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[Q] Can't use Music

191 posts
Thanks Meter: 12
By XATAGuy, Senior Member on 19th April 2014, 03:43 PM
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I can’t do anything with Music. I can’t play music. I can’t purchase music.

When I try to play music, I get the following message:

“Sorry, we can’t play this file on your phone.
Error code: C101a3ff”

I have not encountered this on previous Windows Phones. Can anyone please offer any help?


Nokia Lumia 1520
OS: 8.0.10521.155
Carrier: AT&T
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