Data restore problem using Sony PC Companion

Search This thread
By:
Advanced…
M

myzest

Account currently disabled
Oct 6, 2007
37
25
GB
meettomy.site
I am using Sony xperia S without any major problem.
But facing little problem after reset to factory settings or firmware repaired by P C companion . I back up my contacts,messages, Bookmarks and Settings using P C Companion There was no error or problems during the backup process.
After updating firmware When I tried to restore my data. It always shows that 'data restore failed'.

PC Companion has stored a ".dbk" file on my PC. But PC companion failed to restore my data to my SXS. I used both Windows 7 and XP but failed to get back my data.
Sony also aware this problem see this link-
http://talk.sonymobile.com/thread/35170

If anyone also facing this problem please share your experiences in this thread.
 
C

Colinn789

Member
Feb 25, 2010
47
2
Barcelona
That happened to me too...
I tried everything and there is no solution...can't find any help on internet...sony support is useless in this matter...they don't even know why this happens!
Hope some solution comes out soon cause I lost a lot of important stuff like meeting, SMS, contacts...

1st yellow tint...then yellow white, micro and ear sound issues, now this...thanks a lot Sony...you are really doing it right ;)


PS - I'm using this app now for backing-up and restore:

http://www.elita-clan.com/downloads/...re_v010935.apk

It is very easy to use and it works fine on my XPS :)
 
Last edited:
Johannski

Johannski

Member
Apr 23, 2013
7
5
www.johannesdeml.com
Solution

Hey there!

I had the same problem (just wanted to retrieve my Contacts) and managed to get them. In the following I will explain how. This method probably works with backups from other mobiles made with Sony PC Companion too.


I got the same problem (also only fullbackupdata), after rooting my mobile and not thinking of the problem, that it might not be able to restore the contacts.


Here's what I found out: I couldn't find anything with Google, so I decided to just look at the data of the file. It starts with:
ANDROID BACKUP
1
1
none

I did some Googeling again and found out, that it is the same file like an ICs created adb backup.
I also found a project to retrieve Data from backups: ht tp s: //github.c om/nelenkov/android-backup-extractor


HOW YOU CAN RESTORE YOUR DATA:

Get your Fullbackupdata-Contactfile.
1. First go to your backupfile: (C:\Users\YourUserName\Documents\Sony\Sony PC Companion\SomeNameDependsOnLanguage\
2. Make a Copy of your backup-File (crtl+c, crtl+v)
3. We want to change the file extension, so make sure you see it. If you don't see a .dbk at the end of your file, go in the explorer window in the left upper corner on organise -> Folder and search options. Change to view and then deselect "Hide extensions for known File types"
ht tp://kb.winzip.com/kb_upload/image/folder_options2.png
4. Rename (F2) the file to backup.zip
5. Open the zip with 7zip or something similar.
6. Navigate to Applications\com.sonyericsson.android.contactsimport and get the fullbackupdata file which is lying in this folder.
7. Put this file on your Desktop.
8.Download this jar-File: ht tp: //ge.t t/64TJmne/v/0?c
9. Put the .jarFile also on your desktop.
10. Doubleclick the .jar-File. After a few seconds a new file with the name "restore.tar" should show up (If not check if your fullbackupdata-File really has the name "fullbackupdata" and is on the desktop)
11. Open the .tarfile with 7Zip
12. Navigate to restore.tar\apps\com.sonyericsson.android.contactsimport\f\
13. Copy full_backup_vcard.vcf to the Desktop.

If everything worked you're finished, you can open this .vcf File via Windows-contacts -> import or put it directly on your phone and import it there (open Contacts. Settingsbutton -> impot)

If you don't trust my .jar file, you can also download the github-project follow their orders and compile it yourself.


I hope this helped also other people. It took me quite a while, so I thought I should share my solution.

Greetings Johannski

Ps: Sorry for the spaces in the links, I'm not allowed to post any
 
  • Like
Reactions: Reemi, Deleted member 5309739, mry_mry and 1 other person
J

jain.saheel

New member
May 31, 2013
1
0
not getting the .vcf file

Johannski said:
Hey there!

I had the same problem (just wanted to retrieve my Contacts) and managed to get them. In the following I will explain how. This method probably works with backups from other mobiles made with Sony PC Companion too.


I got the same problem (also only fullbackupdata), after rooting my mobile and not thinking of the problem, that it might not be able to restore the contacts.


Here's what I found out: I couldn't find anything with Google, so I decided to just look at the data of the file. It starts with:
ANDROID BACKUP
1
1
none

I did some Googeling again and found out, that it is the same file like an ICs created adb backup.
I also found a project to retrieve Data from backups: ht tp s: //github.c om/nelenkov/android-backup-extractor


HOW YOU CAN RESTORE YOUR DATA:

Get your Fullbackupdata-Contactfile.
1. First go to your backupfile: (C:\Users\YourUserName\Documents\Sony\Sony PC Companion\SomeNameDependsOnLanguage\
2. Make a Copy of your backup-File (crtl+c, crtl+v)
3. We want to change the file extension, so make sure you see it. If you don't see a .dbk at the end of your file, go in the explorer window in the left upper corner on organise -> Folder and search options. Change to view and then deselect "Hide extensions for known File types"
ht tp://kb.winzip.com/kb_upload/image/folder_options2.png
4. Rename (F2) the file to backup.zip
5. Open the zip with 7zip or something similar.
6. Navigate to Applications\com.sonyericsson.android.contactsimport and get the fullbackupdata file which is lying in this folder.
7. Put this file on your Desktop.
8.Download this jar-File: ht tp: //ge.t t/64TJmne/v/0?c
9. Put the .jarFile also on your desktop.
10. Doubleclick the .jar-File. After a few seconds a new file with the name "restore.tar" should show up (If not check if your fullbackupdata-File really has the name "fullbackupdata" and is on the desktop)
11. Open the .tarfile with 7Zip
12. Navigate to restore.tar\apps\com.sonyericsson.android.contactsimport\f\
13. Copy full_backup_vcard.vcf to the Desktop.

If everything worked you're finished, you can open this .vcf File via Windows-contacts -> import or put it directly on your phone and import it there (open Contacts. Settingsbutton -> impot)

If you don't trust my .jar file, you can also download the github-project follow their orders and compile it yourself.


I hope this helped also other people. It took me quite a while, so I thought I should share my solution.

Greetings Johannski

Ps: Sorry for the spaces in the links, I'm not allowed to post any
Click to expand...
Click to collapse

hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..
 
Johannski

Johannski

Member
Apr 23, 2013
7
5
www.johannesdeml.com
Sorry my answer comes just now, I'm not checking this forum very often.
@jain.saheel:
jain.saheel said:
hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..
Click to expand...
Click to collapse

Hm seems like you have an other phone configuration than me...
I tested it with Sony Xperia Go with android Version 4.0.4.
Try googeling in which directory your Contacts are stored, than open with my jar file this file and you should be good to go.
If you don't find anything, you can also write your model and I try to find a solution... best you email me, I'm not sure when I will get o this forum (send (at) johannesdeml.com)
@stricler:
Do you have Java istalled? Are both files in the same directory (my .jar-File and your fullbackupdata file (which also has this name))?

If you can't manage to do it, you could also send me your file if you want to ( send (at) johannesdeml.com).

My jar File should still work, got a lot of positive feedback here: talk.sonymobile .com/thread/51298?start=10&tstart=0
 
  • Like
Reactions: Reemi
A

Atilas123

New member
Jul 3, 2013
1
1
com.sonyericsson.android.socialphonebook folder

jain.saheel said:
hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..
Click to expand...
Click to collapse

=================
I find android "Xperia go" 4.1.2 backup contacts in com.sonyericsson.android.socialphonebook folder :good:, after restoreData.jar unzip and open full_backup_vcard.vcf with excel
 
Last edited:
  • Like
Reactions: Reemi
M

mry_mry

New member
Nov 16, 2013
4
1
36
Tehran
jain.saheel said:
hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..
Click to expand...
Click to collapse
I had the same problem, here's the solution:
in step 6 instead of navigating to Applications\com.sonyericsson.android.contactsimport you should go to Application\com.sonyericsson.android.socialphonebook and get the fullbackupdata file from there.
 
  • Like
Reactions: Reemi
rajattrt

rajattrt

Member
Aug 18, 2014
39
9
Pune
Johannski You are Awesome.

Thanks brother for all your help. All my contacts restored...!!
Thank You:angel::angel:
 
I

injamuljamil

New member
Oct 25, 2014
1
0
i cant get the .tar file. what should i do?

Johannski said:
Hey there!

I had the same problem (just wanted to retrieve my Contacts) and managed to get them. In the following I will explain how. This method probably works with backups from other mobiles made with Sony PC Companion too.


I got the same problem (also only fullbackupdata), after rooting my mobile and not thinking of the problem, that it might not be able to restore the contacts.


Here's what I found out: I couldn't find anything with Google, so I decided to just look at the data of the file. It starts with:
ANDROID BACKUP
1
1
none

I did some Googeling again and found out, that it is the same file like an ICs created adb backup.
I also found a project to retrieve Data from backups: ht tp s: //github.c om/nelenkov/android-backup-extractor


HOW YOU CAN RESTORE YOUR DATA:

Get your Fullbackupdata-Contactfile.
1. First go to your backupfile: (C:\Users\YourUserName\Documents\Sony\Sony PC Companion\SomeNameDependsOnLanguage\
2. Make a Copy of your backup-File (crtl+c, crtl+v)
3. We want to change the file extension, so make sure you see it. If you don't see a .dbk at the end of your file, go in the explorer window in the left upper corner on organise -> Folder and search options. Change to view and then deselect "Hide extensions for known File types"
ht tp://kb.winzip.com/kb_upload/image/folder_options2.png
4. Rename (F2) the file to backup.zip
5. Open the zip with 7zip or something similar.
6. Navigate to Applications\com.sonyericsson.android.contactsimport and get the fullbackupdata file which is lying in this folder.
7. Put this file on your Desktop.
8.Download this jar-File: ht tp: //ge.t t/64TJmne/v/0?c
9. Put the .jarFile also on your desktop.
10. Doubleclick the .jar-File. After a few seconds a new file with the name "restore.tar" should show up (If not check if your fullbackupdata-File really has the name "fullbackupdata" and is on the desktop)
11. Open the .tarfile with 7Zip
12. Navigate to restore.tar\apps\com.sonyericsson.android.contactsimport\f\
13. Copy full_backup_vcard.vcf to the Desktop.

If everything worked you're finished, you can open this .vcf File via Windows-contacts -> import or put it directly on your phone and import it there (open Contacts. Settingsbutton -> impot)

If you don't trust my .jar file, you can also download the github-project follow their orders and compile it yourself.


I hope this helped also other people. It took me quite a while, so I thought I should share my solution.

Greetings Johannski

Ps: Sorry for the spaces in the links, I'm not allowed to post any
Click to expand...
Click to collapse



I cant get the .tar file
 
You must log in or register to reply here.

Similar threads

pipi14
[ROM][Official Sony ICS] ST25i_6.1.1.B.1.100 GENERIC - user_Sony
Replies
755
Views
523K
mirhl
mirhl
pipi14
[ROM][Sony Jelly Bean] ST25i_6.2.A.1.100_unofficial_v16
Replies
2K
Views
412K
hrithikpadamata
hrithikpadamata
DooMLoRD
[APP][ICS] Walkman (sony music player)
Replies
195
Views
420K
mp107
mp107
krabappel2548
[ROOT&MORE]Xperia 2012 line Flashtool + prerooted system.img + Sony fw FTF + addons
Replies
207
Views
239K
H
Haminjuri
jerpelea
{Sola}[DEVELOPMENT] - CM9.1 - FreeXperia Project
Replies
2K
Views
392K
akkufix
akkufix

Top Liked Posts

24 Hours All time
  • There are no posts matching your filters.
  • 4
    Johannski
    Johannski
    Solution

    Hey there!

    I had the same problem (just wanted to retrieve my Contacts) and managed to get them. In the following I will explain how. This method probably works with backups from other mobiles made with Sony PC Companion too.


    I got the same problem (also only fullbackupdata), after rooting my mobile and not thinking of the problem, that it might not be able to restore the contacts.


    Here's what I found out: I couldn't find anything with Google, so I decided to just look at the data of the file. It starts with:
    ANDROID BACKUP
    1
    1
    none

    I did some Googeling again and found out, that it is the same file like an ICs created adb backup.
    I also found a project to retrieve Data from backups: ht tp s: //github.c om/nelenkov/android-backup-extractor


    HOW YOU CAN RESTORE YOUR DATA:

    Get your Fullbackupdata-Contactfile.
    1. First go to your backupfile: (C:\Users\YourUserName\Documents\Sony\Sony PC Companion\SomeNameDependsOnLanguage\
    2. Make a Copy of your backup-File (crtl+c, crtl+v)
    3. We want to change the file extension, so make sure you see it. If you don't see a .dbk at the end of your file, go in the explorer window in the left upper corner on organise -> Folder and search options. Change to view and then deselect "Hide extensions for known File types"
    ht tp://kb.winzip.com/kb_upload/image/folder_options2.png
    4. Rename (F2) the file to backup.zip
    5. Open the zip with 7zip or something similar.
    6. Navigate to Applications\com.sonyericsson.android.contactsimport and get the fullbackupdata file which is lying in this folder.
    7. Put this file on your Desktop.
    8.Download this jar-File: ht tp: //ge.t t/64TJmne/v/0?c
    9. Put the .jarFile also on your desktop.
    10. Doubleclick the .jar-File. After a few seconds a new file with the name "restore.tar" should show up (If not check if your fullbackupdata-File really has the name "fullbackupdata" and is on the desktop)
    11. Open the .tarfile with 7Zip
    12. Navigate to restore.tar\apps\com.sonyericsson.android.contactsimport\f\
    13. Copy full_backup_vcard.vcf to the Desktop.

    If everything worked you're finished, you can open this .vcf File via Windows-contacts -> import or put it directly on your phone and import it there (open Contacts. Settingsbutton -> impot)

    If you don't trust my .jar file, you can also download the github-project follow their orders and compile it yourself.


    I hope this helped also other people. It took me quite a while, so I thought I should share my solution.

    Greetings Johannski

    Ps: Sorry for the spaces in the links, I'm not allowed to post any
    View
    1
    Johannski
    Johannski
    Sorry my answer comes just now, I'm not checking this forum very often.
    @jain.saheel:
    jain.saheel said:
    hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..
    Click to expand...
    Click to collapse

    Hm seems like you have an other phone configuration than me...
    I tested it with Sony Xperia Go with android Version 4.0.4.
    Try googeling in which directory your Contacts are stored, than open with my jar file this file and you should be good to go.
    If you don't find anything, you can also write your model and I try to find a solution... best you email me, I'm not sure when I will get o this forum (send (at) johannesdeml.com)
    @stricler:
    Do you have Java istalled? Are both files in the same directory (my .jar-File and your fullbackupdata file (which also has this name))?

    If you can't manage to do it, you could also send me your file if you want to ( send (at) johannesdeml.com).

    My jar File should still work, got a lot of positive feedback here: talk.sonymobile .com/thread/51298?start=10&tstart=0
    View
    1
    A
    Atilas123
    com.sonyericsson.android.socialphonebook folder

    jain.saheel said:
    hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..
    Click to expand...
    Click to collapse

    =================
    I find android "Xperia go" 4.1.2 backup contacts in com.sonyericsson.android.socialphonebook folder :good:, after restoreData.jar unzip and open full_backup_vcard.vcf with excel
    View
    1
    M
    mry_mry
    jain.saheel said:
    hey i followed the steps..bt at step 12 i'm not getting the .vcf file..instead i'm getting a "_manifest" file..help please..
    Click to expand...
    Click to collapse
    I had the same problem, here's the solution:
    in step 6 instead of navigating to Applications\com.sonyericsson.android.contactsimport you should go to Application\com.sonyericsson.android.socialphonebook and get the fullbackupdata file from there.
    View

New posts