Very Sensitive S Pen

bobotski · Oct 7, 2012

Good day. I'd like to consult some issues I have with my S Pen sensitivity. It's too sensitive that it triggers a tap or swipe even if the pen is away from the screen (maybe 5-8mm away). Anyone have any idea how to fix this? Firmware is XXLIH. Thanks!

Edit: Also tried turning off Air View and still had same issues.

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snakkarike · Oct 7, 2012

faulty spen get it replaced

bobotski · Oct 7, 2012

snakkarike said:
faulty spen get it replaced

Looks like it, tried my note 1 S Pen and it working fine. Just sent a message to my shop so I can consult them with the issue. Thanks

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thedicemaster · Oct 7, 2012

the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.

you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.

bobotski · Oct 7, 2012

thedicemaster said:
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.

you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.

I did that and actually worked! Pen is now stable onscreen. Will observe if this issue still persists tomorrow. Thanks for the tip (no pun intended

)

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sstanton86 · Oct 9, 2012

Hey guys. Rather then start a new thread. I did a quick search and found this one.

I have the same issue as the OP. My pen seems too sensitive. When I scroll across apps or through the gallery, whilst hovering the pen a few millimetres above the screen, it clicks on stuff. This shouldn't happen right? It seems it does it more so in the top right corner. If any of you have the samsung weather widget on the homescreen there, all I have to do is hover the pen above the refresh button and it sometimes will just continually click on the refresh button. Its annoying. I'm just hoping its the s pen and not the note itself!

P.s I love this phone! !!

sstanton86 · Oct 10, 2012

:crying:

CekMTL · Oct 10, 2012

Funny as I also had this weird behavior, and just rotating a little bit the tip loosened it up, and now all is well.
Tried to reproduce the issue with normal usage, and I wasn't able to trigger it again... will observe for a day and see what to do, as this N2 is just sweeeeet working !

Thx for the tip! :good:

edwinmiller · Oct 10, 2012

Re:

No doubt i have heard several time about the problem of S Pen over sensitivity but in most cases the reason has been seen with the sensor. So, I think better is that you replace it with Samsung because i don't think there would be any other solution. The problem is related with Sensor and you should replace it as soon as possible.

sstanton86 · Oct 10, 2012

Thanks guys. As you say, might be difficult to exchange it now as its only the stylus. As the phone is working flawlessly!

I'll use it for a few more days and see. Hopefully it'll loosen on it's own behalf!

sanusweetsmile · Oct 16, 2012

I got the Same problem When I Consulted Samsung Service Centre they showed me that it is even happening in their handset

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zergslayer69 · Oct 16, 2012

For those with issues, are you using screen protectors? I read one review where a guy mentioned a screen protector was actually interfering with the pen usage. And once he took it off it was ok. It was a matte one in specific.

sanusweetsmile · Oct 16, 2012

Nope l AM not having any screen protector On My phone

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sanusweetsmile · Oct 16, 2012

Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On

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sanusweetsmile · Oct 16, 2012

Do watch the video on this link
http://xdaforums.com/showthread.php?p=32883579

Galaxy Note II - India
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rainymetel · Oct 16, 2012

sanusweetsmile said:
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On

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Me, too. It appears more on other launchers- Nova, Apex...

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Paganister · Oct 16, 2012

I have this exact issue.

I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.

I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.

en_thur · Oct 16, 2012

I am not sure if this is right topic to write but my problem is also about s-pen. As you can see in the picture that area what is "over the s-pen holder" does not recognice the pen if immediatly. Like if I am browsing the web and scroll from that area there is always little delay. And when making note it works perfectly if I move pen to this area but not if I land the pen in this area, then happens what you can see in the picture. Does anyone else have this kind of problem?

I hope someone understood what I am trying to say.

sanusweetsmile · Oct 16, 2012

Paganister said:
I have this exact issue.

I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.

I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.

I reset and reflashed abd formatted my data but of no avail

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Paganister · Oct 16, 2012

This is what Samsung replied to me. I might as well try it to see if it makes a difference:

Thank you for contacting Samsung.
I am sorry that you are having issues with the S Pen of your Galaxy note
II, I can appreciate your frustration with this as it is a relatively
new device.
A feature of the S Pen is that when within 30mm of the screen, it
disables touch pad functionality with the finger. It should not however
actually do anything without contact with the screen.
Please be advised that the issue reported with the handset indicates
that it may need a software reset, or re-flashing of the firmware, in
order for it to operate normally again.
Before doing this, you should backup all the data from your phone before
going to Menu > Settings > backup and Restore > Select appropriate
functions from list.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Mícheál

Very Sensitive S Pen

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