HTC Bootloader and Warranty an on-line conversation

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f4flake

Senior Member
Jan 6, 2009
227
102
Hardware modding in computing has always burned you warranty. Software modding never has.

All I've suggested is that HTC need to offer clarity, not flirt with the possibility of voiding your warranty.

There have been some odd responses to this thread about cats and death, so just to make it clear, I haven't unlocked my bootloader. I'm not whinging after the fact.

But I tell you, if I had, I'd be straight into HTC this morning demanding a complete refund.
 
Nubzori

Nubzori

Senior Member
Apr 25, 2011
1,089
188
Wait a minute, hypotechnically my screen brakes, I have unlocked bootloader, I will relock it and flash stock RUU and return my device? HTC will say you have relocked bootloader and thats why screen broke is not covered by warranty?? My god I must reinforce my pouch!
 
Goku80

Goku80

Senior Member
Mar 18, 2012
10,010
6,782
Within the Matrix
Kinda had my doubts about the phone since when i first got it and tried to root. When finding out how the rooting process was i froze. I was like "what the hell". No cf-root, no odin i was like what to do. So i waited for this super s-off exploit and still our great devs are working on it. But the flashaholic in me got the better of me and i unlocked. Now i know the risk of the warranty but i still went ahead and done it.

So what i am trying to say here is people that we know the risk we take when we unlock it. No one is holding a gun to your head and saying that you have to unlock your phone through the site. HTC should state clearly what is voided when you unlock it. It does not give clear indication what is covered by warranty and what not. As a customer i understand most of the points in this thread but i can see the point of HTC as a business and needed to cover their backs as well with all this unlocking situation.

Probably the best thing to do is go either down Sammy route that they did with the S2 or just give the choice to the consumer on what they want to do with their handsets and state what the warranty covers and how.

But as someone else said..As much as i love my One X and will serve me greatly my next phone will be back to Sammy.
 
F

f4flake

Senior Member
Jan 6, 2009
227
102
I have just spoken to Orange, my provider and insisted that they send me assurance in writing regarding my warranty, else change my phone.

I am a small business customer so they have insisted I have a warranty, regardless of unlocking my bootloader, with them for 2 years.
 
3

3axis

Member
Jan 16, 2012
20
0
I have been reading these type of posts with interest. I have a HD2 from Vodafone. I have left Vodafone for PAYG, I can have same minutes/data and buy new unbranded phone and save money (blatant plug: giffgaff).

Anyway I intend to buy a new unbranded phone. I am waiting to see what the specs are for the S3 but "was" interested in the OneX.

When I got the HD2 it had WinMo6.5 which was awful. The only solution was XDA and Android. The phone has never been fully right and I have had issues along the way but WinMo was useless and unusable. The only way was modding!

Having modded, I want to continue for the good benefits of Cyanogenmod and AOKP over stock ROMs. I never want to have anything to do with a branded ROM again.

I agree that the specific fault should be rectified (e.g. hardware buttons etc).

This attitude from HTC worries me. The software should not invalidate a hardware warranty.

I am not sure how samsung differs and what the policy will be for the S3 but I am now forced to wait to find out.
 
Goku80

Goku80

Senior Member
Mar 18, 2012
10,010
6,782
Within the Matrix
3axis said:
I have been reading these type of posts with interest. I have a HD2 from Vodafone. I have left Vodafone for PAYG, I can have same minutes/data and buy new unbranded phone and save money (blatant plug: giffgaff).

Anyway I intend to buy a new unbranded phone. I am waiting to see what the specs are for the S3 but "was" interested in the OneX.

When I got the HD2 it had WinMo6.5 which was awful. The only solution was XDA and Android. The phone has never been fully right and I have had issues along the way but WinMo was useless and unusable. The only way was modding!

Having modded, I want to continue for the good benefits of Cyanogenmod and AOKP over stock ROMs. I never want to have anything to do with a branded ROM again.

I agree that the specific fault should be rectified (e.g. hardware buttons etc).

This attitude from HTC worries me. The software should not invalidate a hardware warranty.

I am not sure how samsung differs and what the policy will be for the S3 but I am now forced to wait to find out.
Click to expand...
Click to collapse

probably unlock bootloader and easier to root but still with the same warning that if you use custom firmware your warranty will be voided..but the thing about samsung is and going by what i had with my old s2 is that you can easily reset the binary count and flash an official stock rom and they would not know you messed with your phone and warranty is still intact. so if the s3 is like that i would suggest going for that phone over the One x
 
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J

JSLEnterprises

Senior Member
Apr 26, 2011
1,349
1,360
Buenos Aires
Nubzori said:
Wait a minute, hypotechnically my screen brakes, I have unlocked bootloader, I will relock it and flash stock RUU and return my device? HTC will say you have relocked bootloader and thats why screen broke is not covered by warranty?? My god I must reinforce my pouch!
Click to expand...
Click to collapse

If you flash anything with the unlocked bootloader you'll have a "tampered" in grey above "unlocked" at the top of the bootloader.

Even if you reflash the bootloader itself, the flag is set and it will still say "tampered".
 
W

wintermute000

Senior Member
Jul 13, 2010
1,607
172
I got a no questions asked replacement with allphones in Australia with a relocked bootloader

Sent from my GT-P6800 using Tapatalk 2
 
BarryH_GEG

BarryH_GEG

Senior Member
Jan 16, 2009
10,197
5,142
Spokane, Washington
Like every other issue thread on this forum, there are multiples going at the same time. This is from the other thread...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Da: Returns [mailto:Returns@clove.co.uk]
Inviato: mercoledì 2 maggio 2012 16:59
A: xxxxx xxxxxxxx
Oggetto: RE: Clove Return (RM120410473F)

Paolo

We are contacting you concerning the HTC One X which you returned to us due to there being a yellow tint on the display. As you are aware we sent the handset to the HTC service centre as it was not possible to have it classed as a DOA (dead on arrival), due to the bootloader being unlocked and illegal software having been installed. The HTC service has confirmed that illegal software has been installed on the handset at some time by yourself resulting in the warranty being invalidated. Simply unlocking and relocking the bootloader would not have invalidated the warranty.
Due to illegal software being installed on the handset while it was in your possession HTC has issued a quotation for the replacement of the mainboard. The total of the quotation for the repair is £199.81 and we will need to charge an additional £24 for the return of the handset to your Italian address by International Signed post. This provides a total repair and return cost of £223.81.

It is possible for the handset to be returned to you without it being repaired. The HTC service centre charge £23.70 for the handset to be released and returned to us. Like with the repair quotation we will need to charge £24 for the handset to be returned to you. This means that the total to return the handset to you without it being repaired is £47.70.


Regards

Sales Team

Clove Technology

TEL: +44 (0)1202 552936
FAX: +44 (0)1202 552937

Email: sales@clove.co.uk
Website: www.clove.co.uk

http://xdaforums.com/showthread.php?t=1631466

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Assuming this is the uninformly enforced policy, unlocking your bootloader isn't what invalidates your warranty, it's flashing other ROMs.

There's two imbedded conversations going on here.

1) People's view toward HTC taking a harder line than they have previously.

2) HTC using the word "may" in T&C that everyone using HTCdev agrees to when unlocking their bootloader.

As for item one, yes, it appears HTC's taking a less friendly stance toward third party development. Asus, Motorola, and now HTC are taking the same stance. Others like Samsung and LG could maintain existing policies or move to something tougher to save on warranty repairs. Regardless, if HTC's newly declared position holds, the choice is yours as whether you continue to remain a customer.

As for item two, having nothing to do with HTC, before you accept the terms of any agreement, the burden is on you to understand the ramifications of what you're agreeing to. If you had to accept something this burdensome simply to use the phone, you could cry foul play. But unlocking the bootloader is a choice, not a need. HTC can make the agreement as one-sided as they like, your acceptance of it binds you to it. Warranty rights vary by country but accepting an undefined "may" here in the U.S. is pretty much like bending over. And a judge will focus not on what "may" should mean, but why you accepted it if it wasn't clear to you.

I'm by no means defending HTC's apparent new position, but screaming like Chinese tree monkeys isn't going to change it or invalidate agreements people entered in to on HTCdev.
 
ninja.rogue

ninja.rogue

Senior Member
Oct 12, 2007
565
9
Modena
Being the OP of the other thread, let me reply briefly.
I am not arguing against HTC, I bought the phone from Clove.
Nonwithstanding what HTC will be responsible for, or which caveat they might have included in the general clauses of htcdev.com website, the applicable law here is the EU directive about consumers' rights vs companies.
If there is a faulty product, the seller MUST comply with the law and have it repaired UNLESS THE SELLER PROVES that it was buyer's responsability.
And no proof has been made that I caused a yellow spot on the phone.
Not a general yellow tint but a specific, 5 mm yellow spot....
How come a yellow spot may be the outcome of unlocking a bootloader or flashing a custom rom, this is something that Clove has to explain.
As far as HTC is concerned, its unclear wording speaks for itself.....
 
F

f4flake

Senior Member
Jan 6, 2009
227
102
I'd also like to point out that "illegal software" has no basis in law, it is a frivolous distinction being made by HTC in an attempt to cow their customers.
 
F

f4flake

Senior Member
Jan 6, 2009
227
102
BarryH_GEG said:
I'm by no means defending HTC's apparent new position, but screaming like Chinese tree monkeys isn't going to change it or invalidate agreements people entered in to on HTCdev.
Click to expand...
Click to collapse

this is pretty rude fella.

I don't believe anyone has behaved with anything other than decorum in relation to this matter.
 
A

abc27

Senior Member
Apr 16, 2010
783
137
BarryH_GEG said:
2) HTC using the word "may" in T&C that everyone using HTCdev agrees to when unlocking their bootloader.

As for item two, having nothing to do with HTC, before you accept the terms of any agreement, the burden is on you to understand the ramifications of what you're agreeing to. If you had to accept something this burdensome simply to use the phone, you could cry foul play. But unlocking the bootloader is a choice, not a need. HTC can make the agreement as one-sided as they like, your acceptance of it binds you to it. Warranty rights vary by country but accepting an undefined "may" here in the U.S. is pretty much like bending over. And a judge will focus not on what "may" should mean, but why you accepted it if it wasn't clear to you.

I'm by no means defending HTC's apparent new position, but screaming like Chinese tree monkeys isn't going to change it or invalidate agreements people entered in to on HTCdev.
Click to expand...
Click to collapse
What you're ignoring is that HTCDev and its "Agreements" don't mean anything over here in Europe.

i bought product X from shop Y. If the speaker suddenly stopped working and it's within six months of the purchase date and the shop cannot prove that I caused the fault to occur, shop Y must replace/repair the phone or refund me. After six months but within two years, I have to prove that I did not cause the fault. Either way, if there is a hardware problem and I didn't cause it i'm entitled to redress. Even if HTC were to sell a phone without a limited warranty, my statutory rights would remain unaffected.

I'm astounded at the number of people just agreeing with HTC and allowing them to step all over consumers like this.
 
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Andy

Andy

Retired Forum Moderator
Jan 21, 2008
4,134
5,351
UK
Samsung Galaxy S21 Ultra
abc27 said:
What you're ignoring is that HTCDev and its "Agreements" don't mean anything over here in Europe.

i bought product X from shop Y. If the speaker suddenly stopped working and it's within six months of the purchase date and the shop cannot prove that I caused the fault to occur, shop Y must replace/repair the phone or refund me. After six months but within two years, I have to prove that I did not cause the fault. Either way, if there is a hardware problem and I didn't cause it i'm entitled to redress. Even if HTC were to sell a phone without a limited warranty, my statutory rights would remain unaffected.

I'm astounded at the number of people just agreeing with HTC and allowing them to step all over consumers like this.
Click to expand...
Click to collapse
While what you posted is true, in the UK anyway(Sale of Goods Act). There is an important distinction to be made.
HTC do not sell handsets, they manufacture them, and other parties sell them.
Even HTC's "Shop" is not operated by HTC.

So the issue is with the retailer, and the retailer will need to prove it, not HTC.
HTC can refuse a repair under warranty terms as they reserved that right when you unlock the bootloader.

I wholeheartedly agree that with proven manufacturing defects (i.e Screen Flickering) units should be repaired without issue, as this would fall outside the warranty and that would form part of a quality guarantee (free from defects & quality of materials).
 
A

abc27

Senior Member
Apr 16, 2010
783
137
Well yes, but the thing is that most retailers just parrot HTC and "channel their spirit" so to speak.
 
F

funhuji

Member
Apr 26, 2011
5
0
Oh great, I looked up this forum to find reassurance to get the One X and now this... :(

Regarding the discussion that is going on:

I feel the main irritant is simple: Should HTC honour the warranty in cases in which hardware is faulty even if only the software was fumbled with?

HTCs approach seems to be like this: The hardware will be repaired for free, but additionally they will also exchange the motherboard on principle and since that is not covered by warranty they will also charge postage.

That's bull****. Even if you don't want them to change it, even if it is not necessary to change it, they will AND charge you a hefty sum + postage, effectively circumventing their obligation to repair under warranty a hardware fault (like not working hardware buttons).

And that's borderline illegal*. It's definitely bad policy. So until there is this s-off thing or a court ruling, I won't buy the HOX after all... :(

*edit: borderline illegal in the EU - Taiwanese laws probably differ...
 
Last edited:
A

abc27

Senior Member
Apr 16, 2010
783
137
funhuji said:
Oh great, I looked up this forum to find reassurance to get the One X and now this... :(

Regarding the discussion that is going on:

I feel the main irritant is simple: Should HTC honour the warranty in cases in which hardware is faulty even if only the software was fumbled with?

HTCs approach seems to be like this: The hardware will be repaired for free, but additionally they will also exchange the motherboard on principle and since that is not covered by warranty they will also charge postage.

That's bull****. Even if you don't want them to change it, even if it is not necessary to change it, they will AND charge you a hefty sum + postage, effectively circumventing their obligation to repair under warranty a hardware fault (like not working hardware buttons).

And that's borderline illegal. It's definitely bad policy. So until there is this s-off thing or a court ruling, I won't buy the HOX after all... :(
Click to expand...
Click to collapse
I don't think HTC actually do that. If you relock your bootloader and are running a stock ROM I don't see what reason they'd have to change your motherboard.
 
Andy

Andy

Retired Forum Moderator
Jan 21, 2008
4,134
5,351
UK
Samsung Galaxy S21 Ultra
abc27 said:
Well yes, but the thing is that most retailers just parrot HTC and "channel their spirit" so to speak.
Click to expand...
Click to collapse

I agree, and if the proof the retailer needs to defend in cases of a repair comes from HTC, then whomever unlocked their bootloaders (including me) are out of luck. This is what people need to be aware of when making the decision whether or not to use HTCDev and unlock.
 
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    f4flake
    I am currently in conversation with HTC about the warranty.

    Here's part 1.


    Customer Chat
    Chat Transcript
    Please wait while we find an agent to assist you...
    You have been connected to Ryan B.
    Ryan B: Hi Paul, thank you for contacting HTC Support. How may I help you today?
    F4flake: I've recently become the owner of a HTC one x
    F4flake: the boot loader is locked and as such I am unable to perform any administrative tasks with the software
    F4flake: I wish to be able to gain root access as the device is mine.
    F4flake: there is a way of doing this of course but in order to do so I must unlock my bootloader
    F4flake: there is an official process to do so over at HTCdev.com
    F4flake: HOWEVER
    F4flake: as part of the process it suggests that unlocking the bootloader MAY invalidate my warrentee
    F4flake: As such I must seek clarification as
    F4flake: 1. The phone is mine, I purchased hardware, nowhere was there an agreement where I said I would not excercise a fundamental administrative right over the software
    F4flake: 2 In the UK a provider cannot simply wash their hands of responsibility from their product.
    F4flake: 3. The wording is extremely non-specific
    F4flake: your turn
    F4flake: are you still there?
    Ryan B: We will not wash our hands of the customer just because they have rooted their phone, if the customer bricks the phone we can not cover this under warranty as this was not a manufacture issue.
    F4flake: then under what circumstances is the warranty void?
    Ryan B: But if the customer has rooted their device we can un-root the phone but this will involve changing the motherboard in the phone and this will be a chargeable repair.
    F4flake: ok, do you want to call a supervisor? Only unrooting a linux installation does not, I can assure you, require replacing a motherboard
    F4flake: also my question remains unanswered. Under what specific circumstances is the warranty invalidated
    Ryan B: If the phone has illegal software, the motherboard needs to be changed.
    Ryan B: Please note that if our engineers determine that the fault you are experiencing is caused by physical damage, wear and tear or illegal software, it will not be covered by warranty. The repair will be chargeable and we will send you a quote. Should you not wish to pay that quote, there will be an approximate £25 diagnosis, shipping & handling fee to have the device returned to you and not repaired.

    Liquid-damaged devices are returned immediately, unrepaired and without charge as they are beyond economic repair.
    F4flake: how are you defining illegal? and in what way does a motherboard need changing when it can be simply flashed with the correct software?
    F4flake: also, I don't have a problem, I'm simply seeking clarification of the rather vague statement at htcdev
    F4flake: can I see a copy of anything that could possibly mean I could in any way load illegal software on my phone? I'm fairly intrigued by this possibility
    Ryan B: Illegal as in the sense of someone taking a ROM and customizing it without consent. Regarding the motherboard replacement, this is what HTC have to do as the security will be turned off on the phone displaying that the phone has been tampered with.
    F4flake: well on the second point, if the security on a phone is removed, are we talking about an unlocked bootloader or a security flag referred to as s-on or s-off?
    Ryan B: That's correct.
    F4flake: because once again NEITHER would require replacing a mainboard
    F4flake: and what's correct? the first example or the second?
    F4flake: the bootloader is not the security flag
    F4flake: also, what do you mean by illegally customizing a ROM? Android is open source
    F4flake: what part of android would be being illegally customized?
    F4flake: Sorry, are you still with me?
    Ryan B: You need to S-Off the phone which involves unlocking the bootloader and this will void the warranty. The ROM can be customized by many users and we do not support this.
    F4flake: sorry, in order to install a different rom you don't need to s-off your phone.
    F4flake: you would need to unlock your bootloader
    F4flake: you may not support people making their own ROM but is that actually illegal?
    F4flake: have you taken it to court somewhere?
    F4flake: look I'm just looking for clarification as to what remains and what doesn't remain of my warranty if I unlock my bootloader.
    Ryan B: No but we just say illegal but in the office we say custom software.
    F4flake: while I'm sure it isn't a conversation you particularly want to have, unfortunately the HTC dev site is really non-specific
    F4flake: so when you say illegal you mean legal then?
    Ryan B: I understand.
    F4flake: only I'm all for nuance, and "custom software" isn't lost on me
    F4flake: so shall we get back to the crux
    F4flake: what part of the warranty is invalidated?
    Ryan B: No Head Office have told us to say illegal as if any stock ROM is tampered with it's not supported by us.
    F4flake: why am I unable to have root access, just as I do with the laptop I've purchased
    Ryan B: You are allowed but we do not support this and the whole warranty will be void.
    F4flake: ok but head office may have said it, but if it is unprosecuted and unlegislated, then seriously. it's a fairly frivoulous phrase to throw around
    F4flake: hang on, if I unlock the bootloader the whole warranty is void?
    Ryan B: That is correct as the phone has been tampered with.
    F4flake: even though you provide the tool to do it officially?
    F4flake: only the htcdev site says it "may" void the warranty. surely it'd be simpler if it simply stated that it absolutely would invalidate all your warranty?
    Ryan B: It is there for the customers own use we do not promote rooting devices.
    F4flake: also, I think you'll find it's not legal in the UK
    F4flake: So let me get this straight and I'll leave you alone I promise.
    F4flake: the act of using the htcdev official bootloader unlock function entirely invalidates your warranty?
    Ryan B: Only if the bootloader is unlocked.
    F4flake: Ok, I know I said I was well up for nuance, but is there a distinction I'm missing there?
    F4flake: I was expecting a yes or no answer
    Ryan B: No there isn't.
    F4flake: Sorry Ryan, can you explain, only your answers appear to be somewhat ambiguous
    F4flake: If the bootloader is unlocked, is the warranty void?
    Ryan B: One moment please i am getting someone who can help you further.
    F4flake: thank you ryan
    View
    21
    F
    f4flake
    part 2.

    Luke: Hi, Paul
    F4flake: Hi luke
    F4flake: Are you reading through or should I go from the top?
    Luke: Just need a moment to read through this chat log, I understand you are not happy that unlocking the bootloader of your device voids your warranty, is that right?
    F4flake: No, not as such.
    F4flake: I'm seeking clarification as to what "may" void your warranty means.
    Luke: Unlocking the bootloader of your device will remove the warranty.
    F4flake: Ok, should that not be reflected at HTC dev?
    Luke: The main reason for this is due to the fact you can perform administrative tasks on the phone, for example over clocking. This can be done. We cannot condone that this will be in warranty as any damages that may occur in the future may have been caused by you performing one of these actions.
    Luke: The HTC dev site is there for developers
    F4flake: Of course it is, but the developers will shortly not be there for HTC
    Luke: What do you mean?
    F4flake: So let me get this straight, The act of unlocking the bootloader voids warranty in its entirety?
    Luke: Yes
    Luke: All repairs will be chargeable
    F4flake: Then I guess I will have to return my handset, inform my twitter followers and post the entire conversation on xda.
    F4flake: I imagine there are a whole bunch of users world wide who will be interested to know they can no longer look to HTC for their purchases.
    F4flake: Thank you for your clarification.
    F4flake: I believe that's everything I need to know. Thank you for your time.
    Luke: Thank you for your time Paul. I am sorry to hear that you are unhappy that opening the bootloader of your device will void your warranty.
    Luke: I apologise I could be of no further assistance to you.
    Luke: Is there anything else I can help you with today?
    F4flake: Not yet, I will shortly be questioning the legality of that statement with my friendly neighbourhood consumer rights person. As I don't believe it will stand up under UK law, Has anyone tested it yet?
    Luke: I wouldn't know that Paul.
    Luke: Thanks for chatting with me today, Paul. To end our conversation, please click End Session. You’ll be invited to take a short survey which I’d be grateful if you took a moment to complete. Enjoy the rest of your day!
    F4flake: cheers.
    View
    4
    Z
    zvieratko
    andyharney said:
    I agree, and if the proof the retailer needs to defend in cases of a repair comes from HTC, then whomever unlocked their bootloaders (including me) are out of luck. This is what people need to be aware of when making the decision whether or not to use HTCDev and unlock.
    Click to expand...
    Click to collapse

    You must clearly work for HTC.

    Unlocking a bootloader does NOT void warranty under EU law. It can't. It won't.
    Even if you sign it - it doesn't apply because you can't waiver your right as a consumer under any circumstances.
    Whether HTC service center accepts the repair from the seller - I couldn't care less, let them go bankrupt when people stop selling and buying their phones.

    The first thing I did to my phone was unlock via htcdev, root and install a custom ROM. That's what I do with most handsets and all my computers.
    I noticed htcdev terms saying it "may" void my warranty, and I'm cool with that because I know it won't (because I won't use the software to destroy the hardware, messing with voltages etc. -is that even possible?).

    Law is very clear in this case, whatever defect you want repair under warranty has to be repair free of charge unless YOU CAUSED IT. This can't be limited in any way, under any agreement.
    Your analogies with us jumping off the cliff are just utter nonsense.

    Stop making a fool of yourself, we get it - you love HTC because (you work there|get paid by them|hope to get paid by them|I being blackmailed), but please stop spreading FUD.
    View
    4
    Andy
    Andy
    I understand both sides of the argument here. But I side with HTC.
    If you agreed to the fact that you "may" lose your warranty, then consider your warranty gone.
    Users need to know & completely understand the risks of modifying their handsets, either soft or hardware.

    One hypothetical question.

    You have a brand new 32" LCD TV, on the back cover a few screws is a sticker that reads "Warranty Void if Removed", you remove the stickers and unscrew & remove the back. You have a look at the innards and replace the back & screws. 3 months later you develop a display issue.

    You call the store you purchased it off and arrange an authorised repair. The repair shop takes a look at the screws and the lack of "Warranty Void if Removed" stickers. They refuse a warranty repair.
    Click to expand...
    Click to collapse

    Now, yes there are differences but the gist is the same.
    You agreed to do something that may invalidate your warranty. Consider it gone.

    FYI. I have unlocked my handset through HTCDev. And the 32" LCD TV was my mums, I was 14.
    View
    4
    Try4Ce
    Try4Ce
    I am pretty much shocked.

    1. HTC Dev states CLEARLY a "MAY VOID", not "WILL VOID". This is major.

    2. Android stands for customizing and modding. Why do you think most Android phones are successful? Why do you think the Galaxy Nexus is so popular worldwide? Why do you think the Android OS slowly becomes the number one mobile OS in the world? Because you actually can do something with your phone instead of being held in a golden cage where the manufacturer tells you what to do with your effin expensive gadget.

    3. HTC should really consider their sights on unlocking and rooting. Most manufacturers do give you the option freely without voiding the whole warranty. I wont just look away because HTC tells me "Too bad bro, thats how we roll!". There are enough other devices from many other good manufacturers (Google, Samsung, Huawei, Sony), where your warranty isnt completely voided if you root your device.

    4. It's ridiculous to say "you can overclock your cpu with a rooted and unlocked device". First off, you need a custom kernel for that. Just an unlock and root doesnt count. Most people root to get more out of the system. I actually never overclocked my devices except for my already years old Motorola Milestone. All the other devices were kept at stock speeds. And for Tegra 3 1,5Ghz, I guess its totally not needed anymore to overclock, maybe underclock for better power management and less heat generation.

    5. Android is open source, and therefore, we should be able to mod and root it to get the most out of our mobile experience with this amazing OS. Since its open source, Manufacturers shouldn't be able or shouldn't even think about telling us how to use their goddamn phones software wise (if it stays within the same mobile system). If they want otherwise, go develop your own damn mobile OS you can control. Nobody forces you to use Googles software.

    6. As already said, this could become difficult for HTC to stand up in court, if it should come this far some day. They shouldn't be able to hide behind the fact of rooting and unlocking when there are obvious manufacturing issues or problems. What do have yellow display spots, broken cameras, faulty wlan modules, cracking cases, rattling vibration motors or screen distortions on pressure for example have to do with an unlocked bootloader or a rooted android system? I can understand the argument about a damaged chipset/cpu due to overclocking, but the rest?

    If HTC sticks to that policy, the HTC One X will be the last HTC device for me and go back to Samsung (or maybe I will try out the next Nexus Device). I love my One X and all, but with manufacturer-issues like that and all that legal/illegal **** it got me thinking.
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