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[Q] Problem with video camera effects on Alcatel OT 6030X - help please?

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By alexqtk, Junior Member on 11th April 2014, 08:00 AM
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Hi there,

I really hope I posted in the right section, as I'm new to this place and, even though I read some of the guidelines around, I'm still not sure. Anyway, I have a problem with my phone, an Alcateo OT 6030X (which is known around here as Orange San Remo - I'm from Romania). I just bought the phone a few days ago from someone, and while everything seemed fine at first, I came across a problem with its video camera.

When I switch to video, I get an icon on the top of the screen that allows me to select some video effect [big moth, big eyes, stretched face], but when I activate one of them, the camera just freezes, and sometimes the whole phone too. I tried a full factory reset the other days and everything worked correctly until last night. I even checked that specific feature yesteday morning and it was working perfectly, but last night it just froze again. I did install some apps I commonly use yesterday, so my suspicion is that one of the apps is to blame. I have attached the details of my phone, as well as all the apps I currently have.

Any help is apprecieted. Thank You!
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12th April 2014, 08:04 PM |#2  
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