Originally Posted by justinhforsyth
The external SD card just confuses the average consumer.
It would be like base desktop computer shipping with 2 hard drives. Power users may want another HDD, but the average consumer that just uses facebook, youtube, email, MS office, and itunes will not. Just having it there can cause serious confusion and damage the experience.
I don't really need an external SD. Biggest thing that takes up space is music, and I have the Google Music cloud for that. What else is taking up so much space for you guys? Pictures maybe? Are you putting videos (like TV shows) on your phone?
Yea for some but even feature phones have them. With the use of memory cards & tech as a whole becoming more mainstream in gps units,car stereos,tvs,etc people are understanding more or atleast have afew "nerds" in the family to explain it to them. Ive dealt with my share of lazy,confused,& nontechy customers so I understand your point of view on the user experience but that still no excuse leave out the feature. If the rep is just about the sale & the customer in unwilling to learn it doesnt matter what item your selling.
I think the nonremoval memory/battery idea works so well for apple because they take care of the issues directly bypassing carriers sometimes shitty cs. Plus u cant complain about what you never had.
Far as the cloud its not a almighty fix due to coverage,data limits,privacy/security concerns,& overall reliability.