Thank you for contacting HTC.
In regards to your enquiry, kindly be informed that the Ice cream sandwich upgrade should be released for you device later on during the year, however we do not have an exact confirmation regarding the month and date when that will happen.
If you have any other inquiries, don’t hesitate to contact us again.
For further details, please note that you can contact us via support line or via email following the below link:
http://www.htc.com/europe/support.aspx. Thank you so much for using HTC products.
We appreciate that you provide us with your phone number,in case of any need to contact you and further assist you.
Respect & Regards,
HTC Technical Support Team
I understand that you are currently experiencing difficulties with the Android update
The updates are sent out in batches to the phones. This may take a different length and varies by service provider to network provider, when the so called release dates are. You can see to it that you are far to the Internet (WLAN) connected, may set the date a little before.
Our first round of ICS (Ice Cream Sandwich) upgrades will roll out till the end of April for the HTC Sensation and HTC Sensation XE and XL.
In addition, I can confirm ICS upgrades will be coming later this year to the HTC EVO 3D, HTC Incredible S, HTC Desire S and HTC Desire HD.
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