So drop my note 3 from about one foot off the ground... lands solid face down... no case or screen protector... cracks the screen almost from corner to corner. Took out the warranty for once... happy I did that. So paid 175 and yay phone next day... no... not quite... 2 days later no updates. Call and the note 3 is on backorder and should have one in a week. I heard the note 3 was fragile.... but really? This is more of just a sharing of my experience than anything but I just hope they take it without caring that the knox flag is tripped.