Beaware: DesireHD Compatible with exchange 2010?

cismconn · Oct 23, 2010

actually stock 2.2 mail client does work, as per the laur.ie blog
http://laurie.denness.net/blog/2010/09/exchange-2010-sp1-sync-with-android-froyo/

you get a second email client, so setup that & remember to use it.., deselect syncing email HTC Mail for Exchange.

haven't tried contacts yet but attachments work, as do sends.

gives me a workaround for time being.

arielext · Oct 23, 2010

nope still the same.

cismconn · Oct 26, 2010

did you definitely run up the new email program this installs?

you have the HTC "Mail" program by default, this get the Android "Email" one.. (plus gmail too).

You need to configure the syncing in this, and disabling the HTC one preferably.

bobbyphoenix · Oct 26, 2010

Exchange for Android

You can always use Exchange for Android from the Market. I use it, and it works flawlessly. http://www.appbrain.com/search?q=exchange

magius00 · Oct 27, 2010

Similar issue here but i have a feeling due to a differnt reason. Have checked the exchange settings for company e-mail etc however is still refusing the connection so can't get it connected in the first place. Aare there any security settings which make android incompatibale??

cismconn · Oct 28, 2010

your IT staff might have activesync set to not accept unknown devices.. (thinks its termed provisioned... will check tomorrow).

they can create a policy to allow you in.

I assume webmail at your company comes up fine?

magius00 · Oct 28, 2010

yeah have found it now they ban all android devices as they can't force device encryption. Rather annoying but webmail from the phone works fine so i'll just use that for now unless anyone knows a workaround.

wb9999 · Nov 3, 2010

OMG... all of the issues with Exchange 2010 are now fixed. The update released today (1.32.405.6) has made my life so much better. I'm now the happiest person on earth. I can finally use this phone fully.

K-Hole · Nov 3, 2010

Unfortunately the issues aren't fixed. they're still present in the latest update.

miggel · Nov 3, 2010

My issues are all fixed. I can send mail, read the calendar and open attachments now.

Sent from my Desire HD using XDA App

wb9999 · Nov 3, 2010

K-Hole said:
Unfortunately the issues aren't fixed. they're still present in the latest update.

They are all fixed for me - sending email, downloading attachments, syncing contacts and calendar - all working.

bobbyphoenix · Nov 3, 2010

K-Hole said:
Unfortunately the issues aren't fixed. they're still present in the latest update.

Did you removed the account, and add it back new?

arielext · Nov 3, 2010

Without removing/readding: issues still exist
With removing/readding: Fixed

exchange 2010sp1

ActiveSync version: 12.1

Looks like they reverted to exchange 2007; without removing the settings you still connect with the ASE 14 protocol

I got a mail from HTC the netherlands last week that i had to contact their support and ask for a specific person about this issue, too bad he never returned my call when i called them and left my phonenumber behind.
Oh well issue is "fixed" untill microsoft decides to drop exchange 2007 support.

onesolo · Nov 4, 2010

lol, a bit lame for the "temporary fix" but at least they fixed it... better than nothing...
Hope they fully fixed this in future...

hapid · Nov 4, 2010

Solved for me as well

Great!!! Working for me as well after resync! Don't understand that such tings are not mentioned in the "release notes".

I started to test Google Apps but comparing to Exchange... will stay with Exchange for a while.

hapid · Nov 4, 2010

Solved on desire HD

Duplicate. Please delete.

zappoo · Nov 10, 2010

The Desire Z still has this problem. Anyone know what the fix was?

hapid · Nov 10, 2010

The issue was fixed in the second OTA update from HTC without any announcement in the release notes. I was required to delete the ActiveSync account on the phone and to sync again. I am sure you will get the same update in the future. I searched a lot over Google about this topic but I did not find any viable solution. I fear you have to wait.

erezak · Nov 15, 2010

Not fixed for me yet. This may be a different issue, but I can't even setup my hotmail account as Exchange. Logcat produces the following:

Code:

D/EAS DeviceInfo( 1930): [ NA ]Get device id: 52808026322f4aab9cc492ea535c5ed1
D/EASAppSvc( 1930): [ NA ]> createAccount:
I/LockUtil( 1930): [ NA ]- acquire PowerLock - PARTIAL_WAKE_LOCK: MAIL_BLK
I/LockUtil( 1930): [ NA ]- acquire WifiLock: MAIL_BLK
D/WifiService( 1287): acquireWifiLockLocked: WifiLock{MAIL_BLK type=1 [EMAIL="binder=android.os.BinderProxy@47d2edc8"]binder=android.os.BinderProxy@47d2edc8[/EMAIL]}
D/WifiService( 1287): enable and start wifi due to updateWifiState
I/AlertDialog( 1930): [onCreate] auto launch SIP.
D/EASProgressDialog( 1930): [ NA ]onStart()
D/Sensors ( 1287): open_akm, fd=100
D/AK8975  ( 1212): Compass Start
V/CalendarProvider2( 1569): ACTION_EVENT_CHANGED
D/EAS_CALMGR( 1930): [Acc -1]removeAllEvents(): count = 0
D/EAS_HTTP( 1930): [Acc -1]createHttpClient()
D/EAS_HTTP( 1930): [Acc -1]create httpclient which pass all certifivate
D/EAS_SyncManager( 1930): [Acc -1]> chooseProtocol()
D/EAS_SyncManager( 1930): [Acc -1]> DSEC()
V/CalendarProvider2( 1569): set Alarm # 2010/11/16 9:17:0
D/EAS_SyncManager( 1930): [Acc -1]< DSEC()
W/System.err( 1930): java.lang.NumberFormatException:
W/System.err( 1930):    at org.apache.harmony.luni.util.FloatingPointParser.parseDblImpl(Native Method)
W/System.err( 1930):    at org.apache.harmony.luni.util.FloatingPointParser.parseDouble(FloatingPointParser.java:283)
W/System.err( 1930):    at java.lang.Double.parseDouble(Double.java:287)
W/System.err( 1930):    at java.lang.Double.valueOf(Double.java:326)
W/System.err( 1930):    at com.htc.android.mail.eassvc.core.SyncManager.chooseProtocol(SyncManager.java:666)
W/System.err( 1930):    at com.htc.android.mail.eassvc.EASAppSvc.createAccount(EASAppSvc.java:1744)
W/System.err( 1930):    at com.htc.android.mail.eassvc.EASAppSvc.access$700(EASAppSvc.java:102)
W/System.err( 1930):    at com.htc.android.mail.eassvc.EASAppSvc$EasAuthenticator.addAccount(EASAppSvc.java:342)
W/System.err( 1930):    at android.accounts.AbstractAccountAuthenticator$Transport.addAccount(AbstractAccountAuthenticator.java:1
29)
W/System.err( 1930):    at android.accounts.IAccountAuthenticator$Stub.onTransact(IAccountAuthenticator.java:67)
W/System.err( 1930):    at android.os.Binder.execTransact(Binder.java:288)
W/System.err( 1930):    at dalvik.system.NativeStart.run(Native Method)
I/LockUtil( 1930): [ NA ]- release WifiLock: MAIL_BLK
D/WifiService( 1287): releaseWifiLockLocked: WifiLock{MAIL_BLK type=1 [EMAIL="binder=android.os.BinderProxy@47d2edc8"]binder=android.os.BinderProxy@47d2edc8[/EMAIL]}
D/WifiService( 1287): enable and start wifi due to updateWifiState
I/LockUtil( 1930): [ NA ]- release PowerLock: MAIL_BLK
D/EASAppSvc( 1930): [ NA ]< createAccount:
W/EASAppSvc( 1930): [ NA ]addAccount faile (-1)
D/EASAppSvc( 1930): [ NA ]BackupManager.dataChanged()
D/AccountNameSetting( 1930): [ NA ]callback: finish account setup

Can't really understand what number my device fails to parse. Any idea?

siddharthp72 · Dec 1, 2010

Factory reset phone, and added account again....still calendar will not sync, but will sync on touchdown.

Hopefully android 2.3 will have a fix.

Beaware: DesireHD Compatible with exchange 2010?

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