I have an issue with my One X whereby the use of internal storage encryption disables all bluetooth functionality. What I mean by this is that after internal storage encryption is enabled, the bluetooth toggle button within the device's settings menu becomes greyed out. I can still switch it to "on" while it is greyed out, but the function never actually turns on. If I then exit and re-enter settings, the bluetooth toggle button will return to "off". Thus, it is not possible to use the bluetooth function on my device while internal storage encryption is enabled as it won't turn on, regardless of whether I intend to transfer files or connect a headset.
This issue occurred when the device was fresh, prior to the installation of any apps or download of any files. Even after a factory reset, which brings back Bluetooth functionality, the issue repeats itself once internal storage encryption is again enabled.
After contacting HTC support on two separate occasions (via email and chat), I was twice told to perform a soft reset by.. and I quote.. "removing the battery from the phone while it is still powered on" and "leaving it out for 5 minutes". Challenge accepted?
Is anyone able to confirm this issue with their device? Is it a fact of life or is there a way around it? Is there something I'm missing? Any help would be much, much appreciated.
This issue occurred when the device was fresh, prior to the installation of any apps or download of any files. Even after a factory reset, which brings back Bluetooth functionality, the issue repeats itself once internal storage encryption is again enabled.
After contacting HTC support on two separate occasions (via email and chat), I was twice told to perform a soft reset by.. and I quote.. "removing the battery from the phone while it is still powered on" and "leaving it out for 5 minutes". Challenge accepted?
Is anyone able to confirm this issue with their device? Is it a fact of life or is there a way around it? Is there something I'm missing? Any help would be much, much appreciated.