[Q] HELP: Xperia M dual - "Type password to decrypt storage"

catch148 · May 12, 2014

Dear Sirs

I am new to this forum and this is my first post.
I purchased sony Speria M Dual in Dec 2013.
In the month of march 2014, Phone developed a bug. One morning, when i switched on the phone after charging, phone is showing following message " Type password to decrypt storage". However, i had not set any password.
Then i took this phone to service center in Mumbai. After 15-20 days, they informed me that phone's mother board is locked and they have to change the motherboard to correct this error. And they also informed that changing mother board does not fall under WARRANTY. So they refused to solve the problem.

Phone is not rooted, Bootloader is locked. Phone is running on stock firmware...i think 4.1.2

I have tried flashing the phone thru PC companion ...but it says "update unsuccessful".
I have tried flashtool also...but again not successful.
Phone is not entering into Recovery mode.

I request you to help in resolving this problem

Regards
Kapil

itsnie · May 12, 2014

Common problems disappear when flashing hh use flashtool.

Can you give me log in flashtool?

Sory for my engelish

elmkzgirxp · May 12, 2014

That's nonsense! They're just basically going after the money. You don't have to replace the motherboard, that's rubbish. All you have to do is to download Flashtool by Androxyde, make sure that you have installed the proper drivers, download any FTF from the Android Development section that suits you, then flash it. If you need a more detailed explanation, then just reply...

catch148 · May 12, 2014

elmkzgirxp said:
That's nonsense! They're just basically going after the money. You don't have to replace the motherboard, that's rubbish. All you have to do is to download Flashtool by Androxyde, make sure that you have installed the proper drivers, download any FTF from the Android Development section that suits you, then flash it. If you need a more detailed explanation, then just reply...

Sir, i have tried this method, but it gives an error ....i will post the exact error as soon as possible.

paper13579 · May 12, 2014

catch148 said:
Sir, i have tried this method, but it gives an error ....i will post the exact error as soon as possible.

Yes, please do post your log fron flashtool. what sony has said is a load of bullcrap, the warranty should cover it, your phone is faulty. Just for my own curiosity, do you have the adb drivers for your phone installed? And also which drivers did you install from the drivers folder in flashtool?

Sent from my C2004 using Tapatalk

catch148 · May 13, 2014

Dear Sirs

log of flashtool is as per attached file.
Plz look into it and let me know why i am not able to flash

Regards
Kapil

catch148 · May 13, 2014

paper13579 said:
Yes, please do post your log fron flashtool. what sony has said is a load of bullcrap, the warranty should cover it, your phone is faulty. Just for my own curiosity, do you have the adb drivers for your phone installed? And also which drivers did you install from the drivers folder in flashtool?

Sent from my C2004 using Tapatalk

Sir

I have installed ADB_Nicky driver
From Flashtool driver folder, i installed 1)flashmode driver 2) fastboot driver 3) common driver for Nicky board Xperia m

Kapil

catch148 · May 15, 2014

Frns, pls help me in resolving the issue.

catch148 · May 16, 2014

Tech Gurus
Please provide solution to bring back life in my Xperia M Dual

gamer649 · May 16, 2014

Okay, from the log it shows it can't flash the kernel from the ftf. Download a 4.2.2 ftf (the one for your device, 4.1.2 is for the single SIM) or a 4.3 ftf for the dual SIM and try flashing them. Post the logs, preferably in text format rather than picture format, if you get more errors.

Sent from my C1905 using XDA Premium 4 mobile app

catch148 · May 16, 2014

48 42355423

gamer649 said:
Okay, from the log it shows it can't flash the kernel from the ftf. Download a 4.2.2 ftf (the one for your device, 4.1.2 is for the single SIM) or a 4.3 ftf for the dual SIM and try flashing them. Post the logs, preferably in text format rather than picture format, if you get more errors.

Sent from my C1905 using XDA Premium 4 mobile app

Thanks Sir, will do the same and update you

paper13579 · May 16, 2014

catch148 said:
Thanks Sir, will do the same and update you

Any good news?

Sent from my C2004 using XDA Free mobile app

catch148 · May 16, 2014

paper13579 said:
Any good news?

Sent from my C2004 using XDA Free mobile app

Sir, Again same error:

16/048/2014 21:48:51 - INFO - <- This level is successfully initialized
16/048/2014 21:48:51 - INFO - Flashtool Version 0.9.16.0 built on 19-04-2014 19:00:00
16/049/2014 21:49:09 - INFO - Checking if changes have been made to devices folder.
16/049/2014 21:49:38 - INFO - Pulling changes from github
16/049/2014 21:49:46 - INFO - Devices sync finished.
16/049/2014 21:49:54 - INFO - Device disconnected
16/016/2014 22:16:13 - INFO - Selected null
16/016/2014 22:16:13 - INFO - Flash canceled
16/016/2014 22:16:33 - INFO - Selected Bundle for Sony Xperia M Dual (C2004). FW release : 15.5.A.0.18. Customization : Unbranded Brazil
16/016/2014 22:16:33 - INFO - Preparing files for flashing
16/018/2014 22:18:45 - INFO - Please connect your device into flashmode.
16/019/2014 22:19:01 - INFO - Device connected in flash mode
16/019/2014 22:19:02 - INFO - Opening device for R/W
16/019/2014 22:19:04 - INFO - Reading device information
16/019/2014 22:19:04 - INFO - Phone ready for flashmode operations.
16/019/2014 22:19:04 - INFO - Current device : C2004 - YT910ETKVG - 1274-5572_R5A - 1272-2345_15.2.A.1.12 - WORLD-a_15.2.A.1.12
16/019/2014 22:19:04 - INFO - Start Flashing
16/019/2014 22:19:04 - INFO - Processing loader.sin
16/019/2014 22:19:04 - INFO - Checking header
16/019/2014 22:19:04 - INFO - Flashing data
16/019/2014 22:19:04 - INFO - Processing of loader.sin finished.
16/019/2014 22:19:05 - INFO - Loader : S1_Root_dbe9 - Version : loader_MSM8X30_10 / Boot version : S1_Boot_MSM_8227_5 / Bootloader status : ROOTABLE
16/019/2014 22:19:05 - INFO - Processing partition-image.sin
16/019/2014 22:19:05 - INFO - Checking header
16/019/2014 22:19:05 - INFO - Flashing data
16/019/2014 22:19:05 - INFO - Processing of partition-image.sin finished.
16/019/2014 22:19:05 - INFO - Parsing boot delivery
16/019/2014 22:19:05 - INFO - Phone boot version : S1_Boot_MSM_8227_5. Boot delivery version : S1_Boot_MSM_8227_5
16/019/2014 22:19:05 - INFO - Boot delivery up to date. Nothing to do
16/019/2014 22:19:05 - INFO - Processing kernel.sin
16/019/2014 22:19:05 - INFO - Checking header
16/019/2014 22:19:06 - INFO - Flashing data
16/019/2014 22:19:06 - ERROR - Processing of kernel.sin finished with errors.
16/019/2014 22:19:06 - INFO - Ending flash session
16/019/2014 22:19:06 - ERROR - ERR_SEVERITY="MINOR";ERR_CODE="0017";ERR_DYNAMIC="0x8020001C ";
16/019/2014 22:19:08 - ERROR - Error flashing. Aborted
16/019/2014 22:19:07 - INFO - Device connected in flash mode
16/019/2014 22:19:09 - INFO - Device disconnected
16/019/2014 22:19:10 - INFO - Device connected in flash mode
16/019/2014 22:19:13 - INFO - Device disconnected

paper13579 · May 16, 2014

Ok, i think i know what you might be doing wrong. Just tell me, (1) do you first press flash and wait for it to tell you to connect your phone.(2) Or do you connect your phone in flashmode and then press flash.
Just tell me 1 or 2
Sent from my C2004 using XDA Free mobile app

gamer649 · May 16, 2014

Download the firmware what you are currently running (15.2.A.1.12) and then press the lightning bolt in flashtool. Then click flash mode and then select the 15.2.A.1.12 firmware. Click the checkbox next to kernel and then click flash.

It appears as though your device is going into a read only state once it tries to flash the kernel.

catch148 · May 16, 2014

paper13579 said:
Ok, i think i know what you might be doing wrong. Just tell me, (1) do you first press flash and wait for it to tell you to connect your phone.(2) Or do you connect your phone in flashmode and then press flash.
Just tell me 1 or 2
Sent from my C2004 using XDA Free mobile app

sir, it is "1"

catch148 · May 16, 2014

gamer649 said:
Download the firmware what you are currently running (15.2.A.1.12) and then press the lightning bolt in flashtool. Then click flash mode and then select the 15.2.A.1.12 firmware. Click the checkbox next to kernel and then click flash.

It appears as though your device is going into a read only state once it tries to flash the kernel.

with excluding Kernal, following error is coming:
17/045/2014 02:45:01 - INFO - <- This level is successfully initialized
17/045/2014 02:45:01 - INFO - Flashtool Version 0.9.16.0 built on 19-04-2014 19:00:00
17/045/2014 02:45:05 - INFO - Checking if changes have been made to devices folder.
17/045/2014 02:45:35 - INFO - Pulling changes from github
17/045/2014 02:45:37 - INFO - Devices sync finished.
17/045/2014 02:45:43 - INFO - Device disconnected
17/047/2014 02:47:00 - INFO - Selected Bundle for Sony Xperia M Dual (C2005). FW release : 15.2.A.1.12. Customization : CE
17/047/2014 02:47:00 - INFO - Preparing files for flashing
17/048/2014 02:48:58 - INFO - Please connect your device into flashmode.
17/049/2014 02:49:13 - INFO - Device connected in flash mode
17/049/2014 02:49:14 - INFO - Opening device for R/W
17/049/2014 02:49:14 - INFO - Device connected in flash mode
17/049/2014 02:49:14 - INFO - Reading device information
17/049/2014 02:49:14 - INFO - Phone ready for flashmode operations.
17/049/2014 02:49:15 - INFO - Current device : C2004 - YT910ETKVG - 1274-5572_R5A - 1272-2345_15.2.A.1.12 - WORLD-a_15.2.A.1.12
17/049/2014 02:49:15 - INFO - Start Flashing
17/049/2014 02:49:15 - INFO - Processing loader.sin
17/049/2014 02:49:15 - INFO - Checking header
17/049/2014 02:49:15 - INFO - Flashing data
17/049/2014 02:49:15 - INFO - Processing of loader.sin finished.
17/049/2014 02:49:15 - INFO - Loader : S1_Root_dbe9 - Version : loader_MSM8X30_10 / Boot version : S1_Boot_MSM_8227_5 / Bootloader status : ROOTABLE
17/049/2014 02:49:15 - INFO - Processing partition-image.sin
17/049/2014 02:49:15 - INFO - Checking header
17/049/2014 02:49:15 - INFO - Flashing data
17/049/2014 02:49:15 - INFO - Processing of partition-image.sin finished.
17/049/2014 02:49:15 - INFO - No bootdelivery to send
17/049/2014 02:49:15 - INFO - Processing fotakernel.sin
17/049/2014 02:49:15 - INFO - Checking header
17/049/2014 02:49:15 - INFO - Flashing data
17/049/2014 02:49:16 - ERROR - Processing of fotakernel.sin finished with errors.
17/049/2014 02:49:16 - INFO - Ending flash session
17/049/2014 02:49:16 - ERROR - ERR_SEVERITY="MINOR";ERR_CODE="0017";ERR_DYNAMIC="0x8020001C ";
17/049/2014 02:49:16 - ERROR - Error flashing. Aborted
17/049/2014 02:49:16 - INFO - Device connected in flash mode
17/049/2014 02:49:16 - INFO - Device disconnected
17/049/2014 02:49:20 - INFO - Device connected in flash mode
17/049/2014 02:49:32 - INFO - Device disconnected

gamer649 · May 16, 2014

Same as before, use the 15.2.A.1.12 firmware and tick the kernel and fota and then report back on how the process has gone.

catch148 · May 17, 2014

gamer649 said:
Same as before, use the 15.2.A.1.12 firmware and tick the kernel and fota and then report back on how the process has gone.

sir, results are as follows:
17/014/2014 09:14:18 - INFO - <- This level is successfully initialized
17/014/2014 09:14:18 - INFO - Flashtool Version 0.9.16.0 built on 19-04-2014 19:00:00
17/014/2014 09:14:21 - INFO - Checking if changes have been made to devices folder.
17/014/2014 09:14:39 - INFO - Pulling changes from github
17/014/2014 09:14:40 - INFO - Devices sync finished.
17/014/2014 09:14:46 - INFO - Device disconnected
17/017/2014 09:17:05 - INFO - Selected Bundle for Sony Xperia M Dual (C2005). FW release : 15.2.A.1.12. Customization : CE
17/017/2014 09:17:05 - INFO - Preparing files for flashing
17/018/2014 09:18:36 - INFO - Please connect your device into flashmode.
17/018/2014 09:18:56 - INFO - Device connected in flash mode
17/018/2014 09:18:56 - INFO - Opening device for R/W
17/018/2014 09:18:57 - INFO - Reading device information
17/018/2014 09:18:57 - INFO - Phone ready for flashmode operations.
17/018/2014 09:18:57 - INFO - Current device : C2004 - YT910ETKVG - 1274-5572_R5A - 1272-2345_15.2.A.1.12 - WORLD-a_15.2.A.1.12
17/018/2014 09:18:57 - INFO - Start Flashing
17/018/2014 09:18:57 - INFO - Processing loader.sin
17/018/2014 09:18:57 - INFO - Checking header
17/018/2014 09:18:57 - INFO - Flashing data
17/018/2014 09:18:57 - INFO - Processing of loader.sin finished.
17/018/2014 09:18:58 - INFO - Loader : S1_Root_dbe9 - Version : loader_MSM8X30_10 / Boot version : S1_Boot_MSM_8227_5 / Bootloader status : ROOTABLE
17/018/2014 09:18:58 - INFO - Processing partition-image.sin
17/018/2014 09:18:58 - INFO - Checking header
17/018/2014 09:18:58 - INFO - Flashing data
17/018/2014 09:18:58 - INFO - Processing of partition-image.sin finished.
17/018/2014 09:18:58 - INFO - No bootdelivery to send
17/018/2014 09:18:58 - INFO - Processing modem_fs2.sin
17/018/2014 09:18:58 - INFO - Checking header
17/018/2014 09:18:58 - INFO - Flashing data
17/018/2014 09:18:58 - ERROR - Processing of modem_fs2.sin finished with errors.
17/018/2014 09:18:58 - INFO - Ending flash session
17/018/2014 09:18:58 - ERROR - ERR_SEVERITY="MINOR";ERR_CODE="0017";ERR_DYNAMIC="0x8020001C ";
17/018/2014 09:18:58 - INFO - Device connected in flash mode
17/018/2014 09:18:59 - ERROR - Error flashing. Aborted
17/018/2014 09:18:59 - INFO - Device disconnected
17/019/2014 09:19:03 - INFO - Device connected in flash mode
17/020/2014 09:20:03 - INFO - Device disconnected
17/020/2014 09:20:19 - INFO - Device connected with USB debugging off
17/020/2014 09:20:19 - INFO - For 2011 devices line, be sure you are not in MTP mode
17/020/2014 09:20:36 - INFO - Device disconnected

catch148 · May 19, 2014

any solution?????

[Q] HELP: Xperia M dual - "Type password to decrypt storage"

Member

Senior Member

Senior Member

Member

Senior Member

Member

Attachments

Member

Member

Member

Senior Member

Member

Senior Member

Member

Senior Member

Senior Member

Member

Member

Senior Member

Member

Member

Similar threads

Top Liked Posts