So the ear piece is bust, Usings a hands free kit at the moment, Knows issue apprently, wondered if anyone knows about replacements? If I put pressure of the upper right of the screen works sometimes untill I let go.
I got a k850i earpiece as recommended but found that the case wouldn't close properly with it in, and as a result the screen lock button didn't work. This was after some filing of the component; I couldn't see how to do any more without wrecking it.
I then realised that Defy earpieces are now readily available on eBay and have one of those which works fine at least for the time being.
 Also, be careful not to loose the plastic volume / lock buttons when you take the case apart....
New earpiece should solve both problems and only costs a few quid, plus another couple for the right torx t5 screwdriver. It's a fairly simple job but if you're not comfortable you could get a shop to do it... Should save any mishaps like me loosing my volume button.
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