HTC distributor in UAE, SIT distribution is the worst in customer care for HTC and spoiling their name here. I have sent my device for screen creaking and power button lost its click and stuck problems. They sent me back after 4 days just reflashing the ROM without doing ANYTHING else.
Planning to go to them in person next week. Let me see what they answer me.
Sent from my HTC One X using xda app-developers app
Just to update, I got my HOX back with a new digitizer/LCD and the dead spot is of course gone. No problems with warranty due to relocked bootloader at all. However it came back with the wifi fault which I didn't previously have. They have offered to repair it but I'm either going to live with it or fix it myself as I don't want to be without my phone for another week.
Overall I'm very happy with HTC's customer service.
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