I have helped a handful of people from around the world on XDA to obtain codes successfully using the chat URL below and using a genuine HTC HD7 IMEI code created with my IMEI generator tool. With the advantage of a genuine IMEI code Microsoft have no reason to say no!
- You have a Windows Live account (you will need this for Windows Phone anyway)
- You have downloaded my IMEI generator from here (mirror), run it, and hit generate for your code!
- You have an ice cold beer to hand for celebratory purposes
2.) You will be asked for a few details before an agent connects and starts to chat including phone model. As far as Microsoft are concerned, you own a HTC HD7 and can't access the Marketplace or use emails. I recommend not being too 'tech-savvy' to aid your case as the helpless (Microsoft) customer and remember, you ARE the customer and they are there to help you
3.) Soon an agent will respond and They will ask you for a few more details such as network operator and for the IMEI code of the handset. Make sure you have the IMEI from my generator to hand. See the conversation from when I activated my first Windows Phone below for reference. This was also using a code made by my generator
4.) Crack that beer open as the Microsoft agent replies with your Windows Phone Activation Code
Here is the chat conversation from when I obtained my code. I play Emeth, a helpless, innocent customer, devastated by my second-hand HD7 which will not let me use Live Services. I am being attended to by the very helpful 'Bill G' at Microsoft:
You are now chatting with 'Bill G.'.
Bill G.:Hello , my name is Bill G. with Microsoft Support. Please give me a few moments as I review the information you've submitted.
(Before the chat started I filled out a form with a brief description of my issue where I stated my HD7 cannot access the marketplace)
Bill G.:Thank you for waiting, Emeth. How are you today? I can immediately give you the activation code you need.
(Really? That easy?)
Emeth:I'm great thanks. Thank you, that would be very helpful
Bill G.:Sure! I just need a few info about the phone: the mobile operator and the IMEI, please. (You can see the IMEI by typing *#06#).
Emeth:I am using my old Vodafone SIM (this did not come with the phone) but I do not have the phone with me. I have a product code on the receipt, may this be it? 352811042776595
(Of course this is it. I just pasted it from my keygen)
Bill G.:Thank you Jeff. Your activation code is: DOWNL-OADMY-KEYGE-NANDG-ETURS. I suggest you to keep it for the future.
(Bingo. Thank you Bill)
Bill G.:Is there anything else I can assist you with today?
Emeth:That's great, thank you very much for your help.
Bill G.:Sure. Thanks to you, Emeth. To end your chat session please click the
Chat session has been ended bythe agent.
Hope this helps!