Originally Posted by byproxy
i'm having screen issues (phone keep face dialing even though screen is off). i think i need a replacement device. i'm with verizon.
i am rooted, have cwr installed, and have a debloated version of 12b installed.
do i need to go through the hassle of putting the phone back into its factory state before taking it in for replacement, or do they not really care about that anymore and i can just take it in as-is?
thanks for the info!
Just as @Kaherdin
said, to avoid any hassle with service reps, just reflash stock ROM and you should be good to go.
Can you perform a sensor test? Seems to me your proximity sensor might be an issue. It's somewhere in the hidden menu, not exactly sure where. Also, see if the problem persists after flashing back to stock.