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Case-Mate tough case

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By Westylakey, Member on 5th April 2014, 08:44 PM
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Hi. All.
I recently bought the Case-Mate Tough Case for HTC One M8 2014 - Black.
It is a really nice case but the volume button sticks and volume up doesn't really work.
I don't know if mine is a one off faulty one. But I haven't seen any other comments about this. I will be returning this. But can't find any other similar cases in stock.
7th April 2014, 12:23 AM |#2  
faded03cobra's Avatar
Senior Member
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I love their cases. bought several in the past for other phones. I never had the issue your speaking of. I would return it and get a replacement. I just ordered the clear barely there.
7th April 2014, 07:47 PM |#3  
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They have these for $22 on ebay but its coming soon on casemate website. Where did you get yours from? I really like how it looks but dont want to buy defective ones of ebay

Sent from my HTC6525LVW using Tapatalk
7th April 2014, 08:41 PM |#4  
smooth703's Avatar
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Triangle, VA
Thanks Meter: 167
think i'll be returning mine also just noticed today that the volume up doesnt work that well.. hope i can find the box
8th April 2014, 06:08 PM |#5  
OP Member
Flag Bristol
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Bought mine from mobilefun. It is a really nice case as well! I might buy again when they rectify the problem.
10th April 2014, 06:34 PM |#6  
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Does anybody else own this case? If so do you have this problem?
I have emailed Case-Mate to see what they say because I did really like this case.
11th April 2014, 04:37 PM |#7  
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Flag Bristol
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Got a reply from Case-mate:


Dear Jason,

Thank you for your email.

I think this is the first message we’ve received about this. I’ve passed it to our manufacturing team to investigate and check the issue.

I’ll let you know when they get back to me.

Kind Regards,
Case-Mate EU Customer Support

So hopefully they will get to the bottom of it.
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