New Asurion TEP App look useful but......

mattallica76 · Feb 20, 2011

I just read about this new TEP app for Sprint customers only that has some useful features, but the paranoid side of me wonders if this app reports back to Asurion as to weather or not your phone is rooted, and if so are there any negative consequences?

http://www.androidpolice.com/2011/0...ame-sprint-tep-subscribers-reap-the-benefits/

Search the Market for Total Equipment Protection to install.

jirafabo · Feb 20, 2011

Yeah i saw that article. You bring up a really valid question. Sounds like something they would do... sneaky sneaky.

I immediately thought to myself that they'll eventually force all TEP customers to have it installed on their phones. That'd not only help lost phones be recovered more often but also give them a way to deny claims over 'stolen' phones or even rooted phones.

I definitely smell something fishy....

Sent from my SPH-D700 using XDA App

heathmcabee · Feb 20, 2011

YA, no way I'm installing that till a dev has a closer look at it.

mattallica76 · Feb 20, 2011

One of the responses to the article makes a valid point-

"They won’t deny insurance claims for rooted phones. It would make no logical sense for them to cover me if I literally dropped my phone in a meat grinder and never retrieved it, but they would deny me if my phone is rooted. The permissions didn’t seem outlandish to me at all for what the app does. You can go to the market, hit the install button, and read the permissions without installing it if you’re curious, though."

sponge66 · Feb 20, 2011

mattallica76 said:
I just read about this new TEP app for Sprint customers only that has some useful features, but the paranoid side of me wonders if this app reports back to Asurion as to weather or not your phone is rooted, and if so are there any negative consequences?

http://www.androidpolice.com/2011/0...ame-sprint-tep-subscribers-reap-the-benefits/

Search the Market for Total Equipment Protection to install.

Its good stuff I recommend it to all with tep. You can go to www.sprint.com/protection after 2-28 to dl.

Sent from my SPH-D700 using XDA App

running_the_dream · Feb 20, 2011

Thanks for the info. I am going to assume nothing fishy in terms of Asurion or Sprint surreptitiously combing your phone to see if it's rooted. The author made no mention of such a thing and stated that he has been flashing roms like crazy lately. I would think he would have made some type warning about rooting/flashing if there was a need for concern.

mattallica76 · Feb 20, 2011

sponge66 said:
Its good stuff I recommend it to all with tep. You can go to www.sprint.com/protection after 2-28 to dl.

Sent from my SPH-D700 using XDA App

It's on the Android Market now.

Electrofreak · Feb 20, 2011

I've heard that Asurion won't care if your phone is rooted, it's only an issue if it's the manufacturer's warranty.

musclehead84 · Feb 20, 2011

I just got it from the.market and it says unsupported phone when it opens and then it closes

Sent from my Evo Killer!!!

mattallica76 · Feb 20, 2011

musclehead84 said:
I just got it from the.market and it says unsupported phone when it opens and then it closes

Sent from my Evo Killer!!!

Do you have TEP on your account?

Top Nurse · Feb 20, 2011

Doesn't work on my phone and I have TEP. I'm rooted and modded six ways to Sunday....

If I get a TEP cancellation notice I will post back, but I highly doubt they would be that sneaky. I know a lot of sprint employees who would scream bloddy murder.

We need someone to flash stock, install the app, and then root it and report back. I'm guessing it has nothing to do with the root, but more to do with running a custom OS.

Sent from Bonsai v 5.0.3

mattallica76 · Feb 20, 2011

Top Nurse said:
Doesn't work on my phone and I have TEP. I'm rooted and modded six ways to Sunday....

If I get a TEP cancellation notice I will post back, but I highly doubt they would be that sneaky. I know a lot of sprint employees who would scream bloddy murder.

We need someone to flash stock, install the app, and then root it and report back. I'm guessing it has nothing to do with the root, but more to do with running a custom OS.

Sent from Bonsai v 5.0.3

Yeah, it probably reads the user keys in the build.prop.

running_the_dream · Feb 20, 2011

Maybe there's an issue with a specific rom. The author said he's been flashing tons of roms and didn't report an issue with the install. Did you download through tnt market or sprint?

Top Nurse · Feb 20, 2011

Market

Sent from Bonsai v 5.0.3

musclehead84 · Feb 20, 2011

I tried both and I have tep

running_the_dream said:
Maybe there's an issue with a specific rom. The author said he's been flashing tons of roms and didn't report an issue with the install. Did you download through tnt market or sprint?

Sent from my Evo Killer!!!

Bradart · Feb 20, 2011

Yeah I'm the author. I have an evo, but can confirm it working on 3 htc sense based roms, cyanogenmod 6,cyanogenmod 7, and MIUI.

Thank you guys for reading, by the way. This community is amazing and I'm proud to be a member.

Sent from my PC36100 using Tapatalk

running_the_dream · Feb 21, 2011

You know it may be a firmware issue. When I went through the steps using the link from the article, eventually I get to a screen where I'm asked to choose my device. For the Epic, it has 2.1 under it; indicating that it is for Epics running Eclair. I'm on 2.2 and I got the same message you all received. Are y'all also on 2.2?

Top Nurse · Feb 21, 2011

Bradart said:
Yeah I'm the author. I have an evo, but can confirm it working on 3 htc sense based roms, cyanogenmod 6,cyanogenmod 7, and MIUI.

Thank you guys for reading, by the way. This community is amazing and I'm proud to be a member.

So perhaps it is a DK28 issue. Who has it running on the epic? Need to know which OS and Rom to figure this out.

Sent from Bonsai v 5.0.3

sponge66 · Feb 21, 2011

The app will not even install if you not using a stock Rom. It sees it as an unsupported device. Right from the faq on the site

Why is the Protection Application not working on my phone, even when I have a compatible device?

We do our best to stay up to date with the latest Sprint certified releases, but it’s possible we have not yet certified the Protection application for the latest update to your handset's operating system. Please check back again for a future update. Thank you for your interest in the Protection Application and we apologize for the inconvenience.

Please note: We do not support rooted Android devices. The Protection Application is only compatible with operating systems that are Sprint certified and unmodified for your device.

Top Nurse · Feb 21, 2011

If that were true how did the author get it to work on a rommed evo? I still think it is from the OS we are using.

Sent from Bonsai v 5.0.3

New Asurion TEP App look useful but......

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Similar threads

Top Liked Posts