[Q] HTC One X AT&T Music Player issue.

Hi everyone. I just got an HTC One X on AT&T today from the store. Up until today I had owned an SIII also from AT&T. The music player on the SIII kept freezing and the auto correct wasn't working so I changed to the One X. I listen to music a lot on my phones so I expect the music player to be reliable. Anyway, the music player on the HTC One X is great, however, it's been skipping to the next track without my touching the screen before the current song is finished. I was questioning my sanity because I figured maybe I was bumping the screen, but the player just skipped to the next song a few minutes ago and my hand was nowhere near it. Has anyone else had this issue and is there a way to eliminate it?

Naturally, this is somewhat discouraging as I've only had the phone for a matter of hours. A friend of mine is pressuring me to get an iPhone 5 (blasphemy!) and I'm actually considering getting one since android is clearly not cutting it at the moment. I understand there are other music players on the market but the simple reality of it is that I shouldn't have to download a 3rd party music app, plus, I actually like the stock app.

Thanks for reading!

EDIT: My library is all MP3 files, not an internet radio type thing if it wasn't obvious. The skipping doesn't happen too often, maybe a few times an hour. Beats audio is enabled when this happens, I haven't tried without.

redpoint73 said:

The reply above also raises an interesting point. Are you listening with headphones that have controls? Could you be pressing them, to make the track skip? If they are headphones meant for an iPhone, the buttons may not be doing what you think they should. Or their might be a short in the headset or the headset jack on the phone, that is making the phone think you are pressing the headset button. Have you tried another set of headphones, or listening on the phone's speaker?

Otherwise, try a factory reset, and if that doesn't solve it, swap it for a new one. Its not Android itself, I've never had this problem. Just a hardware or software defect with your particular handset, which can happen on any device, including the iPhone.

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Thanks for the reply, I appreciate it.

I am using a pair of Sennheiser headphones, there are no controls on them. I performed a hard reset but the problem persists although less frequently. Do you still think I should exchange it for a new one? Since you brought up software defects, I will add that when I restart the phone or power it off, then back on; when I unlock the screen the dialer is shown instead of the home screen. This only happens during the first unlock, so to speak, after restarting. Of course I just press the Home key to get back to the home screen, but it's still a nuisance.