I am writing because I have a bothering problem with my new Galaxy S5.
I bought it in China (this is where I live), and I didn’t consider the option of having so many differences between the version here and the one in the European market (I am from Italy). First of all, the choice of language is limited to Chinese, Korean and English, but this is not an issue at all. The biggest problem is the absence of any service provided by google, such as the play store; plus, the SamsungApp store allows me to download just apps in Chinese, or at least the 99% of them is like that. Therefore, to download basic apps such as Shazam, Wordreference, Wikipedia and so on I have to rely on alternative markets. Of course Facebook doesn’t work; the strange thing is that it doesn’t work with a VPN either, which happened on my old Galaxy Nexus… well, maybe this is just a temporary network problem.
Anyway, my question is: is there any way to format the device and re-install the OS “making it believe it is an Italian smartphone”? or at least European…
I inserted *#1234#, and what I received is as follows:
Thanks for your help!