How to Debrand Nokia Lumia 710

fiendishlyclever · Apr 7, 2012

I followed the procedure for debranding and all went fine.

I changed my windows ID and had to reset the phone. Following the reset the Nokia applications section is missing on the marketplace.

I am unable to load in any other firmware image on my phone - the refurbish option is now greyed out and no amount of replugging or fiddling can get it to reappear.

Any idea what I can do - all the Nokia branded apps aren't showing in the marketplace either. My region settings are fine and changing them makes no difference.

Rapidly running out of patience with this phone - Android was a lot easier to tinker with!

Update: It seems I needed the latest version of the Nokia software which connected and pulled the firmware down. No more tinkering for me on WP7!

23kenn · Apr 8, 2012

I keep getting a "data package selection error". It doesn't seem to be able to detect my phone and also the suite found RM-803 but my phone is RM-809??

edit: using win 7 64 bit

Deleted member 2634725 · Apr 9, 2012

fiendishlyclever said:
I followed the procedure for debranding and all went fine.

I changed my windows ID and had to reset the phone. Following the reset the Nokia applications section is missing on the marketplace.

I am unable to load in any other firmware image on my phone - the refurbish option is now greyed out and no amount of replugging or fiddling can get it to reappear.

Any idea what I can do - all the Nokia branded apps aren't showing in the marketplace either. My region settings are fine and changing them makes no difference.

Rapidly running out of patience with this phone - Android was a lot easier to tinker with!

Update: It seems I needed the latest version of the Nokia software which connected and pulled the firmware down. No more tinkering for me on WP7!

It's normal for the nokia section to be missing if you changed the country for the market place...i'm in romania and selected romania for the market place and there is no nokia section yet...

Try to plug your phone into zune, click on the device then go settings->update for the device....the page will display the your phone is up to date message, but if you look in the lower part of the screen where it says restore there should be a date form when you last updated your phone, if you click that your phone will restore to a previous version, other then what you have now....

But remember, if you will restore and reset your phone and then choose the same country as now for the market place you will still have no nokia section...

Skew01 · Apr 9, 2012

Thank you. Will try it.

151max · Apr 17, 2012

I flashed the rom for the Australian version of RM-809 on my T-mobile lumia 710 (059L3R0: RM-809 VAR T-MOBILE WHITE).

Now, in the Nokia Care Suite, the product number still shows the T-mobile's model, but the rom version is the Australian one I flashed.

Does anyone know if I updates with Zune for the next release, will I get the T-mobile's or the Australian rom updates? The question is how Nokia/Microsoft provide updates, by product number of by current rom.

Thanks!

nicholasbgr · Apr 17, 2012

I have a branded Lumia 710 (RM-809) but I couldn't find a more recent debranded firmware than 8107.11502 for Brazil. The most recent one is 8107.12050 but it is carrier branded.
I'm very new to WP, how are software updates rolled out? Which files should I flash to get the latest update as soon as it is available from Zune?

theworldisavampire · Apr 18, 2012

Has anyone successfully flashed a US T-Mobile branded RM-809 with an RM-803 8107.12070 image like they claim on WPCentral? If so, which ROM did you use, and have you noticed any issues? Any improvements?

I have about a week's worth of patience left for an official T-Mo update before I say to hell with it and do it myself. I just want to make sure that there are no major issues or abnormalities that will arise from using an 803 image on an 809, especially since they are all country variants from overseas, and I'd most likely be stuck with it till something newer came out.

Faruk88 · Apr 18, 2012

theworldisavampire said:
Has anyone successfully flashed a US T-Mobile branded RM-809 with an RM-803 8107.12070 image like they claim on WPCentral? If so, which ROM did you use, and have you noticed any issues? Any improvements?

I have about a week's worth of patience left for an official T-Mo update before I say to hell with it and do it myself. I just want to make sure that there are no major issues or abnormalities that will arise from using an 803 image on an 809, especially since they are all country variants from overseas, and I'd most likely be stuck with it till something newer came out.

I have the Indian RM-803 ROM installed on my RM-809, and it works fine for me! I've been running it for a few weeks and no issues.

grannyrogers · Apr 18, 2012

Does anyone know how to debrand the 710 with a windows 7 x64 laptop?

Sent from my cm_tenderloin using xda premium

BlackMage23 · Apr 18, 2012

Hello,

I'm tring to debrand a 710 that is currently on 3 UK. Currently has 11502
Tried a few of the GB country updates but just get "Signature verification failed" when doing refurbish or recover.
What am I doing wrong?

theworldisavampire · Apr 18, 2012

Faruk88 said:
I have the Indian RM-803 ROM installed on my RM-809, and it works fine for me! I've been running it for a few weeks and no issues.

Good to hear! Are you on T-Mo or Rogers? Are you getting the same 3G speeds as before?

Thanks for the reply and sorry to have as many questions as a 4 year old lol. Just want to make sure of what I'm getting into before I jump in with both feet.

Luciano123 · Apr 18, 2012

Installation of Nokia care Suite 5.0

I am in the process of trying to install Nokia Care Suite 5.0 on a Windows 7 x64 enterprise version PC but every time I try i get presented with a box with a link stating that I require the microsoft VC++ 2010 redistributable. The link takes you to the wrong place so I installed it via the correct link and have rebooted the PC. But no matter how many times I try the same message pops up saying i require the Vc++ 2010 redistributable package. it is installed, as I can see it in Programs etc in control panel.

Anybody come across this?

By the way this is to reflash a branded Nokia Lumia 710 to an unbranded non carrier version.

Thanks.

Lou

BlackMage23 · Apr 18, 2012

Luciano123 said:
I am in the process of trying to install Nokia Care Suite 5.0 on a Windows 7 x64 enterprise version PC but every time I try i get presented with a box with a link stating that I require the microsoft VC++ 2010 redistributable. The link takes you to the wrong place so I installed it via the correct link and have rebooted the PC. But no matter how many times I try the same message pops up saying i require the Vc++ 2010 redistributable package. it is installed, as I can see it in Programs etc in control panel.

Anybody come across this?

By the way this is to reflash a branded Nokia Lumia 710 to an unbranded non carrier version.

Thanks.

Lou

I'm using win 7 x64 pro and not had any problem. did you downlaod the latest version from ms? I have 2010 X64 redistributable 10.0.40219

Luciano123 · Apr 18, 2012

BlackMage23 said:
I'm using win 7 x64 pro and not had any problem. did you downlaod the latest version from ms? I have 2010 X64 redistributable 10.0.40219

Thanks for the response. I have finally managed to install it on a Vista Ultimate 32-bit PC. The question I now have is that earlier in this thread it mentioned that there was no UK variant for 11502. I have just looked and there appears to be a United Kingdom GB V2 059N2L6 variant under 11502 and also under 12070 there is a United Kingdom GB V3 059N2L6. I presume that this is a later one. Which one did you install?

Thanks

Lou

Marvin_S · Apr 18, 2012

I have a little problem that whenever I try to flash (a Lumia 710) it will not go further than the steps:

The application has lost the connection with your device... perform the four steps (power down device, connect to usb while keeping volume + pressed etc.)

I perform this steps and press retry yet it still fails to go trough and comes up with the same message again.

What should I do? Do I just need to keep holding volume + all the time? Whatever I try it just keeps saying this...
Also only 2 buttons work, the recovery and refurbish, I did recovery as refurbish did not display any information.

grannyrogers · Apr 20, 2012

Marvin_S said:
I have a little problem that whenever I try to flash (a Lumia 710) it will not go further than the steps:

The application has lost the connection with your device... perform the four steps (power down device, connect to usb while keeping volume + pressed etc.)

I perform this steps and press retry yet it still fails to go trough and comes up with the same message again.

What should I do? Do I just need to keep holding volume + all the time? Whatever I try it just keeps saying this...
Also only 2 buttons work, the recovery and refurbish, I did recovery as refurbish did not display any information.

Make sure you are following the steps correctly. See also below.

---------- Post added at 10:46 PM ---------- Previous post was at 10:32 PM ----------

For persons de-branding lumia 710 RM-809 model. When following the steps mentioned in the opening post, wherever it mentions rm-803, just use your model number rm-809.

So step 5 would be: Search for 710 and click Open. RM-809
And you would create a folder called Rm-809 in c:/ProgramData/Nokia/Packages/product

If like me you did not have a 'product' folder in 'packages', create one and then create the Rm-809 folder to put the 12 ROM files in.

brad560 · Apr 20, 2012

flashed the UK Country variant GB on my Lumia 710,(T-Mobile) (OS Version 7.10.8107.79), gonna see how that goes, great thread!

Luciano123 · Apr 21, 2012

Finally got round to flashing two Lumia 710's using the GB V3 country variant under the firmware ending 12070. Both phones appear to be fine.

I did notice one thing which was curious and it was only on one phone that it appeared. I had read somewhere that one of the changes in the latest firmware was having more time out options on the Lock Screen including the option of 'Never'. On one of the phones when I was setting it up from scratch after the upgrade I saw all the options appear the full length of the phone on a Black background, once I had completed the setup etc. and I went back to have a look all I saw under the timeout options was what was there originally... 30 seconds, 1 minute, 3 minutes and 5 minutes on a smaller white screen identical to the other phone. My phones are connected to my own exchange server and it is possible it has something to do with the policy to force a pin number on the phone which is set but I don't know. What do other people have in the timeout options for 12070 UK V3?

Thanks

Lou

BenzinNZ · Apr 23, 2012

With my Nokia Lumia (RM-809) I can't seem to flash anything. It goes into recovery mode... then just constantly times out. Any ideas?

Timeout. Can't change the mode.
Nokia.Wezen.Product.OperatingMode.WezenModeException: Timeout. Can't change the mode.
at Nokia.Wezen.Product.OperatingMode.WezenMode.WaitModeChange(WindowsPhone7ProductOperatingMode mode)
at Nokia.Wezen.Product.OperatingMode.WezenMode.SetMode(WindowsPhone7ProductOperatingMode mode)
at Nokia.Wezen.Product.Programming.FirmwareUpdate.WezenFirmwareUpdate.Refurbish()
at Nokia.CareSuite.PlugIns.WezenRefurbish.RefurbishDialog.RefurbishDialogModel.Refurbish()

Thanks!

Luciano123 · Apr 23, 2012

BenzinNZ said:
With my Nokia Lumia (RM-809) I can't seem to flash anything. It goes into recovery mode... then just constantly times out. Any ideas?

Timeout. Can't change the mode.
Nokia.Wezen.Product.OperatingMode.WezenModeException: Timeout. Can't change the mode.
at Nokia.Wezen.Product.OperatingMode.WezenMode.WaitModeChange(WindowsPhone7ProductOperatingMode mode)
at Nokia.Wezen.Product.OperatingMode.WezenMode.SetMode(WindowsPhone7ProductOperatingMode mode)
at Nokia.Wezen.Product.Programming.FirmwareUpdate.WezenFirmwareUpdate.Refurbish()
at Nokia.CareSuite.PlugIns.WezenRefurbish.RefurbishDialog.RefurbishDialogModel.Refurbish()

Thanks!

Hi,

One thing I did read elsewhere is that if you are reflashing the same firmware but say to another country variant/retail/carrier etc. it will fail. It needs to be rolled back to an earlier firmware version and then forward again to what you want on the newer firmware. I don't know if thats what you are doing.

Regards

Lou

How to Debrand Nokia Lumia 710

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