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GT-N7100 screen replacement service and costs

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By ledrocnoc, Member on 4th February 2014, 11:30 PM
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A friend of mine dropped her GT-N7100 and the screen cracked. She bought the phone in the US and she is located in South America right now and asked if I could help.

Samsung US won't fix it saying it's not a US phone and they don't have the parts (the gorilla glass apparently isn't used on the US Note 2!). So they referred me to the UK Samsung support site. I contacted Samsung UK and their reply was that they don't do any out of warranty repairs and referred me to an outside vendor.

Anyone can recommend any alternatives in the US to get the screen replaced? I am looking for a full service shop... not really interested in buying the parts and spending any time taking it apart, it ain't my phone!. Using the US parts (i.e. the non gorilla glass would work as long as it is compatible with the phone).

Any idea what the price would be?


5th February 2014, 04:26 AM |#2  
sebtorres82's Avatar
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Flag Guayaquil
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I live in South America and my phone screen broked. Since there is not official support from Samsung I send the phone to repair in a third party repair shop.

They fix the phone in one week but it cost me $340.

Is expensive but I don't know other alternatives

Sent from my GT-N7100 using Tapatalk
5th February 2014, 02:05 PM |#3  
Junior Member
Thanks Meter: 1
Depends on whether only the glass is broken (in which case the touchscreen should be working).

In UK it is easy to get the whole LCD assembly replaced but it costs between 130 to 180 GBP. It is more difficult to find someone to just replace the glass. I got my glass replaced by a Plymouth company for 45 GBP. There website is I mailed the phone to them on Monday and got it back today (Wednesday) i.e. within 48 hours.

The quality of their work seems very good. That is why I thought I should post it here.

Sent from my GT-N7100 using xda app-developers app
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