mine has a creak and a gap located near the volume buttons. I can actually pry it apart.
Thinking I need to call Moto.
Thinking I need to call Moto.
Last edited:
Build Quality, Anyone else got a creak?
- Thread starter gunnyman
- Start date
Nope, mine's perfect in the build department (for once)! But Motorola accidentally sent me someone else's phone as well, and that one had a huge gap between the front and back on the left side of the phone. I tried to snap it in to no avail. I feel bad for the person who is getting that one.
I've called them.
They're replacing it and letting me do another on motomaker if I want to,
Good customer service
Are they giving you an advanced replacement or do you need to send your phone back first? Also, how's your vibrate motor? Is it loud and obnoxious?
waiting to see, but I imagine it will be advanced replacement,
Vibrate motor seems about the same as any other phone I've owned. My HTC One is louder.
Last edited:
Welp, looks like mine is going back.
Sent from my XT1058 using XDA Premium 4 mobile app
What a cluster f*** this has turned into. Seems I have to go to the att store and let them handle it. What's the chance of them telling me that I need to deal with Motorola
Sent from my XT1058 using Tapatalk 4
Sent from my XT1058 using Tapatalk 4
Say what you will about AT&T but I have never had an unpleasant experience with one of their call center reps.
Motorola, not so much.
Looks like the ball is finally rolling in the right direction.
I got RMA emails from Motorola just waiting on a new motomaker code
Motorola, not so much.
Looks like the ball is finally rolling in the right direction.
I got RMA emails from Motorola just waiting on a new motomaker code
Similar threads
- Locked
