Originally Posted by sack41
I have the same issue. I have not opened my watch. But when I asked them on facebook they stated that they advised people not to shower with it, because it is IP67 and not IP68. I didn't receive this notice from Omate. Now they say I have to wait for this service repair center, but why would I need to wait if I did not void the water warranty??
I am still waiting for any response of omate. Contacted via g+ and they said they would come back to me. After about 2 weeks i tried contacting again via g+ and some moderator said maybetry mailing laurent at his mail. Now about a week later still no response.
Guess they are still to busy with other things..
Well i still keep waiting but i think its not nice that some people are getting answers in a few days and i keep trying without getting any response except from the some people on g+.