when I got the phone the tmobile rep open the phone and set it up for me I know she left ciq on how can I disable it ??
how to turn off ciq?
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settings > about device > its at the bottom it says collect information you can uncheck.
Then a toast message pops up and says it may take up to 24 hours to apply or something similar.
Then a toast message pops up and says it may take up to 24 hours to apply or something similar.
My best guess would be that since it's still installed it will be detected. Just because you can turn it off doesn't mean it's been removed. Until someone builds a CIQ free ROM that would be a normal result.
If you're rooted, you can use a file browser to remove ciq. Go to System/app, rename all ciq related apps by adding .bak to the end. Then go into system/lib and do the same to the file that starts with libiq
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There's also a file in system/priv-app called: IQ-tmobile-release-unsigned.signed_TMO.apk.
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