The Samsung Secret - Why U.S. Galaxy S Phones run Android 2.1 Still

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Miami_Son

Senior Member
Feb 4, 2009
2,877
354
Hurricane Country
^^^This X1000
Anyone who is complaining that they are charging for open source software is a complete idiot, you should just go flush your phone down the toilet.

I'll say it again, Samsung, not the carriers, promised this upgrade to Galaxy S buyers. They promised it online, to the media and in the instructions included with several of their accessories for this product line. They did NOT say they would provide it at extra charge or that it was dependent upon the carrier paying a fee for it. They said that an update to Froyo would be forthcoming, period. Granted, there was no firm time frame for this (although by the end of last year was mentioned), but considering the short product cycle of these devices, 6 months is more than a reasonable wait period. They need to get off their asses and make this right.:mad:
 
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ipatella

Senior Member
Jun 25, 2010
187
9
Android openness is great in theory, XDA is a prime example of how the community and end user can benefit from it. As strange as it this is going to sound, Android openness is what's killing this OS. It drives me crazy every time I hear Andy Rubin talk about open source software and how amazing he thinks it is that OEMs can put skins on android. In my opinion openess is only benefiting the OEMs and the carriers which should be unacceptable in google's eyes. It's completely unacceptable for Samsung to get away with this capitalist 2.2 holdout. Even if this isn't true, Samsung should be still be embarrassed that none of their US Galaxy S phones have 2.2 on them. Back to my open source rant, Samsung's 2.2 contract holdout is a perfect example of how Open-source hurts the end user and benefit's the OEM.

It may seem like I hate android or am a fanboy of a another platform but that couldn't be further from the truth. I just hate the bad apples that give the orchard a bad name. Android has many compelling reasons going for it. Samsung's update bull****, Verizon putting bing on their phones, sprint installing game trials that you can't uninstall are giving the platform a bad name and nobody seems to care as long as the money is still coming in.

Ohh and I'm an HTC user, because nobody does updates like HTC. Maybe Motorolla does.
 

freekboy

Member
Aug 18, 2008
7
0
In regards to the Epic, i'd like to remind people that originally, it was marketed as having 2.2. Then, closer to release, they changed it to 2.1 "with 2.2 coming soon after." Well, "soon after" has come and gone.

I bought the Epic partly because it suited me better than the Evo, but also because of 2.2. I knew that i would have a current version running. Froyo was part of the basis of my bargain. At this point I'm fed up with samsung. We've been getting teased with 2.2 almost every month for literally 5 months now, and at least for 1-2 months prior to the phone being released (which makes it upwards of 6 months). It is ridiculous.

People who have this phone should just return it when something new comes out. Samsung has breached their promise. Im sure there will be people here who will comment about the fact that you can always root your phone or that they are happy with eclair; that's fine. I bought this phone with the assumption it would perform on par with 2.2, and not have any annoying lags and bugs.

If everyone complains and ditches boycotts samsung phones, then maybe they will change their ways. From everything i have ever read, i never see anyone mention the fact that samsung marketed this device as having 2.2 and subsequently, promising it within a short period of time.

Just my .2 cents

It boogles my mind why a lawyer hasn't put together a class action suit against Samsung over this matter. Yes, you can vote with your wallet as a consumer, but companies have to also stand by their promises. I don't care if I see a dime, a class action suit that makes samsung pay out over this matter would make me quite happy.
 

Daddy43205

Senior Member
Dec 4, 2008
91
0
why hasnt samsung been boycotted get enough people involved and try to get at least walmart involved they wouldnt have a choice but to change there ways. cause something needs to be done soon.
 

_TB_TB_

Senior Member
Apr 5, 2006
449
176
Ruda Śląska
suzume.pl
canada has the highest cell phone plan costs in the world
Guess you've never been to Poland. You have NO IDEA about how high cell phone costs can be.

But this negative publicity will also put pressure on samsung to change their ways.
Well, it won't. Samsung does a hell more than just cellphones. TVs, LCDs, etc.

Other Samsung phones released with 2.1 did get an upgrade, slow mind you but did get one. What makes the Galaxy S so special that it's Samsung holding back based on money?
Well, Spica (i5700) did not get an update. What should be making them 'hold back' if not money? It is all about money - this is business!

It boogles my mind why a lawyer hasn't put together a class action suit against Samsung over this matter. Yes, you can vote with your wallet as a consumer, but companies have to also stand by their promises. I don't care if I see a dime, a class action suit that makes samsung pay out over this matter would make me quite happy.
Yay, americans... ;) Remember, you can sue coffee seller if you get burnt by your HOT coffee, because nobody said that hot coffee is hot (hilarious). Samsung DOES provide upgrades ("upgradeable" != "will be upgraded"), but not free. Simple. Check out the previously mentioned Motorola Droid/Milestone bootloader lockdown. SGS does not have a locked BL, so go on, play.

Ah, and don't forget about SonyEriccson and their speedy updates. And the old SE X1/X2 WM6.5 ;)
 
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Jbcarrera

Senior Member
Oct 18, 2010
1,028
78
Winter Garden
It boogles my mind why a lawyer hasn't put together a class action suit against Samsung over this matter. Yes, you can vote with your wallet as a consumer, but companies have to also stand by their promises. I don't care if I see a dime, a class action suit that makes samsung pay out over this matter would make me quite happy.

A lawyer has taken the case and a class action lawsuit is being filed the suit is against Samsung and T-Mobile for the failure to release the update to the vibrant and is taking all other complaints from other galaxy s owners epic is included

Sent from my EVO at the edge of Hell
 

koocheese

Senior Member
Dec 7, 2010
77
12
You people are too quick to pull the trigger on samsung.

They have released froyo for their galaxy s lineup, it just so happens that you poor folks don't have access to it. See something in common here? It's you folks that got it from an american carrier...

Maybe the carriers in other countries did pay for the update, or negotiated a better deal. I'm not gloating but my Telus fascinate (a vibrant with a different radio) has had froyo since xmas time, all they did was put their touchwiz on it, no bloatware from my carrier at all, just like the how it came out of the box with eclair. I'm sure all your carriers loaded up a **** load of bloatware. I'm not certain but rogers & bell I believe both have froyo released too.

When I picked up this phone, I had every intention of selling it the instant I got it and picking up the desireZ, but it grew on me, this was a great 1st android phone, minus the gps issue but I never use it anyways.

Samsung also didn't lock down their phones like some of the other manufacturers were doing which made rooting and what not simple.

For my next phone, I'll see what my choices are (which is why I went android and not iOS), but I won't be shying away from samsung. I'll most likely get a Nexus.

Sent from my SGH-T959D using XDA App
 

boominz28

Senior Member
Jul 30, 2009
346
20
Austin
what happened to buying a phone for being a phone? I could have bought evo because I was a htc fan for a long time, but I chose samsung epic for the keyboard, the screen was amazing! and the camera seemed better. I didnt buy it for the update.

Although if this article is true then shame on them for this but truly people buy a phone for what it can do for you not what it might do in the future.
 

player911

Inactive Recognized Developer
Sep 8, 2006
7,952
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Cincinnati
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this makes no sense whatsoever.

Samsung is charging for updates?
Why does the Intercept have 2.2
Why does the Acclaim have 2.2
Why do the Bell, Telus, and Rogers SGS phones have 2.2
Why does the SGS on a TON of other smaller carriers all around the world have 2.2
Why does the Dell Streak on AT&T still have 1.6 when it has 2.2 elsewhere? Because AT&T is delaying the update - straight from Dell.

...this is all nonsense.

I think you hit the nail on the head.

Because the Dell Streak and the Samsung Captivate are the closest contenders to their dear iPad and iPhone products.

Maybe we should be blaming Apple!
 

Mac11700

Senior Member
Aug 16, 2010
1,367
163
St.Louis
I think you hit the nail on the head.

Because the Dell Streak and the Samsung Captivate are the closest contenders to their dear iPad and iPhone products.

Maybe we should be blaming Apple!

As far as a conspiracy theory goes...Yea...let's blame the Apple...yea...

How much stock does Steve Jobs own of AT&T ? Might be a deciding factor as to why I-phones are the ones always being pushed at the AT&T stores...and updated regularly and why a better OS hasn't been released by them for the Androids...ya think ?;);););)

Mac
 

dbpaddler

Senior Member
Oct 19, 2009
1,324
280
Philly
no offense, but maybe your combined sales don't hold a candle to that of the US and thus your carriers are more apt to pay the fee. Maybe they milk you for more money on a monthly basis and can easily afford it. I doubt it's because of better negotiation skills. Just sayin'.



You people are too quick to pull the trigger on samsung.

They have released froyo for their galaxy s lineup, it just so happens that you poor folks don't have access to it. See something in common here? It's you folks that got it from an american carrier...

Maybe the carriers in other countries did pay for the update, or negotiated a better deal. I'm not gloating but my Telus fascinate (a vibrant with a different radio) has had froyo since xmas time, all they did was put their touchwiz on it, no bloatware from my carrier at all, just like the how it came out of the box with eclair. I'm sure all your carriers loaded up a **** load of bloatware. I'm not certain but rogers & bell I believe both have froyo released too.

When I picked up this phone, I had every intention of selling it the instant I got it and picking up the desireZ, but it grew on me, this was a great 1st android phone, minus the gps issue but I never use it anyways.

Samsung also didn't lock down their phones like some of the other manufacturers were doing which made rooting and what not simple.

For my next phone, I'll see what my choices are (which is why I went android and not iOS), but I won't be shying away from samsung. I'll most likely get a Nexus.

Sent from my SGH-T959D using XDA App
 

SeEsAw12

Senior Member
Jan 2, 2010
254
5
Houston
I've been pushing the android fan sites to pressure samsung but they dont want to do that.

http://forum.androidcentral.com/and...request-androidcentral-all-android-sites.html

I commented one of Engadget's posts about the Vibrant that was posted yesterday with my article and got a ton of hits... I don't see why people won't write about this.

http://techneutrality.com/2011/01/17/samsungs-dirty-little-secret/

And sure, Samsung has other products... but the other products aren't the problem. And yeah, Samsung isn't charging for the free content but they're still charging for something else that EVERYONE else offers free.

It's like people that sell an envelope with a super bowl ticket inside. The person is paying for the envelope but it's still 'morally' wrong.
 

mrcrassic

Senior Member
Sep 28, 2007
353
32
New York
Hello,

I’m going to step across the NDAs and explain the issues behind the Android Froyo update to Samsung Galaxy S phones in the United States. I think most of you have come to this realization yourself now: the withholding of the Froyo update is a largely political one, not a technological one: Froyo runs quite well on Galaxy S phones, as those of you that have run leaked updates may have noticed.

To explain the political situation, first, a primer on how phone firmware upgrades work for carriers. When a carrier decides to sell a phone, a contract is usually written between the phone manufacturer and the carrier. In this contract, the cost of updates (to the carrier) is usually outlined. Updates are usually broken into several types: critical updates, maintenance updates, and feature updates. Critical updates are those that resolve a critical bug in the phone, such as the phone overheating. Maintenance updates involve routine updates to resolve bugs and other issues reported by the carrier. Finally, feature updates add some new feature in software that wasn’t present before. Critical updates are usually free, maintenance updates have some maintenance fee associated with them, and feature updates are usually costly.
In the past, most phone updates would mainly consist of critical and maintenance updates. Carriers almost never want to incur the cost of a feature update because it is of little benefit to them, adds little to the device, and involves a lot of testing on the carrier end. Android has changed the playing field, however – since the Android Open Source Project is constantly being updated, and that information being made widely available to the public, there is pressure for the phone to be constantly updated with the latest version of Android. With most manufacturers, such as HTC, Motorola, etc. This is fine and considered a maintenance upgrade. Samsung, however, considers it a feature update, and requires carriers to pay a per device update fee for each incremental Android update.

Now, here’s where the politics come in: most U.S. carriers aren’t very happy with Samsung’s decision to charge for Android updates as feature updates, especially since they are essentially charging for the Android Open Source Project’s efforts, and the effort on Samsung’s end is rather minimal. As a result of perhaps, corporate collusion, all U.S. carriers have decided to refuse to pay for the Android 2.2 update, in hopes that the devaluation of the Galaxy S line will cause Samsung to drop their fees and give the update to the carriers. The situation has panned out differently in other parts of the world, but this is the situation in the United States.

Some of you might have noticed Verion’s Fascinate updated, but without 2.2 : This is a result of a maintenance agreement Samsung must honor combined with Verizon’s unwillingness to pay the update fees.
In short, Android 2.2 is on hold for Galaxy S phones until the U.S. carriers and Samsung reach a consensus.

Some might wonder why I didn’t deliver this over a more legitimate news channel – the short answer: I don’t want to lose my job. I do, however, appreciate transparency, which is why I'm here.

Does this have anything to do with the fact that a crap-ton of the modifications Samsung made for their phones are proprietary? Also, if feature upgrades are expensive, why is UMA included in the "leaked" T-Mobile Froyo ROM that's been floating around? Or was it never really a leak in the first place?

This is gold; thanks a lot for being brave enough to post this.
 

Miami_Son

Senior Member
Feb 4, 2009
2,877
354
Hurricane Country
what happened to buying a phone for being a phone? I could have bought evo because I was a htc fan for a long time, but I chose samsung epic for the keyboard, the screen was amazing! and the camera seemed better. I didnt buy it for the update.

Although if this article is true then shame on them for this but truly people buy a phone for what it can do for you not what it might do in the future.

Again, missing the point. These devices are being sold for what they can do beyond just being a phone. It is perfectly reasonable to not only expect, but demand some level of updating through their life cycle. Would you buy a computer expecting that the OS would never see an update? Well, these are handheld computers. Considering that our contracts hold us to 2 years (18 months minimum) of using these devices, manufacturers and carriers should have every expectation of having to release some kind of updates during that period. If they weren't in such a hurry to get new devices out into the retail channel and did more product testing, there might be less need for updates, but since they are the ones shrinking product cycles down to mere months, then they should be forced to provide updates for a reasonable amount of time. If carriers don't like that, then they should tell manufacturers to slow down product cycles and/or shorten contract lengths so that consumers can move away from an abandoned model more easily.
 

robtani

New member
Jun 4, 2008
1
0
Yet another reason to hate Samsung with all their BS. I'm so glad I didn't end up buying any of their smartphones after returning that complete piece of GARBAGE Samsung Momentum. That's always been their strategy: to flood the market with tons of models to gain marketshare without attention to build quality or maintenance.
 

1baldric

Member
May 12, 2010
16
1
count yourselves lucky - just did the captivate update on rogers in canada - issues with the internal SD card (just like Bell had with the Vibrant).

so... 2.1 and working, or 2.2 and buggy... take your pick.
 

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    Hello,

    I’m going to step across the NDAs and explain the issues behind the Android Froyo update to Samsung Galaxy S phones in the United States. I think most of you have come to this realization yourself now: the withholding of the Froyo update is a largely political one, not a technological one: Froyo runs quite well on Galaxy S phones, as those of you that have run leaked updates may have noticed.

    To explain the political situation, first, a primer on how phone firmware upgrades work for carriers. When a carrier decides to sell a phone, a contract is usually written between the phone manufacturer and the carrier. In this contract, the cost of updates (to the carrier) is usually outlined. Updates are usually broken into several types: critical updates, maintenance updates, and feature updates. Critical updates are those that resolve a critical bug in the phone, such as the phone overheating. Maintenance updates involve routine updates to resolve bugs and other issues reported by the carrier. Finally, feature updates add some new feature in software that wasn’t present before. Critical updates are usually free, maintenance updates have some maintenance fee associated with them, and feature updates are usually costly.
    In the past, most phone updates would mainly consist of critical and maintenance updates. Carriers almost never want to incur the cost of a feature update because it is of little benefit to them, adds little to the device, and involves a lot of testing on the carrier end. Android has changed the playing field, however – since the Android Open Source Project is constantly being updated, and that information being made widely available to the public, there is pressure for the phone to be constantly updated with the latest version of Android. With most manufacturers, such as HTC, Motorola, etc. This is fine and considered a maintenance upgrade. Samsung, however, considers it a feature update, and requires carriers to pay a per device update fee for each incremental Android update.

    Now, here’s where the politics come in: most U.S. carriers aren’t very happy with Samsung’s decision to charge for Android updates as feature updates, especially since they are essentially charging for the Android Open Source Project’s efforts, and the effort on Samsung’s end is rather minimal. As a result of perhaps, corporate collusion, all U.S. carriers have decided to refuse to pay for the Android 2.2 update, in hopes that the devaluation of the Galaxy S line will cause Samsung to drop their fees and give the update to the carriers. The situation has panned out differently in other parts of the world, but this is the situation in the United States.

    Some of you might have noticed Verion’s Fascinate updated, but without 2.2 : This is a result of a maintenance agreement Samsung must honor combined with Verizon’s unwillingness to pay the update fees.
    In short, Android 2.2 is on hold for Galaxy S phones until the U.S. carriers and Samsung reach a consensus.

    Some might wonder why I didn’t deliver this over a more legitimate news channel – the short answer: I don’t want to lose my job. I do, however, appreciate transparency, which is why I'm here.
    2
    The way Samsung operates.

    I have recently written this comment on Ars Technica article on Android update percentage for manufacturers and it seems like more people will be able to read what I have to say here.

    Haven't proofread it at all but I hope I can get the message across the people here.

    It's quite long but I'd appreciate it if you read it all. You can contact me @dong1225 or mail me dong1225@gmail.com.

    Please try not to buy Samsung products.

    To be more specific, any product that requires product update and proper software support.

    They are one of the most evil tech companies I have seen although it can be argued otherwise that there are rarely non-evil companies in today's capitalism society.

    First of all, many of the price reduction for their production comes from the exploitation they impose on their home country, Korea. Samsung charges about 3 times the price they do for the handsets they sell in US ($100 for subsidized Galaxy S = $400 subsidized in Korea. $450 and $1200 accordingly unsubsidized) and claims it is due to "localized hardware features" like DMB (Digital Multimedia Broadcasting) which in fact costs $20 in parts to add and takes out many features and locks them down to carrier provided over charged functions. Then they go on to portray themselves in advertisement as the "National" defense against waves of foreign smartphones invading and claims to "defeat" iPhone and other foreign smartphones whether HTC or Motorola or Blackberry. In Korea, we have a strange sense of nationality in that we were invaded by both China and Japan in the past and was colonized, and also ended up a warground for Communism and Capitalism during the Korea War.

    It proved quiet effective and this has led to Korea being only countries with Android taking up more than half of the smartphone market share with 91% of the phones being Samsung made. For the same reason before, Blackberries, which unarguably, still takes up a huge chunk of smartphone market in many countries, failed miserably even before the Android or iPhone handset appeared before. (Samsung was still making craptastic WinMo phones and was also advertising them as "iPhone Killer" with product cycle of essentially 4 months and each product being dropped support with many getting NO UPDATE AT ALL AFTER INITIAL RELEASE)

    Secondly, they have been exploiting the venture start-ups and parts manufacturer to monstrous degrees resembling the business tactics of Commodore back in the 70s.
    To simply describe in a memetic way.

    Step 1. Strike a deal with manufacturer/License a technology from start-up.
    Step 2. Make products using those tech and advertise as their own.
    Step 3. Don't pay up and keep delaying them or pay in small amounts.
    Step 4. When they complain, threaten them that you will no longer take orders from them. (You have the biggest buying power in Korea after all and they NEED money to work for other company now)
    Step 5. When deemed worthy (usually a start-up with ingenious tech) purchase them for dirt cheap price (they're on the brink of bankruptcy from you not paying up)
    Step 6. Advertise the product as the innovative pinnacle of Samsung itself!
    Step 7. ?????
    Step 8. MASSIVE Profit

    Sure this probably isn't only happening in Korea but they are effectively abusing their sheer size as No.1 Electronics manufacturer and force companies into submission unlike "comparatively" desirable eco-system of the Sillicon Valley, where start-ups can find proper funding and get purchased if they desire for fair price with proper competition and market laws applied.

    Lastly, extending upon abusing their financial power, they control the country's press and politicians.
    Sure, you may say, that happens all the time!
    People accuse press of being bought out for their "opinion" all the time. It is not simple as that.
    They practically blackmail major newspaper publications (no need for that for major broadcasting stations as they already have ties with people in the industry) into writing favorable stories on the company and their products in terms of ads.
    That's right, they don't do ads for papers that badmouth them and the sad reality is that their ubiquitous full page ads apparently take up around 50% of most of the newspapers' ad income. Thus their marketing of Samsung phones as "Pro-Korea" products and justification of charging 3 times the price for national customers, and just how much superior in their products are in comparison to the foreign ones whether they be Blackberry, iPhone or the same Android, HTC and Motorola, is in its literal sense, branded and brainwashed into the public's mind in every direction possible.

    This is not something I am just making up as conspiracy nor am I affiliated with any of their competition.
    I am just letting the people of the Western world see how Samsung treats their home country and what their business mind is.

    I can confidently assert that rumor of Samsung holding back updates is not merely a rumor. It is a business move for them, a way to maximize their profit in any way they can.

    Thanks for reading my rant/story, pardon any gramatical errors I may have made as I didn't proof read this and I hope you consider this information when you make a future purchase, even in the smallest degree.
    2
    All this is bull****. Us cell carriers suck.

    Sent from my GT-I9000 using Tapatalk
    2
    Seriously, why do we need to keep telling people this:
    Never
    Ever
    Ever
    Buy a phone for promised future updates.

    You buy it for what it can do now, if it can't do that, then you have zero right to complain when it doesn't.
    Yet in all seriousness, what does it matter to anyone on this forum? We all have the capabilities to upgrade our devices to the latest roms. Yes, pushed out updates give us updated drivers, packages and all around system fixes, but seriously guys, even with a N1 I don't even wait for OTAs.
    1
    Finally something that makes sense to me. I do have 2.2 on my phone thanks to the folks here on XDA.