Originally Posted by drumz0rz
Is it possible / advisable to remove the "Verizon Remote Diagnosis" tool? I think that's what's triggering the OTA update. I see it running every now and then. I'd feel more comfortable with it off my phone.
The tool cannot be used without a security key tech support provides when activated.
As a tech agent for big red, I've only used it a couple times when customers have no clue how to use their phones. In those instances, its a pricesless tool!
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