I have tried selecting it multiple times and putting the file in different locations in hopes that would change something, but somehow Kies 3 is failing to select it or recognize it.
Keep in mind that I'm not getting any error messages or pop-up notifications whatsoever. Kies 3 simply doesn't respond to the folder I chose.
I have also tried uninstalling Kies 3, and re-installing it.
And yes, when I backed up my data, the backup was a success.
Any thoughts on how to fix it? Or other programs that might be able to read a Kies 3 backup file and do it for me? Thanks!