I bought a Magic Sim Elite for my Samsung Note 3. I have two sims that are on the Bell network. My phone is unlocked. When I insert the Magic Sim I can see the app Dual Sim which does not seem to work and at the top of the screen I get an icon which is a circle with a line through it. This icon is for no network found I believe. I try to make a phone call but is says no network found. If I open the app I can see sim 1 and sim2. There is a star beside sim 1. If anyone has any information on this or can help I would greatly appreciate it. Thanks.