Dell Laptop Kindle Fire HD MTP Driver doesn't work

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mwhatsup

New member
Jan 16, 2014
4
16
Hi everyone,

This isn't really a question but rather a solution to what I had to look for, for a long time.

I have a Dell Laptop and for some reason I couldn't connect my Kindle Fire HD. So after Looking around (for a very long time) I found a way of fixing it.


In my case it would install all drivers except the MTP driver. It would just show me MTP with a yellow triangle and an exclamation mark inside.

Like so:

0.jpg

I did the following to fix it:

1. Open Device Manager

2. Right click "MTP" and press on "Properties"

1.jpg

The "MTP Properties" window should open.

3. Go to the driver tab and press "Update Driver".

2.jpg

4. Select "Browse my computer for driver software"

3.jpg

5. Press "Let me pick from a list of device drivers on my computer"

4.jpg

6. Scroll down to "Portable Devices", select it and press "Next".

5.jpg

7. Select "(Standard MTP Device)" for "Manufacturer" and "MTP USB Device" for "Model".

6.jpg

Press "Next" when done.

8. A warning will show up, just press "Yes".

7.jpg

9. It should give you the "Successful" message.

8.jpg

Close all windows and go to "Computer".

10. Your Kindle should now show up on "Computer".

9.jpg

I hope this will help out some of you since this has been a big problem for me for a long time.

Thank you for reading.
 

furcibaker64

New member
Dec 2, 2011
2
0
Barcelona
I worked for me. Thanks a lot mwhatsup

I tried one and a thousand suggestions until I came across yours and it worked for me. Thank you very much.
 

koovoodoo

Member
Jun 14, 2011
37
6
AWE!!! Thank you so much. I tried every which way, was even trying to do windows repair. So glad I kept reading!!! Thank you so much. Wanted to bump this if anyone has this problem

And...I am coming from a nexus device, same thing happened on the touchpad too!
 

punipenor

Member
Mar 23, 2014
6
0
Wow, thanks a lot! This worked SO WELL.
Great instructions, thank you for the pictures as well, they really helped.
 

Alegend76

New member
Jan 14, 2016
1
0
Also, please feel free to leave replies if this actually helped you.

Thank you

Mate, my crappy kindle would not work with my PC... I have contacted Amazon, I have researched the whole internet for 4 days...
THIS is the only thing that worked....!!! Thank you very much!!
PS. I created an account just to say this :)
 

kalel28

New member
Sep 30, 2013
2
4
Thanks so much!

Hi everyone,

This isn't really a question but rather a solution to what I had to look for, for a long time.

I have a Dell Laptop and for some reason I couldn't connect my Kindle Fire HD. So after Looking around (for a very long time) I found a way of fixing it.


In my case it would install all drivers except the MTP driver. It would just show me MTP with a yellow triangle and an exclamation mark inside.

Like so:

View attachment 2518639

I did the following to fix it:

1. Open Device Manager

2. Right click "MTP" and press on "Properties"

View attachment 2518617

The "MTP Properties" window should open.

3. Go to the driver tab and press "Update Driver".

View attachment 2518597

4. Select "Browse my computer for driver software"

View attachment 2518605

5. Press "Let me pick from a list of device drivers on my computer"

View attachment 2518618

6. Scroll down to "Portable Devices", select it and press "Next".

View attachment 2518607

7. Select "(Standard MTP Device)" for "Manufacturer" and "MTP USB Device" for "Model".

View attachment 2518608

Press "Next" when done.

8. A warning will show up, just press "Yes".

View attachment 2518609

9. It should give you the "Successful" message.

View attachment 2518610

Close all windows and go to "Computer".

10. Your Kindle should now show up on "Computer".

View attachment 2518611

I hope this will help out some of you since this has been a big problem for me for a long time.

Thank you for reading.


Thanks for taking time to write this! Was exactly my issues and resolution!
 

atMyOwnrisK

Member
Nov 23, 2011
8
1
Seattle
Hi everyone,

This isn't really a question but rather a solution to what I had to look for, for a long time.

I have a Dell Laptop and for some reason I couldn't connect my Kindle Fire HD. So after Looking around (for a very long time) I found a way of fixing it.


In my case it would install all drivers except the MTP driver. It would just show me MTP with a yellow triangle and an exclamation mark inside.

Like so:

View attachment 2518639

I did the following to fix it:

1. Open Device Manager

2. Right click "MTP" and press on "Properties"

View attachment 2518617

The "MTP Properties" window should open.

3. Go to the driver tab and press "Update Driver".

View attachment 2518597

4. Select "Browse my computer for driver software"

View attachment 2518605

5. Press "Let me pick from a list of device drivers on my computer"

View attachment 2518618

6. Scroll down to "Portable Devices", select it and press "Next".

View attachment 2518607

7. Select "(Standard MTP Device)" for "Manufacturer" and "MTP USB Device" for "Model".

View attachment 2518608

Press "Next" when done.

8. A warning will show up, just press "Yes".

View attachment 2518609

9. It should give you the "Successful" message.

View attachment 2518610

Close all windows and go to "Computer".

10. Your Kindle should now show up on "Computer".

View attachment 2518611

I hope this will help out some of you since this has been a big problem for me for a long time.

Thank you for reading.
Worked!
 

Mae7

Senior Member
Jun 16, 2012
151
20
worked here too for the fire 7 and I repeated it for the fire hd 8. Cheers :)
 

ryn0909

Member
Jun 18, 2017
6
0
california
winxp sp3

unfortunatly this doesnt work on windows xp sp3 because "portable devices" isnt in the hardware type list. any ideas? besides upgrading to a newer version of windows?
 

cgregg9020

New member
Aug 30, 2018
1
0
I praise you over any god

Any lord but yee be a false idol, sayeth I!

As I followed your simple instructions, I realized how deeply screwed I would have been on my own.

Praise yee!
 

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  • 13
    Hi everyone,

    This isn't really a question but rather a solution to what I had to look for, for a long time.

    I have a Dell Laptop and for some reason I couldn't connect my Kindle Fire HD. So after Looking around (for a very long time) I found a way of fixing it.


    In my case it would install all drivers except the MTP driver. It would just show me MTP with a yellow triangle and an exclamation mark inside.

    Like so:

    0.jpg

    I did the following to fix it:

    1. Open Device Manager

    2. Right click "MTP" and press on "Properties"

    1.jpg

    The "MTP Properties" window should open.

    3. Go to the driver tab and press "Update Driver".

    2.jpg

    4. Select "Browse my computer for driver software"

    3.jpg

    5. Press "Let me pick from a list of device drivers on my computer"

    4.jpg

    6. Scroll down to "Portable Devices", select it and press "Next".

    5.jpg

    7. Select "(Standard MTP Device)" for "Manufacturer" and "MTP USB Device" for "Model".

    6.jpg

    Press "Next" when done.

    8. A warning will show up, just press "Yes".

    7.jpg

    9. It should give you the "Successful" message.

    8.jpg

    Close all windows and go to "Computer".

    10. Your Kindle should now show up on "Computer".

    9.jpg

    I hope this will help out some of you since this has been a big problem for me for a long time.

    Thank you for reading.
    1
    Feel free to leave replies

    Also, please feel free to leave replies if this actually helped you.

    Thank you
    1
    I am the only one this doesn't work for... yay!!!! :(