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[Q] Samsung's useless support

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By doverjosh8, Member on 24th April 2014, 08:23 PM
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Well, I've been having a few issues with my phone recently and I tried to contact Samsung multiple times to try and get some help. They did answer after a few tries, but their support is pretty much useless. They tried to help and then passed me on to another person who took 20 minutes to answer the phone and then said to take it into my local shop. I tried again and they basically said the same thing (to bring it into the shop).

What can I do.. I want to bring it into the shop, but I'm scared they'll take it and end up charging me hundreds to fix it.

Any suggestions?
24th April 2014, 08:31 PM |#2  
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If you are looking for Warranty support then that's what you will need to do.

You do know, this forum is not a Support helpdesk right ?
24th April 2014, 08:58 PM |#3  
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When u take it in ask if they are going to charge you before you give it to them.

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24th April 2014, 09:39 PM |#4  
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XDA is probably not the best place to be discussing this. I would encourage you to follow the Samsung help lines recommendations and take it to the local shop.

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