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Just bought Galaxy S5 Gold but can't get it work properly

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By PeritoX, Senior Member on 5th May 2014, 07:47 PM
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I was running on a Nexus 4 and I just bought a Galaxy S 5 Gold and I'm so excited. Unfortunately, I'm having two major problems.

1- update could not be downloaded due to an error 920 [when updating the existing apps on phone like Dropbox or Chrome!]
2- Sync is currently experiencing problems. It will be back shortly. [For my gmail account that has my contacts/calendar/drive/keep]

I've searched all over the web and tried everything. I tried:
1- Turn off Wifi, Turn on Wifi
2- Clear Cache - Clear data from Google Play Store app
3- Reboot
4- Reset phone (Twice!) and try again.

and nothing is working. I noticed that if I turn of the WiFi and try to update using the 3G connection, it works properly. The error only appears when I'm connected to WiFi. Keep in mind that I can browse and use the internet normally so the phone is indeed connected to the internet when connected to WiFi.

I'm literally close to tears. Any kind of help will be appreciated !!
5th May 2014, 10:22 PM |#2  
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Thanks Meter: 2
Try to clean cache, then remove Google account, re-enable Google account and this should do it. Worked for me.

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5th May 2014, 10:49 PM |#3  
dynospectrum's Avatar
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Flag Chicago, IL
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Originally Posted by PeritoX

1- update could not be downloaded due to an error 920 [when updating the existing apps on phone like Dropbox or Chrome!]

[INFO] Google play errors Explained (with fixes) [Update 1-5-2014]

From thread
error 920:

app could not be downloaded.


Method 1:

Turn your wi-fi off
turn your wi-fi on
run google play store and install or update the app

method 2:

Go to settings>>accounts>> delete your google account synced with google play.
Restart phone and add your google account back in the settings. Alternately, add a different google account.
Run google play store and download your app.

Method 3:

Go to settings >> apps >> open “all” tab
find and click google play store >>clear cache and clear data
now from the same tab uninstall google play store updates
restart your phone, open google play store and install the app
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