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Please help.....M8 just froze on stock ROM and played weird noise......

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By cjegan2008, Senior Member on 20th April 2014, 05:32 AM
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I just upgraded to the HTC One M8 from the M7, and for some reason my phone just froze and played a weird high pitched sound. The screen became unresponsive and I had to force a reboot by pressing the down button and the power button. This phone was just bought today, has not.been rooted or.had any modifications done to it. When this happened I was playing Transformers Dark Of The Moon using Google Play movies. When I rebooted the phone, it displayed a box at the top of the notification menu and said the system crashed and asked if I wanted to send a report. I did. I want to pull that crash log up so I can provide more detail, but idk how. Please someone help me......
20th April 2014, 11:51 AM |#2  
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The game caused the crash

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20th April 2014, 10:16 PM |#3  
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I was not playing a game. I was using the stock Google play movies app that every android phone has. It happened again today to, why is this happening ?
20th April 2014, 11:53 PM |#4  
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Well, as dull as this may sound, I would just install any available software updates and then run a factory reset. The later you do it, the more time it will cost. Do it now, before you are done customizing everything!
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