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[Q] Note 3, Windows 7, USB Device not recognized

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By GregKos, Junior Member on 15th April 2014, 02:02 AM
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Yet another instance of "USB Device not recognized" with the Note 3.

To save both you and me some time, I've tried every possible solution online. Tried reinstalling drivers, with Kies, without Kies, with universal android drivers, with toolkits, with anything. At some point, while having nothing else but Wondershare MobileGO for Android installed, it found it properly. But next time I connected, nothing. The phone doesn't give any sign of being connected to a pc other than charging (so goodbye "pull down the menu and change between mtp/ptp" solutions) and the pc simply says that the device has malfunctioned and cannot be recognized. I've tried 4 different pcs with ~6 ports each, no luck. I randomly tried on my gf's father's laptop, perfect connection, recognition, immediate installation of Samsung's drivers. So it's not Note's problem, it's my pc's. But the only thing the 4 pc's in my house have in common is Kaspersky, which i tried disabling and completely exiting between my tries.

Please help me, I've lost my sleep and my patience...
16th April 2014, 09:31 AM |#2  
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Looks like a bad usb connector on the phone after all. The phone is at a Samsung service point.
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