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TEP change in March 2014

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By flight01, Senior Member on 8th January 2014, 12:14 AM
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Has anyone else received a letter from sprint about the changes yet?

The biggest changes are 1. A $25 fee for any repairs or trips to the store. You get two free trips a year. 2. A huge update to the terms and conditions.

Is this cancelation worthy with no etf?

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8th January 2014, 12:47 AM |#2  
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Ya, I received mine on Saturday. Im already on the fence with Sprint so Im taking these changes in to consideration.

It'll be nice to see what others think about it.
8th January 2014, 12:55 AM |#3  
adelmundo's Avatar
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Flag San Ramon, CA
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Interesting. Thinking about going to T-Mo, should have the S5 available by March if you want to ETF due to these changes.
9th January 2014, 02:00 PM |#4  
guisar's Avatar
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Apologies for my ignorance but would this just obviate the etf? Anyone know how the device charges would be handled.
10th January 2014, 06:35 AM |#5  
ArchangelRenzoku's Avatar
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I'm so glad I just got my replacement. I cancelled after paying the deductible. It sucks that if your screen is cracked whatsoever, the warranty for any other possible repairs is void. My digitizer wasn't even affected and I went in for issues with Samsung Knox not showing up and stuff. And now hearing this just made me realize what a crappy deal it has been before and how it's about to get a whole lot worse. When dealing with Sprint, you're better off with Best Buy's protection program instead. If I get on someone's Framily plan, that's where I'll be doing my upgrades from now on once the new lineup of Triband phones is released.

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