Originally Posted by graydiggy
There are multiple posts in the general section.
Has anyone searched at all?
Sent from my SM-N9005 using XDA Premium 4 mobile app
I was having the same issue with the installation aborting at 27%. Below is everything I tried:
1- Phone was rooted with Kingo. Performed an un-root and tried again but still failed.
2- Restored the phone using the internal reset with the same results.
3- Restored the phone to factory settings using Kies did not work either....so.......
This morning I went to the AT&T store and as usual they were clueless as what to do. Some of them didn't even knew about the update so I ended up going to the Samsung Booth inside a Best Buy Store.
The girl looked and showed me that their system still doesn't show the AT&T kitkat update for the Note 3. Then she offered to perform a factory reset using their system.....after a few minutes I went home with the phone and downloaded and installed the update without a hitch.....go figure.
Everything is working fine and all my data is still there.