I've got an unknown phone which I rooted using the Kingo application. Now I want to try and create my own custom rom using a couple guides on here. But to do this, I need the stock rom of my phones manufacturer, right? Well, I went ahead and emailed their support, and this is what they said:
'We do not give out the stock rom for your phone to our customers, if you want it repaired send it to blablablabla'
Now I told them that my phone isn't broken, and that i'm just asking to get the stock rom since they didn't put it online. My question is as following:
Is my phone manufacturer required to give me their stock rom since Android is open source? (based on Linux & some java coding right?) Also, if they are, are they also required to give me the stock roms of phones I don't own when i request them?
English is not my native language, so please bear with me.
Thanks in advance for the replies!