I apologize if this may have been asked elsewhere. I did perform a search but was unsuccessful in finding an answer. Since the 4.3 update in December on my stock Verizon Note 2 I am unable to use programs such as phoneinfo or 4g switch to get to the menu to switch to CDMA only. The apps instantly force close as soon as they're opened.
My 4G signal at work is terrible and switching to 3G made my phone useable, but since the 4.3 update this ability does not work.
Any help is greatly appreciated and again sorry if this may have been asked before.