International warranty

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scoliosis

Senior Member
Jul 6, 2010
213
42
TLDR; If you bought your phone in the US, warranty is US so you have to ship it back to the US and they'll ship replacement (including advanced replacement) to a US address.
I don't know if other countries offer advanced replacement.
 

codeXcalibur

Senior Member
Jul 31, 2008
143
3
TLDR; If you bought your phone in the US, warranty is US so you have to ship it back to the US and they'll ship replacement (including advanced replacement) to a US address.
I don't know if other countries offer advanced replacement.

This is not what's written there. The text says:
This Limited Warranty is only valid and enforceable in locations where the Phone is sold...
Note that it says "ln locations where the Phone is sold", not "in the location where the Phone was purchased". So that means you can claim your right for the limited warranty in every country the phone is sold.
 
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scoliosis

Senior Member
Jul 6, 2010
213
42
This is not what's written there. The text says:

Note that it says "ln locations where the Phone is sold", not "in the location where the Phone was purchased". So that means you can claim your right for the limited warranty in every country the phone is sold.

Sure, you can feel free to argue legalese with them. I had to ship a friend's Pixel from Germany here to do the exchange.
 

TonikJDK

Senior Member
Dec 9, 2012
2,826
1,524
Google Pixel 6 Pro
If Google offers the phone for sale in a country it will warranty it in that country. If it doesn't offer it in that country you will have to ship it from and to the country it came from.

For example they offer it in India. So you would return it to Google India. That is "where the phone is sold".

If you buy it in Nigeria from the US website you will have to ship it to the US first. The US is "where the phone is sold".

That is how they have always done it. The wording is about where the phone IS sold, not where it is purchased. It refers to availability.
 
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NOSTALGIA

Retired Forum Moderator
Jan 11, 2012
3,706
1,633
Cebu
If Google offers the phone for sale in a country it will warranty it in that country. If it doesn't offer it in that country you will have to ship it from and to the country it came from.

For example they offer it in India. So you would return it to Google India. That is "where the phone is sold".

If you buy it in Nigeria from the US website you will have to ship it to the US first. The US is "where the phone is sold".

That is how they have always done it. The wording is about where the phone IS sold, not where it is purchased. It refers to availability.

this..

if your country does have google store and pixel is available there then that means you get the warranty here
but if your country doesnt have the phone for sale on google store then you cant get warranty on that country
just like here in the philippines.. there is google store but no pixel 2 or xl
obviously if you purchase the phone from the usa or any country with pixel then you cant contact google store philippines because for sure its not even gonna show up that it is listed because in the first place its not even for sale in the philippines