I'm a technician Trying to help someone that can afford insurance can someone help me

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dincdoes.me

dincdoes.me

Senior Member
May 8, 2011
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248
Detroit
I'm a repair technician that's wants to help a mother in need. Who can help me, help her?

She has no TEP aka insurance so she's dead in the water if I don't help her..


She came into the store with a RED M7 that won't boot past the HTC One screen. I've tried to factory reset but no go.. I downloaded a RUU from the development section but it errors out on me. I doubt she even knows how to root and un lock device. So any help since I don't really work on this device would be cool.. if not then at least I tried and thank you!

Sent from my 831C using Tapatalk
 
Sloth

Sloth

Inactive RC / Retired Forum Moderator
Apr 23, 2012
10,699
11,300
Xda-Dev,NV
dincdoes.me said:
I'm a repair technician that's wants to help a mother in need. Who can help me, help her?

She has no TEP aka insurance so she's dead in the water if I don't help her..


She came into the store with a RED M7 that won't boot past the HTC One screen. I've tried to factory reset but no go.. I downloaded a RUU from the development section but it errors out on me. I doubt she even knows how to root and un lock device. So any help since I don't really work on this device would be cool.. if not then at least I tried and thank you!

Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
What type of errors are you getting when you run the RUU?
Did you re-lock the bootloader before running the RUU?
If you can access the bootloader it can most likely be saved...just need more info.
 
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L

luigi311

Senior Member
Feb 18, 2011
1,384
291
dincdoes.me said:
I'm a repair technician that's wants to help a mother in need. Who can help me, help her?

She has no TEP aka insurance so she's dead in the water if I don't help her..


She came into the store with a RED M7 that won't boot past the HTC One screen. I've tried to factory reset but no go.. I downloaded a RUU from the development section but it errors out on me. I doubt she even knows how to root and un lock device. So any help since I don't really work on this device would be cool.. if not then at least I tried and thank you!

Sent from my 831C using Tapatalk
Click to expand...
Click to collapse

If u have access to the hboot the device can most likely be saved. Access the hboot and post the information from the top of the device that would probably help us out abit. While we are no experts, the people around here seem to know abit more then the average folk so it's nice to see a repair technician amongst us.
RUU must be run with a locked/relocked bootloader unless the device is s-off also note not all RUUs will work if the hboot has is not on the version previous to the RUU version at least, being on a version passed it does not affect it and will give u the ok. If not s-off its impossible to go to a previous software version meaning if she's on a update with no available RUU then running a older RUU will failed 100% of the time.

Sent from my HTCONE using Tapatalk
 
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dincdoes.me

dincdoes.me

Senior Member
May 8, 2011
1,548
248
Detroit
luigi311 said:
If u have access to the hboot the device can most likely be saved. Access the hboot and post the information from the top of the device that would probably help us out abit. While we are no experts, the people around here seem to know abit more then the average folk so it's nice to see a repair technician amongst us.
RUU must be run with a locked/relocked bootloader unless the device is s-off also note not all RUUs will work if the hboot has is not on the version previous to the RUU version at least, being on a version passed it does not affect it and will give u the ok. If not s-off its impossible to go to a previous software version meaning if she's on a update with no available RUU then running a older RUU will failed 100% of the time.

Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse

I wish I would have snapped photos when I was at work.. and tha is for the kind words. If I had the device I would have more input but as soon as I start in a few hours I will if it helps. And to answer a couple of your questions I can get into hboot and bootloader on her phone with no issues. I really doubt this mother of 2 would have time and I asked I was replied with a blank stare lol .. thanks for helping me try to solve this lady's issues...

Sent from my 831C using Tapatalk
 
dincdoes.me

dincdoes.me

Senior Member
May 8, 2011
1,548
248
Detroit
Picture of bootloader
ajyvu9ub.jpg


Hope that helps

Sent from my 831C using Tapatalk
 
dincdoes.me

dincdoes.me

Senior Member
May 8, 2011
1,548
248
Detroit
And picture of me doing something I'm not supposed to do at work well it's up in the air anyway.. but a pic of the latest RUU I can find attempt to flash 5.03.651.2 odd part the ruu flashing tool states different ..
5e6yreza.jpg
negugegy.jpg


Sent from my 831C using Tapatalk
 
S

StormyNight

Senior Member
Dec 31, 2013
619
177
Hyderabad
dincdoes.me said:
And picture of me doing something I'm not supposed to do at work well it's up in the air anyway.. but a pic of the latest RUU I can find attempt to flash 5.03.651.2 odd part the ruu flashing tool states different ..
5e6yreza.jpg
negugegy.jpg


Sent from my 831C using Tapatalk
Click to expand...
Click to collapse

Just a heads up, you're downgrading as the RUU screen says "From 4.06.651.9 to 3.04.651.2" which won't work unless you have S-OFF. And by your HBOOT screenshot, you have S-ON. You can S-OFF using firewater (Google it to know more if you'd like), but that voids your warranty (I think, not sure, I don't live in the U.S. anymore)

You can try following the steps here I found by Googling: http://www.theandroidsoul.com/downl...e-with-android-4-4-2-kitkat-build-5-03-651-3/

Be careful not to void the warranty though..
 
Last edited:
smokin901

smokin901

Senior Member
Feb 27, 2011
2,556
2,610
Bangalore, Mumbai, Houston
miui-hd2.blogspot.com
dincdoes.me said:
And picture of me doing something I'm not supposed to do at work well it's up in the air anyway.. but a pic of the latest RUU I can find attempt to flash 5.03.651.2 odd part the ruu flashing tool states different ..
5e6yreza.jpg
negugegy.jpg


Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
look like you are trying to install older version. which will not work unless you s-off. try this one http://xdaforums.com/showthread.php?t=2658910
or bootloader install TWRP and flash stock ROM from here
http://xdaforums.com/showthread.php?t=2766604
 
Sloth

Sloth

Inactive RC / Retired Forum Moderator
Apr 23, 2012
10,699
11,300
Xda-Dev,NV
See in your pic it says:
From
Image version 4.06.651.9
To
Image version 3.04.651.2

Since she is s-on these have to match or the "To" version has to be greater/newer then the "From" version.
The latest RUU available on XDA anyways, is 4.06.651.4, without a compatible RUU the only way to fix it would be to unlock the bootloader then follow my guide below.
But I don't know if that would be something she would want to do.
You can follow my guide found HERE and it will get you back up and running.
Use the 4.06.651.9 or 5.03.651.3 s-on firmware and roms.
 
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    Sloth
    Sloth
    See in your pic it says:
    From
    Image version 4.06.651.9
    To
    Image version 3.04.651.2

    Since she is s-on these have to match or the "To" version has to be greater/newer then the "From" version.
    The latest RUU available on XDA anyways, is 4.06.651.4, without a compatible RUU the only way to fix it would be to unlock the bootloader then follow my guide below.
    But I don't know if that would be something she would want to do.
    You can follow my guide found HERE and it will get you back up and running.
    Use the 4.06.651.9 or 5.03.651.3 s-on firmware and roms.
    View
    1
    Sloth
    Sloth
    dincdoes.me said:
    I'm a repair technician that's wants to help a mother in need. Who can help me, help her?

    She has no TEP aka insurance so she's dead in the water if I don't help her..


    She came into the store with a RED M7 that won't boot past the HTC One screen. I've tried to factory reset but no go.. I downloaded a RUU from the development section but it errors out on me. I doubt she even knows how to root and un lock device. So any help since I don't really work on this device would be cool.. if not then at least I tried and thank you!

    Sent from my 831C using Tapatalk
    Click to expand...
    Click to collapse
    What type of errors are you getting when you run the RUU?
    Did you re-lock the bootloader before running the RUU?
    If you can access the bootloader it can most likely be saved...just need more info.
    View
    1
    L
    luigi311
    dincdoes.me said:
    I'm a repair technician that's wants to help a mother in need. Who can help me, help her?

    She has no TEP aka insurance so she's dead in the water if I don't help her..


    She came into the store with a RED M7 that won't boot past the HTC One screen. I've tried to factory reset but no go.. I downloaded a RUU from the development section but it errors out on me. I doubt she even knows how to root and un lock device. So any help since I don't really work on this device would be cool.. if not then at least I tried and thank you!

    Sent from my 831C using Tapatalk
    Click to expand...
    Click to collapse

    If u have access to the hboot the device can most likely be saved. Access the hboot and post the information from the top of the device that would probably help us out abit. While we are no experts, the people around here seem to know abit more then the average folk so it's nice to see a repair technician amongst us.
    RUU must be run with a locked/relocked bootloader unless the device is s-off also note not all RUUs will work if the hboot has is not on the version previous to the RUU version at least, being on a version passed it does not affect it and will give u the ok. If not s-off its impossible to go to a previous software version meaning if she's on a update with no available RUU then running a older RUU will failed 100% of the time.

    Sent from my HTCONE using Tapatalk
    View

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