[Q] Aw Carp, someone else needs help!

Zimmle · Apr 19, 2012

Sorry, I know there's a million threads on xda for people requesting help so I hope someone can help me.

I don't know why but my phone won't mount it's storage. When I try to flash a .zip through CWM, the phone just states it can't mount /sdcard/. When I power the phone on, and I plug it into my PC, the PC says it doesn't recognize the device. Trying to boot the phone into RSD mode makes it semi-recognizable, but is only recognized as a composite device, and I am nervous about flashing back to stock. I haven't tried fastboot and the only time I mess with it is to unlock my photon again.

If anyone has some sage advice, I would be more than grateful for it. Thank you!

tony442 · Apr 19, 2012

What rom are you running? and were you able to mount before a possible flash or update? need more info first before assistance can be given

Zimmle · Apr 19, 2012

Oh sorry, I forgot! I'm Running MIUI build MIUI.us_sunfire_v4_2.3.30. and I was able to mount without any incident at all. In fact, I didn't even notice it until just recently, because post-flash of MIUI I was still able to use my usb storage without a hitch. And I was able to flash before.

tony442 · Apr 19, 2012

ok so are you referring to the internal sd/external/both? if external try testing the card in a stand alone reader to see if it could possibly be corrupt

Zimmle · Apr 19, 2012

The SD card is definitely okay, and I experience the issue with the SD card in the phone and out. In fact, I don't usually have one in my Photon because of the internal storage.

tony442 · Apr 19, 2012

so external sd then? are you able to see the internal sd? if so try flashing a nandroid back up through the internal and see if you regain connectivity

Zimmle · Apr 20, 2012

Hey, I hadn't, unfortunately, had more time to troubleshoot my phone. But I basically was unable to restore from a backup because it was saying /sdcard directory does not exist. I was, strangely enough, able to reinstall the drivers from my PC and RSD back to stock 198_6. However, I still get an error message that my device has malfunctioned when I plug into PC, and just to test, trying to do an "apply update.zip via sd card" in the stock recovery 3e just gives me the same message.../sdcard directory does not exist.

CCallahan · Apr 20, 2012

Zimmle said:
Hey, I hadn't, unfortunately, had more time to troubleshoot my phone. But I basically was unable to restore from a backup because it was saying /sdcard directory does not exist. I was, strangely enough, able to reinstall the drivers from my PC and RSD back to stock 198_6. However, I still get an error message that my device has malfunctioned when I plug into PC, and just to test, trying to do an "apply update.zip via sd card" in the stock recovery 3e just gives me the same message.../sdcard directory does not exist.

Sorry if this is too obvious a question but does the /sdcard directory exist? Can you navigate to it with a file explorer and open it? Does it look like the structure is intact?

Zimmle · Apr 21, 2012

CCallahan said:
Sorry if this is too obvious a question but does the /sdcard directory exist? Can you navigate to it with a file explorer and open it? Does it look like the structure is intact?

Ah, as strangely enough, I can. I can even navigate to /mnt/sdcard and /mnt/sdcard-ext. So there's a /sdcard directory and the previous two. in the /mnt directory there are /usbdisk1.0-7 files as well. Not sure if that helps, though...

Zimmle · Apr 25, 2012

Woo! Information bump! So I've been fiddling with my photon and from what I can tell, I get the same issue on 3 PCs(2 at home and 1 at work) where windows states the device has malfunctioned. I don't think it's a driver issue because it's happened multiple times on different PCs, and I know one of them definitely works.. I can definitely navigate to the /sdcard but my PC and phone recovery won't find it. Is there a way I can force the phone to mount it via fastboot? I will literally do ANYTHING to get my phone's internal storage to be read and any help would be mega appreciated!

hellot1M · Apr 26, 2012

Weren't people having issues when downgrading from a 198_7 base rom to stock 198_6. You have done a lot of fiddling around that you may have done something by accident and not have even noticed. Btw I believe anything ics based has to have 198_7 as the phones primary. Could be wrong.

That could have been the start of your problem from the beginning

rexxxgg · Apr 27, 2012

just want to throw in my two cents. when I was haveing a problem with usb I couldnt mount it in cwm. Once i switched to twrp recovery i was able to mount just fine.

Zimmle · Apr 28, 2012

To everyone in this thread, THANK YOU! You guys are what make the xda community awesome. And apparently, I got it all figured out. Not sure what I did, but now the computer is recognizing the phone and so are all my other computers.

Still eternally grateful, though, to everyone in this thread.

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[Q] Aw Carp, someone else needs help!

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