Reg: Refund Request.

Relating to the issue I brought up in this thread over a year ago: https://xdaforums.com/apps/mx-player/missing-support-t3675478

A member of MX-Player team(perhaps the only developer?) had advised and instructed me on the method I should use to transfer my Pro licensed MXPlayer from the Google Play version to a J2Interactive website-licensed downloadable package.

This transaction has been done and I now have access to my purchased product that doesn't require me to run Google Play Services to use, meaning I have paid twice for the item, since my request for a refund on the original transaction has gone unheard.
The method I was advised to use was to: Make a second purchase of my product from the J2Interactive site, following which, my Google Play Account version would be refunded.
Following this second purchase, my email has gone un-replied to from the payments/purchase team(person?) and I now find myself back in a public internet forum trying to resolve a personal, financial matter.

I note that there has been not a single delay in processing or correspondence regarding receipt for the Actual taking of monies from my accounts for my purchase. Twice.

@Thirumalai.K - Since you were the one to originally advise me on the method I should use to proceed, I wonder If you could have a word with the busy Payments Department on my behalf?
The email account used for both my first(Play Store) and second(J2I direct) purchase is the same, so it should be easy enough to see that there has been two payments made to date for the product: mreid . cgi @ gmail . com

Thank you.

Thanks for responding.

I actually used a pirated version of the app, which as you know, I had purchased, for a very short time. I used it for a couple/few days at the max.
I was running a device which didn't allow for Google Play to be installed and as I simply cannot suffer a device using any other media player than my MXP, which of course, I was unable to install, it was simply a temporary band-aid in my hour of need. I honestly do not like to live on the seamy-side and I don't use stolen/pirated software. If I like something, I will buy it, or gladly donate payment to the Developer who have spent their time making these lovely items that make my life better.

Shortly, though, I was again able to access Play Services and reinstall the Play version.
If I seemed a bit dry and demanding in our last conversations it's because I was irritated that my purchased product wasn't available to me, whereas various other Developers of my purchased items were more than happy to simply transfer my licences to non-Play-dependent versions upon proof of purchase.

I recently recalled our conversation and so purchased directly from J2I, as I found myself in the same position again.
You are correct in that it has been a year and I understand that Services etc. are subject to change at any point. If a refund is unavailable then it's unavailable. I at least now have the option to run the application both from Play and as a stand-alone software in times like these.

Thank you.