Originally Posted by stepinmyworld
Hi, I am not sure if this is an ongoing issue or not but I am unable to connect to any data via tmobile
I called and they said there's an outage in philadelphia but my friend is able to use his phone just fine... maybe it's my EFS needing to be restored? I heard some people refer to that as radios for your data to work. how am i to check and if i didnt back them up, how can i find a way to restore?
T-Mobile made an error with my service.. The rep asked me if I could go ahead and provide the IMEI number... Once they did that, they realized it and my phone was locked away from the network
It's working now. I let them know I'm rarely ever late for payments ..maybe once every 6 months. Once they knew , I was able to have data unlocked for the phone will work.