Dell firmware fix news update

frazell · Jul 19, 2011

kcjlau said:
can't find anything either. :'(
guess it won't be today... sigh and then I read the stories that they already ship it with the new version and some guy went to dell customer support and got it upgraded !!! I want it too!
sigh I want to sync over wifi ! dun care if it drains batteries !

well have to patient, I manage to live without anyway....

if I only I didn't read that twitterpost fomr lionelatdell it wouldn't have made me waiting so eagerly past 2-3 weeks.

Take a deep breathe and relax...

If we know anything about Windows Phone updates (which we all should by now) then we know how we can expect this to roll out.

Microsoft makes all of their updates start rolling out on Tuesdays. So if the twitter post was accurate the update will start rolling out today. Does that mean we will all get the notice at the same time? No, Microsoft loves to do staggered roll outs so we will see them trickle in.

Also, Microsoft is on the West Coast so their time is decently behind the East Coast. Meaning they just crossed noon which is pretty early still.

So long story short, we will have to wait until tomorrow to know what the deal is for certain (meaning no one has gotten an update notification and we are on Wednesday it is probably safe to say it is coming this week). We can't jump on the update not coming mid-way through Tuesday

theusername · Jul 19, 2011

Well they originally picked the 7/15 (a Friday, not tuseday) for the update but postpowned until the week of the 18th. There is nothing to say that the update will be out today. Plus Dell said they would blog about it before the update was to roll out. So I think its safe to say its not coming out today. Plus its 12:35 pm, so people would have started to recv the update by now, and there is nothing. Just give them this week and Im sure they will come through.

Thats 12:35PM For Washington State, Microsofts home

missionsparta · Jul 19, 2011

theusername said:
Well they originally picked the 7/15 (a Friday, not tuseday) for the update but postpowned until the week of the 18th. There is nothing to say that the update will be out today. Plus Dell said they would blog about it before the update was to roll out. So I think its safe to say its not coming out today. Plus its 12:35 pm, so people would have started to recv the update by now, and there is nothing. Just give them this week and Im sure they will come through.

Thats 12:35PM For Washington State, Microsofts home

We have already given them half of this year. Apparently they are strong believers in the practice 'if they give you an inch, take a mile'. Can someone name another phone that has had this big of a problem fixing this big of an issue?

theusername · Jul 19, 2011

missionsparta said:
We have already given them half of this year. Apparently they are strong believers in the practice 'if they give you an inch, take a mile'. Can someone name another phone that has had this big of a problem fixing this big of an issue?

Samaung Vibrant/Epic/Captivate/Fascinate - GPS doesnt lock on the phones.
Iphone 4 - Reception issues
LG G2X - Random force closes and reboot issues.

Your not the only person whos ever got a buggy phone Missionsparta. You could be like those Samsung owners and never get a fix or the LG G2X owners with no ETA. Get off the cross and wait. Dell is fixing the issue this week.

alodar1 · Jul 19, 2011

theusername said:
Samaung Vibrant/Epic/Captivate/Fascinate - GPS doesnt lock on the phones.
Iphone 4 - Reception issues
LG G2X - Random force closes and reboot issues.

Your not the only person whos ever got a buggy phone Missionsparta. You could be like those Samsung owners and never get a fix or the LG G2X owners with no ETA. Get off the cross and wait. Dell is fixing the issue this week.

get off the cross...heehehe....that alone is worth a Thanks...

notebookgrail · Jul 19, 2011

Update:The FW update is rolling out tomorrow, if all goes well in MS world

missionsparta · Jul 19, 2011

alodar1 said:
get off the cross...heehehe....that alone is worth a Thanks...

How about you get off your soapbox... your not the only one that has had a device that they would defend to the death, little boy.

liquidiq · Jul 19, 2011

missionsparta said:
How about you get off your soapbox... your not the only one that has had a device that they would defend to the death, little boy.

Calm down buddy, here's a cute dog picture to lower your blood pressure.

Wyn6 · Jul 20, 2011

Sorry. Those dogs are not cute! Blood pressure rising... rising...

magicsquid · Jul 20, 2011

Wyn6 said:
Sorry. Those dogs are not cute! Blood pressure rising... rising...

Indeed. Someone better post a picture of some cute kittens before there's an all-out flame war :O

canadariot2312 · Jul 20, 2011

magicsquid said:
Indeed. Someone better post a picture of some cute kittens before there's an all-out flame war :O

Thunder_47 · Jul 20, 2011

That sir, is full of win.

efjay · Jul 20, 2011

notebookgrail said:
Update:The FW update is rolling out tomorrow, if all goes well in MS world

My feeling is that MS bumped the dell update in favour of the Samsung one for greater PR effect.

Ganondolf · Jul 20, 2011

efjay said:
My feeling is that MS bumped the dell update in favour of the Samsung one for greater PR effect.

I think MS decided it was more important to get the Samsung update out first so they can close the book on the Nodo update problem and then release the DVP firmware update.

I assume MS knows there is more samsung devices sold than dell ones so it was best to fix that issue first.

rvbarton · Jul 20, 2011

I don't know if this helps or not, but I have a 32GB DVP, locked to AT&T, that I have been having issues with. I called Dell to RMA it, and boy has THAT been painful.

Long story short... After a month and many, MANY calls, I finally emailed the customer resolution department directly, and after them telling me the phone is on hold for the firmware fix, here is a copy/paste from his email:

Estimated replacement for product is 8/12. It could be late August before you could get the replacement phone.

My thought process tells me to not hold my breath...

notebookgrail · Jul 20, 2011

rvbarton said:
I don't know if this helps or not, but I have a 32GB DVP, locked to AT&T, that I have been having issues with. I called Dell to RMA it, and boy has THAT been painful.

Long story short... After a month and many, MANY calls, I finally emailed the customer resolution department directly, and after them telling me the phone is on hold for the firmware fix, here is a copy/paste from his email:

Estimated replacement for product is 8/12. It could be late August before you could get the replacement phone.

My thought process tells me to not hold my breath...

Its already known/communicated by Dell that ATT will get the FW update in August.

Mann_Kel · Jul 20, 2011

I got my replacement DVP yesterday for T-Mobile. It has the newest firmware .212
It seemed to be running great until this morning. I tried to download a game from the market place, and the wifi just stopped working. I couldnt see any networks until I reset the phone. There wasn't a complete lock up, so its improved, but it still doesnt seem fixed.

efjay · Jul 20, 2011

Ganondolf said:
I think MS decided it was more important to get the Samsung update out first so they can close the book on the Nodo update problem and then release the DVP firmware update.

I assume MS knows there is more samsung devices sold than dell ones so it was best to fix that issue first.

We've had the wifi problem much longer than Samsung's issues, it was just for PR's sake Samsung got their update earlier. And with the issue lingering for so long its no wonder there were not that many sold. Testing was finished back in June, they have been sitting on their hands since then. Could have released it anytime before now, but now they want to claim it as part of their "hardware improvement" updates. BS.

nino2469 · Jul 20, 2011

Lionel just posted that the update will start rolling out today.

missionsparta · Jul 20, 2011

nino2469 said:
Lionel just posted that the update will start rolling out today.

Oh... now there is a reliable source. hahahahahha

Dell firmware fix news update

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