"Unfortunately, Camera has stopped." message, please help!

ajayrayit · Aug 13, 2014

Hi,

On my LG G3, camera displays the unfortunately camera has stopped message. I cannot access the camera using this application nor through any 3rd party applications. I can however access the front facing camera using snapchat but not the rear. I have tried the method of clearing cached, data then force stop it and reboot. This does not solve the problem. I have also rebooted the phone in safe mode to determine if it was interference from any 3rd party applications however even in safe mode I got the message, which leads me to think maybe a hardware problem. Can anyone offer some advice?? The device is not rooted. I go on holiday next week and was looking forward to taking some good pictures with it too!

Regards

Ajay

tntgdh · Aug 13, 2014

did you make any mod for the camera ? like video quality or bitrate ?
if you did your problem is with the permission of the files you changed. it happended to me too.
i decided to reinstall everything since a wipe didn't solve the problem. later i discovered that i forgot to chance the permissions. so the reinstall was unecessary...all i had to do was give the right permission as was stated in the post about the camera mod.

suljo94 · Aug 14, 2014

ajayrayit said:
Hi,

On my LG G3, camera displays the unfortunately camera has stopped message. I cannot access the camera using this application nor through any 3rd party applications. I can however access the front facing camera using snapchat but not the rear. I have tried the method of clearing cached, data then force stop it and reboot. This does not solve the problem. I have also rebooted the phone in safe mode to determine if it was interference from any 3rd party applications however even in safe mode I got the message, which leads me to think maybe a hardware problem. Can anyone offer some advice?? The device is not rooted. I go on holiday next week and was looking forward to taking some good pictures with it too!

Regards

Ajay

do yo have a recovery installed if yes reply on this and I will pm you wat to do

also read my banner

ajayrayit · Aug 14, 2014

suljo94 said:
do yo have a recovery installed if yes reply on this and I will pm you wat to do

also read my banner

what do you mean by a recovery?

ajayrayit · Aug 14, 2014

tntgdh said:
did you make any mod for the camera ? like video quality or bitrate ?
if you did your problem is with the permission of the files you changed. it happended to me too.
i decided to reinstall everything since a wipe didn't solve the problem. later i discovered that i forgot to chance the permissions. so the reinstall was unecessary...all i had to do was give the right permission as was stated in the post about the camera mod.

no mods nothing! how do I change these permissions then?

suljo94 · Aug 14, 2014

ajayrayit said:
no mods nothing! how do I change these permissions then?

do you have root

ajayrayit · Aug 14, 2014

suljo94 said:
do you have root

no the device isn't rooted.

suljo94 · Aug 14, 2014

ajayrayit said:
no the device isn't rooted.

which version do you have(modelnumber)

ajayrayit · Aug 14, 2014

The device is LG G3 D855

ajayrayit · Aug 14, 2014

suljo94 said:
which version do you have(modelnumber)

Yep its deffo d855, do you think there is a way of fixing this or should I take it back to the manufacturer?

suljo94 · Aug 14, 2014

ajayrayit said:
Yep its deffo d855, do you think there is a way of fixing this or should I take it back to the manufacturer?

haha take it back to the manufacurer is almost never the answer. see my link down below to fix yor problem(no root required)

>>>see here<<<

ajayrayit · Aug 14, 2014

suljo94 said:
haha take it back to the manufacurer is almost never the answer. see my link down below to fix yor problem(no root required)

>>>see here<<<

thank you i am trying it now, in the grey box is not my IMEI number it just says USER B39

suljo94 · Aug 14, 2014

ajayrayit said:
thank you i am trying it now, in the grey box is not my IMEI number it just says USER B39

see sticker under battery in phone

ajayrayit · Aug 14, 2014

suljo94 said:
see sticker under battery in phone

Got it thanks, currently downloading the kdz file, fingers crossed this works! ill be ever grateful!

suljo94 · Aug 14, 2014

ajayrayit said:
Got it thanks, currently downloading the kdz file, fingers crossed this works! ill be ever grateful!

remember normal flash does not wipe apps cse does so try normal first also to express your gratitude follow step 10

ajayrayit · Aug 14, 2014

suljo94 said:
remember normal flash does not wipe apps cse does so try normal first also to express your gratitude follow step 10

I'm afraid neither of those methods worked, I still get the error message for the camera, thank you for your help though I have given you thanks

suljo94 · Aug 14, 2014

ajayrayit said:
I'm afraid neither of those methods worked, I still get the error message for the camera, thank you for your help though I have given you thanks

cse should have fixed it for sure

whouston.jr · Aug 14, 2014

Do you have a 3rd party flashlight app installed? I had a similar issue and backtracked my installed apps a bit. I removed apps that I knew had access to hardware (removing each one at a time and rebooting my phone after each) The 3rd try was my flashlight app. After rebooting, the camera was back to normal. Also... the front camera likely worked because it doesn't access your camera's flash. Just a guess on that last part mind you. Hope this helps.

suljo94 · Aug 14, 2014

whouston.jr said:
Do you have a 3rd party flashlight app installed? I had a similar issue and backtracked my installed apps a bit. I removed apps that I knew had access to hardware (removing each one at a time and rebooting my phone after each) The 3rd try was my flashlight app. After rebooting, the camera was back to normal. Also... the front camera likely worked because it doesn't access your camera's flash. Just a guess on that last part mind you. Hope this helps.

but a cse flash deletes all apps which he had done and still no luck, seems like a hardware issue to me

whouston.jr · Aug 14, 2014

I agree. A hardware issue possibly caused by an app that isn't talking the camera flash's language. Just saying... I had the exact same issue less than 12 hrs ago. I see your point though.

"Unfortunately, Camera has stopped." message, please help!

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