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AT&T hotspot - "Wi-Fi Hotspot Access Failed"?

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By V@no, Senior Member on 3rd March 2012, 07:02 PM
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Ever since AT&T revealed that all unlimited users are now capped to 3gb/month (5gb for LTE), aka no more 5% crap, I can't get my Nitro automatically connect to any ATT hotspots around the town. I get message in notification bar saying
Quote:

Unable to confirm eligibility, please call Customer CARE at 800-331-0500.

Before that, every time there is a hotspot available the phone automatically connects and nothing required from the user's side. Now I have to manually open browser and agree with their terms of service.

Anyone experiencing this?
 
 
3rd March 2012, 07:14 PM |#2  
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Charlotte,NC
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I will test mine out to see if I get the same issue, and report back my findings.
3rd March 2012, 08:56 PM |#3  
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I've had that happen a few times recently too. The app would seem to keep trying and would eventually connect successfully.
6th March 2012, 03:35 AM |#4  
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Quote:
Originally Posted by V@no

Ever since AT&T revealed that all unlimited users are now capped to 3gb/month (5gb for LTE), aka no more 5% crap, I can't get my Nitro automatically connect to any ATT hotspots around the town. I get message in notification bar saying
Before that, every time there is a hotspot available the phone automatically connects and nothing required from the user's side. Now I have to manually open browser and agree with their terms of service.

Anyone experiencing this?

I'm having the same problem. I've been bounced back and forth between AT&T Mobility and AT&T Wi-Fi so many times. Like you I can always get in by going to the login screen and logging in with my DSL credentials. I also have a grandfathered "unlimited" data plan.

I recall this happening previously (like when I go through a McDonald's drive-thru) but I've only chased after it since March 1. It's happened in 2 different hotspots, one in Boston and one in Memphis.

I'm on a Samsung Captivate with OEM Gingerbread.
6th March 2012, 03:58 AM |#5  
Here is my conspiracy theory:
AT&T trying make us, unlimited plan users, use all the capped data as quicker as possible to slow it done sooner, make us more pissed off and switch to limited plans.
Make sense?
9th March 2012, 12:13 PM |#6  
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Try restoring the hotspot app in Titanium Backup again and then reboot.

Sent from my LG-P930 using XDA
9th March 2012, 03:04 PM |#7  
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yep, I'm having the same issue
9th March 2012, 11:05 PM |#8  
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Quote:
Originally Posted by dnorthington

Try restoring the hotspot app in Titanium Backup again and then reboot.

Sent from my LG-P930 using XDA

Can't use Titanium. I'm not rooted.

I tried clearing the application data. I'll post back whether that helps or not.
10th March 2012, 01:27 AM |#9  
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Charlotte,NC
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Running latest Kernelpanic rom I don't experience this problem.
24th March 2012, 04:09 PM |#10  
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I finally got my WISPr connect to work. In "Wi-Fi settings" I had "Network notification" unchecked. I checked this and then went to an AT&T Wi-Fi hotspot.

It connected!

Not wanting to leave "Network notification" checked and get all those nagging notifications I unchecked it and visited another AT&T Wi-Fi hotspot.

It connected!

See if this helps you.
24th March 2012, 06:18 PM |#11  
It is actually nothing to do with our phones, it's ATT ****ing with us.
I've checked it with 3 different phones, all had the same problem.

Now, all three one day connecting fine another - no go.
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