jtc42

Senior Member
Jan 2, 2007
499
137
Bath
I got the 'shipped' email at 6am this morning. Nothing yet on tracker.

Just off the phone with TNT, lovely lady explained A LOT:

She told me first that my package isn't yet in their system, disappointing but sure. She told me that there has been a delay at their end due to Computer2000, which are the ones handling the passing of the item to TNT. When they sent through their electronic data on the packages, the FIRST ADDRESS line of EVERY package was replaced with 'Gordon House', which she described as 'causing a nightmare for TNT logistics'.
She further informed me that my package is likely in ones given a 'short stay' by Computer2000, so that the data will be properly transmitted with proper address information, and is therefore unlikely to come today, but if picked up today will come tomorrow for sure as the shipping is all 24 hour for Google orders. There's clearly been some communication between TNT and Google on this, as she told me "Although I can't give you more information on your package, you can call Google and they might be able to tell you more."

Very interesting conversation. SO, at least in part, some blame for the shipping is with Computer2000.

Thanks for the tip. I'm comforting myself by telling myself that mine hasn't been shipped because they're fixing the address issue. Hopefully I'm right....
 

Rueben_

Senior Member
Aug 1, 2011
477
417
SO I phoned TNT and they said that my tracking number is not a TNT tracking number and that my Name is not on their system, so who the hell has my package?
 

straxusii

Senior Member
May 8, 2011
202
42
Here's what my label looks like:

nexus7deliveryinfo.jpg
 
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pnnorth

Senior Member
Dec 18, 2010
722
183
I got the 'shipped' email at 6am this morning. Nothing yet on tracker.

Just off the phone with TNT, lovely lady explained A LOT:

She told me first that my package isn't yet in their system, disappointing but sure. She told me that there has been a delay at their end due to Computer2000, which are the ones handling the passing of the item to TNT. When they sent through their electronic data on the packages, the FIRST ADDRESS line of EVERY package was replaced with 'Gordon House', which she described as 'causing a nightmare for TNT logistics'.
She further informed me that my package is likely in ones given a 'short stay' by Computer2000, so that the data will be properly transmitted with proper address information, and is therefore unlikely to come today, but if picked up today will come tomorrow for sure as the shipping is all 24 hour for Google orders. There's clearly been some communication between TNT and Google on this, as she told me "Although I can't give you more information on your package, you can call Google and they might be able to tell you more."

Very interesting conversation. SO, at least in part, some blame for the shipping is with Computer2000.

I suggest that we all put a name plaque outside our houses with 'Gordon House' on it - you may actually end up with more than one N7.

Sent from my Galaxy Nexus using Tapatalk 2
 

straxusii

Senior Member
May 8, 2011
202
42
Unless word has got to the drivers what is 100% guaranteed to happen is if there is a Gordon House in your post code they will be getting the delivery.



:-(
 

xilefian

Senior Member
Jan 3, 2012
75
16
London
What is the first letter of the names and surnames of those that received their devices already?
It really does look like a mail merge fail looking at this Gordon House business and seemingly random distributions...
My first name starts with F and my last name with J, still no email

- 16GB UK 27th
 
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  • 20
    So we can be sure that gamestop is being forced to hold these because of the whiny crybabies who ordererd directly from Google?

    We can be sure that you are a douche bag. That, we can be sure of.
    14
    I've followed this for hundreds of pages, sat back and wondered why folk where getting themselves more and more chewed up about their Nexus 7 order. I ordered mine on the 4th from the Play Store - I'm based in the UK by the way. I sold my Kindle and my Blackberry Playbook (totally underated tablet by the way) to fund my Nexus purchase.

    As time has gone on however it is more and more evident that the delivery is a shambles and the lack of communication from Google is terrible - the final straw was when Pcworld (the one in the UK) has now got them available for delivery, so I've taken the plunge, ordered one and paid to have it delivered tomorrow morning before 12pm. The total price is £209.98 - about a £1 more than the one ordered from Google. When that comes that will be getting put on Ebay.

    The reason why I can't wait for it is because of something which I don't think anyone has touched upon so far. It's not because it is essential to my job - it's something a lot more important than that.

    I was sat on the toilet and reached across for some reading material (which as we all know is a blokes God given RIGHT) and realised that I had NOTHING to read or do. No Kindle. No Playbook. NOTHING. And that isn't right. Next time I was shopping I bought an Android Magazine in preperation but when the time came it didn't feel right, it felt so 2000's and to be honest I couldn't stand it anymore, hence the PCWorld purchase.

    Google employees won't be bothered about that though, I'm sure they are well and truly entertained in their Google HQ bogs but to us men who are mere mortals, having some quality me time in the lav is the only time we ever get to relax.

    Google, if your reading this PLEASE pull your finger out and sort out this mess. Men AND Women around the world are asking for your help. Don't punish them any longer.
    11
    Summary of the last week Order/Shipping of Nexus 7

    It all started on one fine day at the end of June, Google announced that they would be pulling a High End tablet, at a budget tablet price and 50,000 (joking of course, referring to a previous post) of us were sent into a frenzy of ordering via Google Play.

    Much of the below is speculation supported by evidence on the web.

    - Google's intention was to ship Nexus 7 units to retail establishments on July 9, 10 arriving at their locations on July 12 for July 13 retail sale.
    - Googles intention was to ship all pre-orders that occurred in first phase (June 27-July 1) on July 9 for arrival on Wednesday July 11 well ahead of Retail sale.
    - Something happened and the PRE-ORDERS were not shipped. Retails orders were shipped as planned. Some speculate it was the magnet that Google was concerned would result in a court ordered stay on sales or possibly the update from 4.1 to 4.1.1 that caused the delay. Possibly even the hardware, dead pixel, WiFi (not as substantiated) issues that caused the delay, whatever the reason Pre-Orders by consumers did not ship.
    - Retail establishments were told DO NOT DISPLAY, SELL ANY DEVICE UNTIL FURTHER NOTICE. Most Retails stores initially adhered to this request BUT some missed it or ignored it and the Nexus 7 was now in the hands of a few consumers, and word spread quickly. The slinky affect occurred in retail stores, if some are selling it why can't we.....and more stores began selling the devices.
    - On Friday July 13 Google realized it truly was a day of bad luck and rather then have both Retail consumers and Pre-Order consumers be upset they either officially or unofficially released the ban on sale and retailers released the flood gates on the 5 Nexus 7 devices they received.
    - Also on Friday July 13 Google believed they had a handle on the issue keeping them from shipping our Pre-Orders was under control, or at least they decided to start the shipping process for Ore-Orders which screwed up that process even more. There was no rhyme or reason to which pre-orders were released for shipment some were first phase, some were 8G/16G, none of orders included accessories. Some of the email sent were from the original label printing on July 9 (it was July 13, 14 by then) were sent on July 14, but one thing was for certain the PRE-ORDERS were hosed from July 9 and there was no sorting it out.
    - On Friday July 13 many of us purchased a Nexus 7 from retail establishments with disregard to our Google pre-orders. We will have two devices but that is not always a horrible thing. Demand is certain to be high for these devices next week and most of us have spent countless hours tracking these devices down so you may be able to recoup some of the financial loss by listing on Craiglist or Ebay or even here if you want to sell your second device.

    WARNING!!! - It has been said that you will only get 1 $25 Play credit per GOOGLE User ID, please do not think this is by device or you will lose this opportunity. My advice is you purchased two devices you deserve two credits so go raise a separate GMAIL id and register your second device under that ID. Make your purchases in Google Play store and transfer your purchases to your primary account later.

    FYI - There is another opportunity to get a $10 Google gift card. Go into the Google Wallet App on your new Nexus 7 and register. You will be informed that you will get a $10 Google Wallet gift card once registration is completed and sure enough right there in Google Wallet you will see your $10 gift card.

    Most of all have fun playing with your Nexus 7, and hit the Thanks button on my post here is you enjoyed the above summary or if it was helpful. Feel free to make corrections or add anything I may have missed. Again the data here is gathered form this Forum, and other news outlets.

    :laugh:
    11
    I was told by a google employee that it will be sent in waves in order of when your order was places.

    I was told that they would be sent in literal waves, encased in little boats that would float to your doorstep.
    11
    After seeing how Google handled their stock offering and the way they are handling their pre-orders, I no longer want to have anything to do with them. I'll be leaving a note on my front door informing deliver guys that I refuse delivery of any shipments from Google or Asus.

    I had wanted to try an android device but I'll stick to Apple from now on.

    eb6.jpg