That's not whining. Your screen looks terrible. Not even just the blotches. The backlight bleed is horrific in every corner.
Right, that's it: I'm done with this piece of crap
- Thread starter boominski
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That's not whining. Your screen looks terrible. Not even just the blotches. The backlight bleed is horrific in every corner.
I think I have just been avoiding RMA because I wanted to see if software fixed the reboots. Maybe time to send it off.
Nothing will fix that backlight bleeding. I don't know how you've lived with it. Watching movies at night must be impossible no? I have bleeding in the lower right corner and even that takes me out when watching movies at night. Its pictures like yours that prevent me from RMAing it. I'll most likely get a worse one.
If it makes you feel better I ordered it on launch day. Like I said, I mostly read on it so I don't really notice it with a white background and I never run 100% brightness in real life.
It's a moot point, as apparently I misread what he said.
But software is fickle. There are a trillion different variations of applications, downloads, misc files and media, preferences and other settings that one can have on their N10. If you exchange your N10 because your Wi-Fi drops or your tablet reboots, only to load up your tablet with the same exact configuration once you get a new one, it's not going to solve your issue. It is of no surprise that N7's and N4's all of a sudden started having issues when they got 4.2.1 as well. I highly doubt N10's hardware jumped ship and infected these other devices.
That's correct. In fact they have told me I can ask for a replacement until I'm satisfied with the product and encouraged me to keep exchanging.
Sent from my Galaxy Nexus using xda app-developers app
so you ONLY came to a conclusion that its a hardware problem AFTER the 4.2.2 update huh?
so what if 4.2.2 didnt come out . You said you had reboots so you would still be having reboots.
say 4.2.2 came out xmas 2015
guess you would be saying its a software/android issue for the next 24months?
gotcha
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Sorry -- you quoted me when you posted this, and I have absolutely no idea what you're getting at (really)...?
Best I can do is to respond to what you wrote (above):
I never came to the conclusion that there's a hardware problem with the N10, and I don't recall having made any statements that indicate a belief that there's a hardware problem that was apparent either before or after the 4.2.2 update. I do not, in fact, and did not, believe that there's a "hardware problem" with the N10.
You quote me as having said that I "had reboots". As I recall (and I'm not about to dredge up all my old posts to verify this), I might have mentioned that I had a "couple" of reboots and a handful of freezes (while using Chrome) in the time since I purchased my N10 in early December, and none at all since updating to 4.2.2 several days ago -- which reinforces my belief that issues with freezes and reboots had to do with software exceptions that were raised, primarily, by Chrome, not handled properly in Chrome, bubbled up to the OS, and not properly handled there -- resulting in freezes and/or reboots. None of that has anything in particular to do with hardware.
If I'm totally missing your point, could you please explain what you're getting at?
No worries... I was just getting mighty confused...
... beamed from my Nexus 10 to your planet
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26my two cents
When you got the second sample and were still unhappy then it was masochistic to keep trying. You should have given up and ended the pain way before getting to the fifth device. Clearly it is not designed to the quality you require and most, if not all, of the samples were probably typical of the quality of everyone else's.
Crap is in the eye of the beholder. Many others, including myself, are not sensitive to the defects you point out. I don't care about an occasional reboot (which only happened in the first day for me), the light bleed, case cracking sounds, etc. Different people have different needs.
You were asking the support people to make the product right for you, which is probably impossible given that particular design. How do you expect them to behave? They certainly aren't going to say the nexus 10 is **** and they also can't say that you are wrong. The nexus 10 is not **** for most people and you are not wrong for wanting a particular level of quality.
To make a long story short you should walk away and spend your energy finding something better instead of banging your head against a lost cause.9
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.7First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV5
I'm not discounting the reports here about problems, but I have to disagree with that statement. I've had my N10 since early December and it's been excellent. A few odd freezes in Chrome early on, but when I switched to Chrome beta they almost completely disappeared. Since installing 4.2.2 I've had over 100 hours uptime without a single hiccup. I've been using stock Chrome (not beta) since the update, and it's been great. Also: no light bleed, no creaking, no screen lift, etc.
I also have a number of associates and friends with N10's and oddly enough their experiences have been essentially the same as mine. I really have to emphasize that I mean no disrespect to those here reporting issues, and I sympathize, but I'm finding it really odd that my own experience, and that of others I know personally, suggests that aside from some bugs in earlier versions of Android, the tablet is generally superb when a fair number of folks here are reporting pretty bad issues. It's hard to make sense of such a discrepancy between the complaints I read here and my own experience, that of my known associates, and the various reviews I've read online. Not sure what to make of this quite honestly, as those here reporting multiple bad devices would seem to suggest that most units are defective, which is totally at odds with my own experience and knowledge.
I'd love to know the real stats about this, as online problem forums tend to attract and focus problem reports, quite naturally, and may represent skewed stats. Having run online sites and communities in the past, I've also personally experienced the annoying phenomenon of online sock puppets as well.
I feel bad for those here with bad experiences, but I'm having trouble generalizing that to the product in general, when it would seem to me to be superb. Again, no disrespect to those with problems, I just have trouble imagining that this represents the product in general.
... beamed from my Nexus 10 to your planet4I genuinely can't believe that people see the need to RMA their N10 (or any device) due to the smallest things that they've found by specifically looking for them. Yes my N10 has light bleed and yes it did have problems with rebooting (before 4.2.2) but it doesn't bother me.
I would never use an LCD screen on full brightness in a dark room so will never notice the small amounts of light bleed it has. The reboots are a software issue that can be fixed by an update and are so infrequent that they are almost insignificant anyway. And a 'creaky back' definitely doesn't warrant getting the thing replaced; it's plastic so is bound to creak when you purposely flex it which you're not supposed to do.
Is anyone else shocked by the sheer number of people that will happily request multiple replacements because of the stupidest things and then wonder why the price increases or the customer service seems rushed? They've somehow got pay for all the testing, repackaging, restocking and reselling of these apparently 'defective' devices.
